I am a detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and ability to deal with people at all levels of business contact.
Overview
16
16
years of professional experience
16
16
years of post-secondary education
Work History
Co- founder/ Communications Manager
Flobeth Holdings
01.2020 - Current
Championed a culture of innovation, encouraging creative problem-solving throughout the organization.
Grew the customer base through targeted outreach and networking events.
Established foundational processes for business operations.
Developed key operational initiatives to drive and maintain substantial business growth.
Brand and Marketing Assistant
National Social Security Fund
09.2018 - 09.2019
Overseeing advertising and marketing activities to ensure the right message is delivered for a product or service and Increase brand awareness score levels
Managing and evaluating third party suppliers to ensure a successful marketing mix and to make sure the Fund’s brand values/guidelines and image are maintained
Contributed to successful product launches through meticulous coordination of promotional events and activities.
Proofread marketing collateral ahead of printing to eliminate errors.
Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Branch Operations Officer
Bank of Baroda Uganda
09.2016 - 04.2018
Balanced daily cash and ATM, immediately documenting inaccuracies.
Establishing and maintaining good customer relationships
Performing administrative tasks such as maintaining and updating customer accounts
Managed daily operations, ensuring smooth and efficient branch functioning.
Enhanced customer satisfaction with prompt issue resolution and personalized service.
Senior Corporate Marketing Officer
Bank of Baroda Uganda
09.2015 - 09.2016
Dealt with customer service issues and managed client relations to promote long-term relationships
Spearheaded public relations efforts that resulted in increased media exposure and brand recognition.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Launched marketing activities for new product lines and market penetration.
Addressed public questions, complaints and requests and provided necessary assistance.
Seller Acquisition Captain
Kaymu Uganda (Currently Jumia Uganda)
02.2015 - 04.2015
Collaboration with the wider Sales Team, working closely with Management
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Negotiated favorable terms with suppliers, reducing costs while ensuring consistent product quality and availability.
Expanded market reach by identifying new prospects through networking events and cold calling efforts.
Built diverse and consistent sales portfolio.
Marketing Manager Assistant
Radio One Uganda
09.2009 - 01.2010
Established strong relationships with key industry influencers, securing valuable partnerships for co-marketing opportunities.
Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Assistant Production Manager
Radio One Uganda
07.2008 - 09.2009
Created and edited advertising copies aired on radio
Undertook general research for programmes and general administrative duties
Identified and planned for resources needed to accomplish production objectives.
Participated in new product launches, coordinating efforts between design, engineering, and manufacturing teams.
Education
Bachelor’s Degree in Business Administration - Marketing & Management
William Carey University, USA
01.2012 - 04.2014
Associates Degree in Business - Management and Business Law
Southeastern Baptist University, USA
01.2011 - 04.2012
High school Diploma - undefined
Kingswood College, Grahamstown, South Africa
01.2003 - 04.2007
Primary Leaving Certificate - undefined
Green Hill Academy, Uganda
01.1994 - 04.2002
Skills
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Community Service
Salvation Army, Hattiesburg, USA, 11/01/13, 12/01/13, Focused on the wellbeing of the students that needed extra attention with their homework
P.A.C.E. Headstart, Hattiesburg, USA, 12/01/12, 01/01/13, Maintained Student and Parent listings of the school
Interact Youth Organization, Kampala, Uganda, 06/01/12, 08/01/12, Arranged group activities for the community children
Sanyu Babies Home, Mengo, Uganda, 05/01/11, 07/01/11, Overlooking the interns that came to help at the facility
References
Dr. Patricia Tibbs, Pediatrician of Ellisville Medical Clinic, pttibbs@aol.com
Mr. Joseph Ntale, Brand & Marketing Manager - NSSF, (256) 782058012
Mr. Timothy Mugume, Country Manager, Jumia Travel Uganda, (256) 782043056, tim.mugume@jumiatravel.co.ug
Ms. Judith Nanteza, Human Resource Officer, Bank of Baroda, (256) 755574780, judithksmb@yahoo.com
Timeline
Co- founder/ Communications Manager
Flobeth Holdings
01.2020 - Current
Brand and Marketing Assistant
National Social Security Fund
09.2018 - 09.2019
Branch Operations Officer
Bank of Baroda Uganda
09.2016 - 04.2018
Senior Corporate Marketing Officer
Bank of Baroda Uganda
09.2015 - 09.2016
Seller Acquisition Captain
Kaymu Uganda (Currently Jumia Uganda)
02.2015 - 04.2015
Bachelor’s Degree in Business Administration - Marketing & Management
William Carey University, USA
01.2012 - 04.2014
Associates Degree in Business - Management and Business Law
Assistant Manager (finance) at Roxy-Pacific Holdings Pte Ltd (formerly known as Roxy-Pacific Holdings Limited)Assistant Manager (finance) at Roxy-Pacific Holdings Pte Ltd (formerly known as Roxy-Pacific Holdings Limited)