Geofrey Koholo Ojiambo

• Drafted short term and long term business strategies and overseeing implementation.
• Led the team in clinic network expansion, increasing from 10 clinics to 15 facilities
• Overseeing efficient operations of all clinics.
• Supervising Pharma and Medical Supplies management.
• Maintain updated tenancy agreements for all clinics.
• Directing the management of overheads across all clinics.
• Crafting and implementing customer retention avenues.
• Controlling the profitability position of the company.
• Carrying out appropriate Branding and upgrade the corporate image of all clinics
• Supervising Ambulance Operations, Telemedicine and CHP
• Management
• Developing new business initiatives to facilitate growth.
• Overseeing business risks and cost management.
• Maintaining service contracts with Insurance and Direct billing companies.
• Leading in budgeting, planning and reporting to the board.
• Collaborating on Accounts Receivables reconciliation
• Leading all the clinical and marketing team in 15 medical centers.
• Directing the adherence to policies and foster accountability.

• Oversaw the operations in three clinics, namely, Makerere, Gulu and Mukono, and support the team in management of other clinics, resulting in Gulu being the best performer FY 2020 and both Makerere and Mukono among the top five performing clinics.

• Leading the medical and finance team in reconciliation of accounts to minimize rejections, especially at Prudential, Liberty and IAA Healthcare.

• This resulted into a reduction from 6% to 4% rejection rate

• Negotiated for drug pricing discounts from suppliers of 13% and drug selling price increment of 5% with insurance companies

• Drafted business case and alignment of out patient facilities for Makerere OPC and head office relocation, oversaw its implementation.

• Implemented top notch customer care is given to our clients across all clinics by frequently carrying out facility-based meetings to discuss progress, which reduced on customer complaints.

• Successfully negotiated rental reductions for Bugolobi clinic, Makerere clinic and Buganda road clinic.

• Supported with the planning, coordination, development and administration of business projects, e.g CHP and re-instatement of HIV drug supply.

• Led in acquisition of the Ministry of Health accreditation for Yellow Fever vaccination for all clinics.

• Provided well informed and analyzed information that guided business decisions and direction including successful increased capitation negotiations with UAP and price increment with IAA insurance

• Rewarding staff and encouraging them to remain focused to the company goals including individual discussions with doctors in the clinics to align them with company goals and uphold rational medical practice

• Ensured that internal policies and procedures are adhered to in line with the MSI QTA assessment of the warehouse

• Executed compliance with statutory requirements for the purchase and importation of drugs, vaccines and sundries at the warehouse/pharmacy

• Kept track of annual licensure and certification of the pharmacy/warehouse by NDA and PSU

• Implemented timely inspection of warehouse by NDA and addressed deficiencies isolated during regulatory audits

• Conducted GDP audits of medicines suppliers.

• Trained warehouse staff on technical aspects to uphold a high standard of adherence to the Standard Operating Procedures

• Directed adherence to national regulatory requirements for pharmaceuticals and pharmacy practice using NDA and PSU checklists

• Regularly accomplished visual inspection of medicines to establish quality deficiency

• Crafted relevant monthly reports and technical recommendations.