Florence Elizabeth Mutebile
Marketing & Communications Specialist
Kampala
Summary
I am a detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and ability to deal with people at all levels of business contact.
Overview
16
16
years of professional experience
16
16
years of post-secondary education
Work History
Co- founder/ Communications Manager
Flobeth Holdings
01.2020 - Current
- Championed a culture of innovation, encouraging creative problem-solving throughout the organization.
- Grew the customer base through targeted outreach and networking events.
- Established foundational processes for business operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
Brand and Marketing Assistant
National Social Security Fund
09.2018 - 09.2019
- Overseeing advertising and marketing activities to ensure the right message is delivered for a product or service and Increase brand awareness score levels
- Managing and evaluating third party suppliers to ensure a successful marketing mix and to make sure the Fund’s brand values/guidelines and image are maintained
- Contributed to successful product launches through meticulous coordination of promotional events and activities.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Branch Operations Officer
Bank of Baroda Uganda
09.2016 - 04.2018
- Balanced daily cash and ATM, immediately documenting inaccuracies.
- Establishing and maintaining good customer relationships
- Performing administrative tasks such as maintaining and updating customer accounts
- Managed daily operations, ensuring smooth and efficient branch functioning.
- Enhanced customer satisfaction with prompt issue resolution and personalized service.
Senior Corporate Marketing Officer
Bank of Baroda Uganda
09.2015 - 09.2016
- Dealt with customer service issues and managed client relations to promote long-term relationships
- Spearheaded public relations efforts that resulted in increased media exposure and brand recognition.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Launched marketing activities for new product lines and market penetration.
- Addressed public questions, complaints and requests and provided necessary assistance.
Seller Acquisition Captain
Kaymu Uganda (Currently Jumia Uganda)
02.2015 - 04.2015
- Collaboration with the wider Sales Team, working closely with Management
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Negotiated favorable terms with suppliers, reducing costs while ensuring consistent product quality and availability.
- Expanded market reach by identifying new prospects through networking events and cold calling efforts.
- Built diverse and consistent sales portfolio.
Marketing Manager Assistant
Radio One Uganda
09.2009 - 01.2010
- Established strong relationships with key industry influencers, securing valuable partnerships for co-marketing opportunities.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Assistant Production Manager
Radio One Uganda
07.2008 - 09.2009
- Created and edited advertising copies aired on radio
- Undertook general research for programmes and general administrative duties
- Identified and planned for resources needed to accomplish production objectives.
- Participated in new product launches, coordinating efforts between design, engineering, and manufacturing teams.
Education
Bachelor’s Degree in Business Administration - Marketing & Management
William Carey University, USA
01.2012 - 04.2014
Associates Degree in Business - Management and Business Law
Southeastern Baptist University, USA
01.2011 - 04.2012
High school Diploma - undefined
Kingswood College, Grahamstown, South Africa
01.2003 - 04.2007
Primary Leaving Certificate - undefined
Green Hill Academy, Uganda
01.1994 - 04.2002
Skills
Excellent Communication and interpersonal skills
Time Management
Ability to accommodate divergent opinions and relate with a multitude of different stake holders
Very strong ability to organize, prioritize and meet deadlines
Fast learner, self-motivated and a team worker
Account administration
Business Development
Customer Engagement
Corporate Communications
Public relations
Strategic planning
Direct offline Marketing
Reliability
Community Service
- Salvation Army, Hattiesburg, USA, 11/01/13, 12/01/13, Focused on the wellbeing of the students that needed extra attention with their homework
- P.A.C.E. Headstart, Hattiesburg, USA, 12/01/12, 01/01/13, Maintained Student and Parent listings of the school
- Interact Youth Organization, Kampala, Uganda, 06/01/12, 08/01/12, Arranged group activities for the community children
- Sanyu Babies Home, Mengo, Uganda, 05/01/11, 07/01/11, Overlooking the interns that came to help at the facility
References
- Dr. Patricia Tibbs, Pediatrician of Ellisville Medical Clinic, pttibbs@aol.com
- Mr. Joseph Ntale, Brand & Marketing Manager - NSSF, (256) 782058012
- Mr. Timothy Mugume, Country Manager, Jumia Travel Uganda, (256) 782043056, tim.mugume@jumiatravel.co.ug
- Ms. Judith Nanteza, Human Resource Officer, Bank of Baroda, (256) 755574780, judithksmb@yahoo.com
Timeline
Co- founder/ Communications Manager
Flobeth Holdings
01.2020 - Current
Brand and Marketing Assistant
National Social Security Fund
09.2018 - 09.2019
Branch Operations Officer
Bank of Baroda Uganda
09.2016 - 04.2018
Senior Corporate Marketing Officer
Bank of Baroda Uganda
09.2015 - 09.2016
Seller Acquisition Captain
Kaymu Uganda (Currently Jumia Uganda)
02.2015 - 04.2015
Bachelor’s Degree in Business Administration - Marketing & Management
William Carey University, USA
01.2012 - 04.2014
Associates Degree in Business - Management and Business Law
Southeastern Baptist University, USA
01.2011 - 04.2012
Marketing Manager Assistant
Radio One Uganda
09.2009 - 01.2010
Assistant Production Manager
Radio One Uganda
07.2008 - 09.2009
High school Diploma - undefined
Kingswood College, Grahamstown, South Africa
01.2003 - 04.2007
Primary Leaving Certificate - undefined
Green Hill Academy, Uganda
01.1994 - 04.2002