Eric Kamoga

• Guided groups of up to 3 people on scheduled tours.
• Built personal relationships with guests to promote positive experiences.
• Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
• Provided information on various sites throughout area, relaying little-known stories to provide interest.
• Planned and executed efficient tour routes by using maps and other navigational tools.
• Worked closely with management staff to create new and lucrative tours.

• Built personal relationships with guests to promote positive experiences.
• Developed engaging and informative scripts, guiding tour members through attractions.
• Checked tour vehicles for cleanliness, safety, and functionality 85%.
• Planned and executed efficient tour routes by using maps and other navigational tools.
• Collaborated with other tour guides to provide comprehensive and enjoyable experience.
• Informed tour members of safety risks associated with attractions, confirming customer security.
• Worked closely with management staff to create new and lucrative tours.
• Utilized effective communication and problem-solving skills to resolve customer issues quickly.
• Established positive relationships with tour members through fun and engaging conversation.
• Delivered timely and accurate updates to tour coordinator regarding tour progress.
• Continued learning and updating knowledge about tour areas, culture, and history to provide accurate, timely and exciting information to tour groups.
• Provided information on various sites throughout area, relaying little-known stories to provide interest.

• Built personal relationships with guests to promote positive experiences.
• Guided groups of up to 7 people on scheduled tours.
• Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
• Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
• Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
• Provided information on various sites throughout area, relaying little-known stories to provide interest.
• Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
• Collected and deposited payments from guests.
• Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
• Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
• Maintained vehicles and audio equipment to keep resources working and available for tour use.
• Trained to handle medical issues and accidents to take appropriate action and promote safety and well-being of tour groups.
• Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
• Assisted tour members with luggage, bags and maps while handling other helpful tasks.
• Established positive relationships with tour members through fun and engaging conversation.
• Planned and executed efficient tour routes by using maps and other navigational tools.
• Utilized effective communication and problem-solving skills to resolve customer issues quickly.
• Demonstrated superior professionalism while interacting with customers and vendors.
• Checked tour vehicles for cleanliness, safety and functionality.
• Delivered timely and accurate updates to tour coordinator regarding tour progress.

• Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
• Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
• Checked tour vehicles for cleanliness, safety and functionality.
• Planned and executed efficient tour routes by using maps and other navigational tools.
• Assisted tour members with luggage, bags and maps while handling other helpful tasks.
• Guided groups of up to 10 people on scheduled tours.
• Worked closely with management staff to create new and lucrative tours.
• Arranged for additional resources and personnel when needed to accommodate larger tour requests.

This was a new course introduced at the Uganda Christian university under Business studies.

Due to a retake in Electrical Principals. and failure to raise funds to redo the paper, i never secured a degree.