FAITH NINA

• Greeted new customers, discussed specials, and took drink orders.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

• Preparing tables for meals
• Welcoming and escorting patrons
• Presenting menus to patrons
• Serving food, beverages and other drinks to patrons
• Preparing bills, cleaning tables/ counters after patrons’ dinning
• Record guests’ order accurately
• Have full knowledge of all menu items, gemfishes, contents and preparation of met hoods
• Maintain proper telephone etiquette at all times
• And, any other duties assigned

DUTIES:

• Checked in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relayed information to customers
• Entered orders into computer system quickly and in proper sequence
• Restocked bags, cups, lids, sauces and other counter supplies
• Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery
• Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience
• Took down call-in food and beverage orders from guests, quickly and accurately relaying orders to service attendants
• Contributed to a positive work environment through effective teamwork and collaboration with colleagues
• Warmly greeted and welcomed customers to establishment before requesting food order
• Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders