Experienced and driven professional with a successful five-year track record of leading organizations to operate in full compliance with national and international rules and regulations. Exceptional communication skills foster positive and mutually beneficial business relationships, while maintaining a strong ethical foundation. Possess a comprehensive audit skill set that is highly applicable to the current work environment. Demonstrated adaptability and eagerness to learn, resulting in excellence as both a flexible team player and an outstanding performer.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Manager
Sarahz Beauty Shop
Lira, Lira
01.2021 - Current
Lead general sales and maximized revenue output by creating a conducive sales environment for both employees and customers
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Developed and maintained relationships with customers and suppliers through account development.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Maximized performance by monitoring daily activities and mentoring team members.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Associate - Compliance & Risk
Unimoni Exchange Services (U) Ltd
Kampala, Kampala District
08.2015 - 07.2020
Performed daily random Surprise Cash counts at the branches to tally the physical and system balances, performed monthly stock counts for the branch/es assigned, reviewed the completeness, accuracy and authenticity of documentation of customer registration and transactions in branches
Carried out various incident management to ensure that all incidents such as Fraud cases assigned were readily investigated and escalated, performed random CCTV reviews and ensured that any violation, suspicious activities were detected and reported
Generated daily and weekly regulatory reports such as daily/Weekly/Monthly returns to Bank of Uganda through the Bank Supervision Application (BSA), Large volume transactions report to Financial Intelligence Authority (FIA), supported performance of risk control self-assessments, follow up implementation of audit & internal control recommendations in a timely manner
Tested staff awareness and application of internal controls as stipulated in the Policies and procedures, actively participated and contributed to the regular trainings conducted for the team, maintained a good working relationship with the Branch Heads, Department Heads, all staff to ensure a strong internal control system
I also aided the accounts team with some duties such as Debtors' and Bank reconciliations whenever the need arose, and I was called upon to assist the team
Maintained relationship with the stakeholders i.e
Regulators, Internal & External Auditors
I also assisted the accounts team with debtors and bank reconciliations on a periodic basis
Assisted with day-to-day operations, working efficiently and productively with all team members.
Learned and adapted quickly to new technology and software applications.
Demonstrated respect, friendliness and willingness to help wherever needed.
Finance Assistant
Brand Studio U Limited
Kampala, Kampala District
01.2015 - 06.2015
Supported the finance team by processing invoices and expense claims promptly and accurately.
Entered financial data into company accounting system with stringent adherence to data security protocols
Managed office inventory and ordered new supplies when items were running low.
Maintained accurate records of financial transactions in alignment with regulatory requirements.
Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
Processed daily financial transactions in support of finance team objectives.
Helped reconcile bank statements and accounts and maintain accuracy and current records.
Education
Bachelor of Science - Finance
Makerere University
Kampala
05.2011 - 06.2014
Association of Chartered Certified Accountants (ACCA) - Business & Technology, Financial Accounting, Management Accounting, Corporate & Business Law
MAT Abacus
Kampala
07.2024 - Current
Skills
Team leadership
Strategic planning
Decision-making
Continuous improvement
Interpersonal skills
Managing operations and efficiency
Adaptability and flexibility
Self motivation
Regulatory compliance
Risk management
Time management
Customer service
Documentation and reporting
MS office
Accomplishments
Certificate for successfully completing the course Business Compliance, all you need to know - The Hi-Innovator Business Academy
Core Value Award for outstanding performance in the category of INTEGRITY- Unimoni Exchange Services Ltd
Training and Competency certificate for completion of courses; Information Security, Anti-Bribery and Anti-Corruption, Financial Crime and Fraud Prevention 2017
Certificate of recognition for Outstanding Performance in Internal Controls and Risk Management Department- UAE Exchange U Limited 2017
Certificate of recognition for Outstanding Performance in Internal Controls and Risk Management Department- UAE Exchange U Limited 2016
Certificate for being an active member in Makerere University Finance Students Association (MUFISA)-Makerere University Business School
Timeline
Association of Chartered Certified Accountants (ACCA) - Business & Technology, Financial Accounting, Management Accounting, Corporate & Business Law
MAT Abacus
07.2024 - Current
Manager
Sarahz Beauty Shop
01.2021 - Current
Associate - Compliance & Risk
Unimoni Exchange Services (U) Ltd
08.2015 - 07.2020
Finance Assistant
Brand Studio U Limited
01.2015 - 06.2015
Bachelor of Science - Finance
Makerere University
05.2011 - 06.2014
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