Learning, spending time with family, travelling to see cultures of diffrent people, learning an instrument, swimming, singing and meeting new people.
Hi, I’m
EVA KYANDIRU
ADMINISTRATIVE ASSISTANT
KAMPALA
Summary
Am organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively and Willingness to take on added responsibilities to meet team goals.
Overview
10
years of professional experience
2
Languages
Work History
Uganda Revenue AuthorityKampala, Uganda
ERP Coordinator
03.2023 - 02.2026
Job overview
- Maintained and monitored project plans, project schedules, work hours, budgets, and expenditures.
- Organized, attended, and participated in all Project stakeholder meetings and engagements.
- Documented issues from meetings, maintained Issue Log, and followed up on important actions and decisions from meetings.
- Prepared necessary Presentations and Materials for Project meetings.
- Assessed project risks and issues and provided solutions where applicable.
- Scheduled and facilitated Project meetings and distributed minutes to all project team members and attendees.
- Created and maintained project management calendar for fulfilling each project goal and objective.
- Any other activities that may be assigned.
- Kept corporate and client information confidential, adhering to data safety measures.
- Maintained thorough documentation related to project progress, risks encountered, mitigation strategies employed, and lessons learned throughout implementation process
Uganda Revenue AuthorityKampala
Staff Council Representative and General Secretary
09.2022 - 09.2025
Job overview
- Collaborated with fellow council members to develop strategic plans for staff growth and development.
- Organized training programs to address staff pressing issues in my constituency such as personal branding, personal, finance , customer relationship management, integrity and others
- Increased transparency in council operations by publishing meeting minutes on mail .
- Improved Staff council communication by implementing streamlined reporting system for representatives.
- Promoted positive relationships between senior management and staff by working collaboratively to resolve issues and regional / different station problems affecting staff.
- Built positive relationships with media team within organization , increasing coverage of staff council activities and boosting staff awareness.
- Advocated for constituents' needs, resulting in increased funding and staff motivation .
- Lobbied for staff incentives which increased their productivity at work.
- Developed and strengthened political partnerships to further agendas.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintained daily report documents, memos
- Created and updated records and files to maintain document compliance.
Uganda Revenue Authority
Administrative Assistant
10.2015 - Current
Job overview
- Managed over 30 phone calls and email correspondence and handled over 100 incoming and outgoing mail by using document registers and electronic document management system.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships especially using physical interaction and use of CRM tool.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted development and implementation of new administrative procedures in which formed basis for our performance appraisal tool for office administrative assistants.
- Facilitated timely delivery of special project (ERP and Staff council committee to meet organizational and departmental objectives
- Completed forms, reports, logs, and records to quickly handle all documentation for my department and Division
- Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Facilitated collaboration with team by organizing regular meetings, maintaining meeting minutes.
- Streamlined invoice processing procedures to ensure timely payment of clients while minimizing errors in financial records.
- Supported staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Drafted correspondence and other documents for Commissioner General(CG) and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Applied effective time management techniques to meet tight deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained extensive knowledge in data entry, analysis and reporting.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Organized and detail-oriented with strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holidays.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Paid attention to detail while completing assignments.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
Education
Kyambogo University, Kampala
BBA from Accounting
04.2001
University Overview
- 3.98 GPA
- Degree Awarded with Second class Honors
YMCA Comprehensive Institute, Kampala,
Diploma in Computer Science from Computer Science
04.2001
Skills
Interests
Timeline
ERP Coordinator
Uganda Revenue Authority
03.2023 - 02.2026
Staff Council Representative and General Secretary
Uganda Revenue Authority
09.2022 - 09.2025
Administrative Assistant
Uganda Revenue Authority
10.2015 - Current
Kyambogo University
BBA from Accounting
04.2001
YMCA Comprehensive Institute
Diploma in Computer Science from Computer Science
04.2001
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