Experienced Records Manager with over five years of experience leading teams in achieving business objectives. Skilled in the maintenance, organization, and retrieval of records to ensure good strategic planning, good customer service, budget management, and fostering a collaborative work environment. Proficient in electronic records management, records scanning and storage, and developing records retention policies.
Overview
5
5
years of professional experience
Work History
Records Manager
DEAR MOTHER MEDICAL CENTRE
01.2021 - Current
I am responsible for
Streamlining records retrieval processes, reducing time spent searching for information.
Maintaining strict compliance with governing body, and industry-specific record retention requirements through thorough monitoring and reporting processes.
Conducting regular audits of record keeping systems, identifying areas for improvement and ensuring data accuracy.
Establishing a secure document destruction process, safeguarding sensitive information from unauthorized access.
Developing comprehensive training programs to improve team productivity and ensure compliance with regulations.
Collaborating with cross-functional teams to establish effective records management strategies and policies.
Spearheading the transition from paper-based to digital record keeping systems, streamlining workflow and reducing errors in data entry processes.
Enhancing records management efficiency by implementing advanced technology and industry best practices.
Implementing a centralized electronic records management system, improving accessibility and collaboration among team members.
Monitoring emerging trends in Records Management field; providing recommendations for possible implementation.
Optimizing physical storage space usage by regularly purging outdated records according to established guidelines.
Establishing performance metrics to evaluate success of implemented changes within the department.
Serving as the primary liaison between Records Management department and other internal stakeholders such as IT, Legal, HR departments to ensure seamless integration of systems and processes.
Overseeing the preservation of historical documents, maintaining organizational knowledge for future generations.
Cultivating a positive and professional work environment, empowering team members to excel in their roles.
Promoting efficient document processing by maintaining orderly and clean control room.
Managing training courses, setup and maintenance for document control systems.
Assessing impact of emerging technology and system upgrades on workflow.
Working with internal staff to process documents and sent for closing.
Transmitting documents, organized revisions and tracked changes.
Maintaing organized and efficient document flows by using excellent planning and multitasking skills.
Working with internal team members to remedy issues with preemptive solutions.
Strengthening system efficiency by identifying lagging operational processes and implementing optimal solutions.
Carrying out in-depth needs assessments to determine document management requirements at department and individual user levels.
Assisting with document troubleshooting and recovery of corrupt documents and files.
Records Assistant Manager
Dear Mother Medical Center
01.2020 - 12.2020
I was responsible for
Organizing and filing all medical records fro the staff and patients to ensure easy accessibility and retrievable.
Entering and updating all records in the databases, and maintain up-to-date logs.
Handling all incoming and outgoing correspondence, including mail, emails, and faxes.
Retrieving records when requested, assisting staff or patients with information requests.
Creating and maintaining records management systems, ensuring they comply with relevant regulations and standards.
Maintaining archives, ensuring the preservation of important documents.
Ensuring that records are maintained according to established standards and regulations, including retention and disposal schedules.
Education
Bachelor’s degree - Records and Archives Management
MAKERERE UNIVERSITY
Kampala, Uganda
01-2018
Skills
Volunteer coordination
Interpersonal communication skills (verbal and writing)
Organizational Skills
Analytical and technical Skills
Adaptability and Flexibility
Management Skills
Languages
English
Bilingual or Proficient (C2)
Hobbies
I love reading about the latest trends of technology and history. I believe there's a lot to learn about humans when you read history.
I love walking because it Is the best and easiest form of exercise. I find peace of mind while walking.
Life is an adventure and travelling is the best breathe taking adventure.
I believe we all belong somewhere that's why I love associating and making new friends.
Timeline
Records Manager
DEAR MOTHER MEDICAL CENTRE
01.2021 - Current
Records Assistant Manager
Dear Mother Medical Center
01.2020 - 12.2020
Bachelor’s degree - Records and Archives Management
Child Care Educator at Mother Duck Child Care & Pre-School Centre Bracken RidgeChild Care Educator at Mother Duck Child Care & Pre-School Centre Bracken Ridge