Summary
Overview
Work History
Education
Skills
Affiliations
Quote
Certification
Timeline
Generic

George Rutungu

Banking & Financial Services
Kampala

Summary

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Supervisor E-Channel Support

Housing Finance Bank
Kampala
02.2019 - Current
  • Improved [type] through consistent hard work and dedication to [project or department or task or customer].
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed [task] to ensure compliance with relevant [type] regulations.

Project Manager - Data CleanUp

Housing Finance Bank
Kampala
05.2019 - 03.2020
  • Developed implementation methodologies to rein in project costs while meeting key milestones.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Developed and initiated projects, including managing costs, schedule and performance.
  • Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
  • Provided accurate, detailed quantity take-offs from project drawings and technical specifications.

Supervisor - Clearing & EFT

Housing Finance Bank
Kampala
08.2014 - 02.2019
  • Revitalized [Type] area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Boosted group production [Number]% by devising and deploying improved [Type] approach.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Oversaw and optimized work of [Number] [Job title]s performing high-quality [Type] work.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Delegated tasks to others on grooming team.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.

Clearing Officer

Housing Finance Bank
Kampala
07.2011 - 02.2013
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Delivered [product or service] to customer locations within specific timeframes.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Teller

Housing Finance Bank
Kampala
07.2010 - 08.2011
  • Opened accounts with cross-sale ratio of [Number] products opened.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Organized and removed online banking files no longer in use.
  • Exceeded quarterly sales goals by [Number]%.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.

Education

MBA - Management Information Systems

Sikkim Manipal University
India
08.2010 - 08.2012

Bachelor of Business Computing - Corporate Database

Makerere University
Kampala
08.2003 - 10.2006

Skills

    Technical support and assistance

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Affiliations

  • Project Management Institute

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Certification

Project Management Training - 30 PDUsTimeframe]

Timeline

Project Manager - Data CleanUp

Housing Finance Bank
05.2019 - 03.2020

Supervisor E-Channel Support

Housing Finance Bank
02.2019 - Current

Project Management Training - 30 PDUsTimeframe]

07-2018

Supervisor - Clearing & EFT

Housing Finance Bank
08.2014 - 02.2019

Clearing Officer

Housing Finance Bank
07.2011 - 02.2013

MBA - Management Information Systems

Sikkim Manipal University
08.2010 - 08.2012

Teller

Housing Finance Bank
07.2010 - 08.2011

Bachelor of Business Computing - Corporate Database

Makerere University
08.2003 - 10.2006
George RutunguBanking & Financial Services