Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Esther Nimusiima

Administrative Assistant
Kampala

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Language

Work History

Administrative Assistant

St. Peter’s Nalya Secondary School
Kampala
07.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Created and maintained databases to track and record customer data.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

Intern

Uganda Management Institute
Kampala
07.2021 - 08.2021
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Developed and maintained relationships with key internal stakeholders.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.
  • Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.

Education

Primary - Plrimary

Shimoni Demostration Primary School
Kololo

O Level - Lower High School

Kkan High School
Bunamwaya Ngobe

Bachelor Of Administrative Studies - Marketing

Makerere University Building Business School
Nakawa Kampala

A Level Upper - Upper High School

St. Peter’s Nalya Secondary School
Nalya

Skills

Office administration

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Timeline

Administrative Assistant

St. Peter’s Nalya Secondary School
07.2022 - Current

Intern

Uganda Management Institute
07.2021 - 08.2021

Primary - Plrimary

Shimoni Demostration Primary School

O Level - Lower High School

Kkan High School

Bachelor Of Administrative Studies - Marketing

Makerere University Building Business School

A Level Upper - Upper High School

St. Peter’s Nalya Secondary School
Esther Nimusiima Administrative Assistant