Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Software
Interests
Hiking, golf, rugby , soccer, cycling
Timeline
Generic

Frederick Olwit

Country Manager/ General Manager
Kampala,102

Summary

GA Bachelor’s Degree holder with over 20 years’ progressive work experience in Retail, Banking, Telecom and FMCG sectors, primarily identifying growth opportunities and growing revenues. Over 16 years’ experience in Leadership roles (both middle and senior management) with a strong track record and a wealth of experience in leading and delivering rapid disruptive strategic development using synergies in talent, networks and technology. Dedicated agent of growth and change with valuable experience in developing strategic visions and balancing this against short term requirements. Excellent financial and commercial awareness with proven ability to develop and manage budgets, understand financial position of the business, and develop strategies for growth in revenues and networks. A valuable understanding of the Telecom market and Digital Finance space in Uganda, their dynamics, key players and potential competitors/partners, products available, price wars, and opportunities. Excellent working knowledge of workers unions and over 5 years’ experience in collaborating, negotiating and working with them to protect common interests. Excellent working knowledge and over 5 years’ hands-on experience in managing the Product Development Lifecycle. Possess a strong network of contacts and key players in the Commercial Business sector in Uganda through active membership to various associations and platforms that have exposed me to key players in the various market segments, different channels of distribution and synergies (Financial Institutions, Logistics, Distributors, Trade markets, Regulators, Business Community, Media etc.). Strong leader with accumulated hands-on experience in co-ordination of company-wide process improvements and successfully directing highly skilled management teams in supporting and achieving corporate objectives. In-depth experience in monitoring business performance, handling budgets, supervising accounts, analyzing competition, developing financial models and monitoring cash flow.

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Customer-oriented General Manager with over 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Customer-oriented General Manager with12 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful General Manager with expertise in new business development, financial reporting and profit and loss assessment. Exceptional communicator with first-rate problem-solving and negotiation skills. Recognized for delivering record-breaking revenue and profit gains within highly competitive markets. Resourceful General Manager with expertise in new business development, financial reporting and profit and loss assessment. Exceptional communicator with first-rate problem-solving and negotiation skills. Recognized for delivering record-breaking revenue and profit gains within highly competitive markets. Resourceful General Manager with expertise in new business development, financial reporting and profit and loss assessment. Exceptional communicator with first-rate problem-solving and negotiation skills. Recognized for delivering record-breaking revenue and profit gains within highly competitive markets.

Overview

2025
2025
years of professional experience
2024
2024
years of post-secondary education
2
2
Languages

Work History

Team Lead

World Vision Consultancy
KAMPALA, Kampala District
3 2024 - 06.2024
  • Conducted Gender and Disability Assessment for ADA project
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.

Country Manager

Game Discount World (U) Limited
KAMPALA, Kampala District
07.2018 - 02.2023
  • Successfully overseen the liquidation and closure of Game Stores (U)
  • Brought together suppliers and vendors, both local and international to assemble and manage up to 38,000 Stock Keeping Units (SKUs) with competitive and profitable margins for all parties
  • Run successful promotions, most notably our annual Black Friday promotion, owned by Game Stores (U), and adopted and duplicated by the rest of the country
  • Significantly grew trade visibility and market share at Airtel Uganda by establishing trade development and freelance sales teams who recruited customers and retailors to grow the customer base and numeric distribution of the products and services
  • Managed budgets, financial planning, and forecasting to optimize profitability for the country operations.
  • Established strong relationships with key industry players for business growth and expansion.
  • Implemented process improvements, streamlining workflows and increasing team productivity.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Improved safety procedures to create safe working conditions for workers.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Recommended new product range lines by surveying consumer needs and trends and tracking competitors.
  • Research Uganda thoroughly to adapt sales strategies accordingly.
  • Recommended new lines by surveying consumer needs and trends and tracking competitors.
  • Achieved revenue targets through proactive client engagement strategies that fostered long-term relationships with customers.
  • Researched Uganda thoroughly to adapt sales strategies accordingly.
  • Verified appropriately priced products and services to secure competitive advantage and desired returns.
  • Negotiated with service providers and vendors to improve margins, saving $ a million annually.
  • Negotiated with service providers and vendors to improve margins, saving $ 2 millionannually.
  • Increased market share by developing and implementing effective sales strategies.
  • Coached and mentored team members, fostering a culture of continuous learning and development.
  • Optimized resource allocation, enhancing operational efficiency and reducing costs.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively.
  • Gathered information on competitor activities and market trends to enhance strategic decision-making.
  • Built a high-performing sales team through targeted recruitment, training, and performance management initiatives.
  • Monitored performance metrics to assess progress towards goals, identifying areas for improvement as needed.
  • Developed strategic partnerships to expand product offerings and enter new markets.
  • Analyzed market trends and competitor activities to inform strategic decisionmaking.
  • Recruited, trained, and coached 120-member team to support company growth.
  • Negotiated with service providers and vendors to improve margins, saving $2 million annually.
  • Streamlined inventory management processes to optimize supply chain efficiency while minimizing costs.
  • Maintained and expanded customer base by counseling 100 sales representatives, building and maintaining rapport with customers and identifying new customer opportunities.
  • Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
  • Implemented weekly and quarterly strategies to elevate brand awareness and increase market share in existing markets.
  • Negotiated contracts with suppliers to secure favorable terms that benefited the company's bottom line.
  • Expanded client base 50% by setting up in-person meetings in Uganda and telephoning marketing decision-makers and agencies.

