Julius Ikuuku Mununuzi

• Exceeded goals through effective task prioritization and great work ethic.
• Participated in team-building activities to enhance working relationships.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Used coordination and planning skills to achieve results according to schedule.
• Producing and handling Accountaabilities.
• Cleaning,organizing and recording documents and archival materials
• Prepared variety of different written communications, reports and documents.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Monitored organisations inventory to keep stock levels and databases updated.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Carried out day-to-day duties accurately and efficiently.
• Created plans and communicated deadlines to complete projects on time.
• Worked flexible hours across night, weekend and holiday shifts.
• Successfully maintained clean, valid driver's license and access to reliable transportation.
• Conducted research, gathered information from multiple sources and presented results.
• Improved operations through consistent hard work and dedication.
• Increased customer satisfaction by resolving issues.
• Worked with customers to understand needs and provide excellent service.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Collaborated with team members to achieve target results.
• Disseminating calls,Boxing archival materials,Filing,Supervising,Cataloging and classification,stock taking etc

I was able to deliver and meet Delivery Deadlines at several points of work while on Duty

• Updated records with new information.
• Assisted with typing, data entry and answering incoming calls as required.
• Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
• Maintained 80% efficiency for large record volume organization.
• Sorted all paperwork and documents alphabetically and according to dates and significance.
• Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
• Checked daily incoming paperwork and documents and made copies before filing.
• Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
• Participated in training and other learning opportunities to expand knowledge of company and position.
• Followed confidentially regulations to maintain privacy.
• Compiled electronic patient records covering conditions, treatments and diagnoses.
• Communicated effectively with staff, patients and insurance companies by email and telephone.
• Compiled, abstracted and coded patient data using classification manuals and standard systems.
• Maintained accuracy, completeness and security for medical records and health information.
• Processed patient admission and discharge documentation.
• Maintained database for storage and retrieval of medical records.
• Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.
• Posted billings to medical insurance providers.
• Followed exact procedures for handling transfers and other releases of medical records.
• Secured medical records against loss or unauthorized access.
• Reviewed medical records for completeness and filed records in alphabetic and numeric order.
• Supported smooth admission and discharge processes by handling associated documents.
• Utilized Database to manage and confirm patient data, such as insurance, demographic and medical history information.
• Used classification manuals to gain additional knowledge of disease and diagnoses processes.
• Created new physical and computer-based files.
• Input data into computer programs and filing systems.
• Prepared and processed forms for government healthcare programs.
• Identified new methods to optimize medical records management.
• Used correct diagnosis-related groups based on patient encounter details.

• Shared client's engagement history, culture, organizational structure, competitive landscape and differentiators with new business and account teams.
• Generated leads and boosted brand through professional and personal networks.
• Reported field activity, interactions and results weekly.
• Developed relationships with executives to generate ideas and pursue opportunities.
• Educated community about services by presenting key information.
• Created, monitored and pursued client business and financial plans.
• Supported account team when qualifying, pursuing and closing opportunities.
• Influenced decision-makers in key areas within client organization to drive sales.
• Presented contracts to clients, answered questions and obtained signatures.
• Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
• Developed proposals and collaborated with team preparing presentation materials.
• Facilitated business by implementing practical networking techniques.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
• Prepared and implemented strategic growth plans for territory based on company goals and expectations.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Organized promotional events and interacted with community to increase sales volume.
• Investigated and integrated new strategies to expand business operations and grow customer base.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
• Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
• Communicated product quality and market comparisons by creating sales presentations.
• Managed accounts to retain existing relationships and grow share of business.
• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
• Implemented systems and procedures to increase sales.
• Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
• Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
• Created and implemented new business opportunities by utilizing strategic networking strategies.
• Drove sales by developing multi-million dollar contract sales.
• Prepared sales presentations for clients showing success and credibility of products.
• Maintained up-to-date knowledge of competitor products and pricing in market served.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Developed and executed sales presentations as well as both internal and external product training workshops.
• Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Monitored sales team performance, analyzed sales data and reported information to area managers.
• Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

• Researched and recorded origins, provenance and historical significance of archival materials.
• Developed classification systems to facilitate public access to archived materials.
• Streamlined usage by creating organizational systems for newly digitized records and documents.
• Advised and supported over 50 visitors plus daily on how to access, interpret and use archives.
• Designed innovative and interactive exhibits to showcase newly procured and digitized items.
• Increased attendance by 70% through effective social media management.
• Evaluated several records for accuracy, value and status of preservation.
• Maintained knowledge of museum topics by studying new artifacts and exhibits.
• Directed volunteers and employees engaged in cataloging, designing exhibits and recording artifacts.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Maintained excellent attendance record, consistently arriving to work on time.
• Used coordination and planning skills to achieve results according to schedule.
• Conducted research, gathered information from multiple sources and presented results.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Monitored company inventory to keep stock levels and databases updated.