Fiona Driciru

Kampala

Summary

Computer Science graduate with expertise in data analytics, machine learning, and data visualization. Certified in Data Analytics and Artificial Intelligence, proficient in Python, SQL, and various visualization tools. Demonstrated success in extracting insights from complex datasets through academic projects and internships. Ready to leverage analytical skills and innovative approaches in a Data Analyst role.

Overview

years of professional experience

Certification

Work History

Cyber Security Sales Engineer

Service and Computer Industries Ltd.

Kampala

08.2024 - 12.2024

Increased contract value by 20% through upselling security solutions to 25+ clients.
Maintained a 98% customer retention rate through proactive account management.
Expanded customer base by 30% in the financial sector by acquiring 12 new clients.

Program Assistant (Intern)

BRAC Health Program

09.2020 - 12.2020

Conducted field data collection and analysis to improve program effectiveness.
Led community health workshops and provided client support.

Education

Bachelor of Science - Computer Science

BRAC University

Dhaka, Bangladesh

02-2025

Skills

Programming: Python, R, SQL
Libraries/Frameworks: Pandas, Numpy, Scikit-Learn, TensorFlow
Visualization: Matplotlib, Power BI, Tableau

Tools: Excel, PowerPoint, Jupyter Notebook, Google Colab, Pycharm, VS Code
Database: MySQL
Other: Data collection, data cleaning, dataset development

Certification

Google Professional Data Analytics Certification (2025-07)
Women Techsters Bootcamp – Data Analytics (2025-05)
Huawei Certified ICT Associate (HCIA-AI) (2021-04)
Machine Learning with Python (2023-09)

Languages

English (Fluent), Luganda, Kiswahili, Lugbara, Kakwa, French (Beginner)

References

Available upon request.

Projects

Cleaned and transformed over 1 million rows of raw, messy data using Power Query in Excel, improving data quality and consistency for analysis
Utilized Power Pivot and pivot tables to summarize, analyze, and visualize large datasets, uncovering key business insights
Built interactive dashboards in Power BI to track KPIs and present findings to stakeholders

Additional Skills

Strong communication & observational skills
Team player with excellent collaboration abilities
Research-oriented and self-driven
Flexible, adaptable, and highly dependable
Effective time management and problem-solving skills

Websites

Timeline