Head of Business Development

CHIMS Africa (U) Limited
09.2015 - 06.2018

Head of E-Channels

Kenya Commercial Bank
08.2013 - 08.2015

Head of Client Engagement Services

InterSwitch East Africa
KAMPALA, Kampala District
08.2012 - 07.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Corporate Account Manager

Airtel Uganda
01.2007 - 07.2012

Channel Development Manager

Airtel Uganda
01.2006 - 12.2006

Regional Manager Sales & Distribution

Celtel/Airtel Uganda
01.2005 - 01.2006

Merchandise Manager

Game Discount World (U) Limited
01.2004 - 12.2004

Branch Manager

Supreme Furnishers
01.2001 - 12.2003

Account Executive

Sheraton Kampala Hotel
01.1999 - 01.2001

Education

Project Management and Reporting -

Metropolitan School of Business And Management

Quick books Certified ProAdvisor - undefined

Intuit Quick books

Bachelor of Commerce - undefined

Delhi University

Skills

Analytical skills

Accomplishments

  • Successfully overseen the liquidation and closure of Game Stores (U). I have dealt with workers’ unions to ensure a smooth transition for its members; all vendors and suppliers have been paid in full; assets disposed of; all 140 staff have received their full payment; repatriation of archives over the past 10 years; and settlement of all authorities and regulators including URA, UNBS, NSSF, KCCA, UIA (our licensor).
  • Brought together suppliers and vendors, both local and international to assemble and manage up to 38,000 Stock Keeping Units (SKUs) with competitive and profitable margins for all parties.
  • Run successful promotions, most notably our annual Black Friday promotion, owned by Game Stores (U), and adopted and duplicated by the rest of the country.
  • Significantly grew trade visibility and market share at Airtel Uganda by establishing trade development and freelance sales teams who recruited customers and retailers to grow the customer base and numeric distribution of the products and services. I led a field sales team of over 100 and built a strong network of 32 national distributors with regional sub-dealers. This was 100% field experience for me, as a Channel Development Manager.

Software

Quick books , Excel, Powerpoint, Word

Interests

Hiking, Rugby, Golf, cycling

Hiking, golf, rugby , soccer, cycling

I recently Hiked Mountain Elgon that borders Kenya and Uganda a Height of 4321 Meters Above Sea Level At the Highest Peak.

I enjoy indoor and out door Cycling regularly.

I have played Rugby at both schools, Club and National team level in Uganda.

I am a social Golfer in Uganda


Timeline

Country Manager

Game Discount World (U) Limited
07.2018 - 02.2023

Head of Business Development

CHIMS Africa (U) Limited
09.2015 - 06.2018

Head of E-Channels

Kenya Commercial Bank
08.2013 - 08.2015

Head of Client Engagement Services

InterSwitch East Africa
08.2012 - 07.2013

Corporate Account Manager

Airtel Uganda
01.2007 - 07.2012

Channel Development Manager

Airtel Uganda
01.2006 - 12.2006

Regional Manager Sales & Distribution

Celtel/Airtel Uganda
01.2005 - 01.2006

Merchandise Manager

Game Discount World (U) Limited
01.2004 - 12.2004

Branch Manager

Supreme Furnishers
01.2001 - 12.2003

Account Executive

Sheraton Kampala Hotel
01.1999 - 01.2001

Quick books Certified ProAdvisor - undefined

Intuit Quick books

Bachelor of Commerce - undefined

Delhi University

Team Lead

World Vision Consultancy
3 2024 - 06.2024

Project Management and Reporting -

Metropolitan School of Business And Management
Frederick OlwitCountry Manager/ General Manager