Fatumah Kiweweesi
Intern
Kampala,102
Summary
Iam a student of travel and tourism management at Makerere university business school and am in my second year 1st semester and I study in the evening. Iam extroverted by personality which makes me outgoing. I love responsibility and am ready to take any responsibility given to me in your organisation. I like to learn, always to learn something new. I love art, parties, dancing and a sustainable environment. Am positive mind and I don't easily give up.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Customer Service Representative
Cafesserie Acacia Mall
Kampala
01.2023 - 05.2023
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Coffee Barista
Ndere Cultural Centre
Kampala
09.2022 - 01.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
Education
Travel And Tourism Management - Travel And Tourism Management
Makerere University Business School
Nakawa 09.2022 - Current
The Uganda Advanced Certificate of Education
Lubiri Secondary School
Mengo,rubaga 01.2015 - 12.2016
Skills
Complaint resolution
undefinedTimeline
Customer Service Representative
Cafesserie Acacia Mall
01.2023 - 05.2023
Coffee Barista
Ndere Cultural Centre
09.2022 - 01.2023
Travel And Tourism Management - Travel And Tourism Management
Makerere University Business School
09.2022 - Current
The Uganda Advanced Certificate of Education
Lubiri Secondary School
01.2015 - 12.2016
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