Gisela Lorrenda Opigo
Kampala,102
Summary
Experienced Administrative Assistant with over 6 years in office management, customer support and coordination. Skilled in optimizing administrative processes, resulting in improved efficiency and productivity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Waigo & Company Advocates
03.2023 - Current
- Provided administrative support to C-level executives, managing schedules, travel arrangements, and correspondence, resulting in a 30% increase in executive productivity
- Coordinated and organized corporate events and meetings, ensuring all logistics were handled efficiently and effectively
- Implemented a new digital filing system, reducing document retrieval time by 40% and improving office organization
- Handled confidential information with discretion, maintaining a high level of trust and professionalism
- Assisted in budget preparation and expense tracking, helping reduce office costs by 15% through careful financial management
- Managed office supplies and inventory, ensuring timely procurement and cost-effective purchasing decisions
Business Support Assistant - Admin/Finance
World Food Programme
01.2020 - 01.2022
- Supported senior management with daily administrative tasks, including calendar management, meeting coordination, and travel planning
- Streamlined office operations by implementing new procedures, improving workflow efficiency by 25%
- Acted as a liaison between departments, facilitating communication and collaboration across the organization
- Prepared reports, presentations, and documents for executive meetings, ensuring accuracy and professionalism
- Trained and mentored junior administrative staff, fostering a collaborative and productive office environment
Administrative/Customer Support Assistant
Management Accountancy & Finance Consult (MAF Consult)
01.2014 - 01.2019
- Managed office logistics, including scheduling, supplies, and vendor relations, ensuring smooth daily operations
- Assisted HR with onboarding new employees, facilitating training sessions, and maintaining employee records
- Coordinated travel arrangements and itineraries for staff, ensuring cost-effective and efficient travel plans
- Developed and maintained an organized filing system, improving document accessibility and office efficiency
Education
Masters' - Business Administration
International University of East Africa
01.2017
Bachelors - Business Administration
Uganda Christian University
01.2014
Diploma - Business Administration
Uganda Christian University
01.2012
Uganda Advanced Certificate of Education/Uganda Certificate of Education - undefined
St Noa Girls Secondary School
01.2009
Skills
- Office Management
- Calendar Management
- Ms Office Suite tools
- Travel Planning & Coordination
- Budgeting assistance
- Document Management
- Event Planning & Coordination
- Schedule management
- Expense tracking
- Customer service
Accomplishments
- Enhanced Executive Productivity, Optimized executive schedules at Waigo & Company Advocates, increasing productivity by 30%.
- Improved Office Efficiency, Implemented a digital filing system, reducing document retrieval time by 40%.
- Reduced Office Costs, Assisted in budget preparation and expense tracking at Waigo & Company Advocates, cutting office costs by 15%.
- Project Management Fundamentals, Completed a course on project management basics from Alison, enhancing organizational skills.
Camping, learning new languages, Team sports, Networking, Socialising, Meditating, Volunteering
My hobbies are beneficial because they significantly reduce stress, improve mental health, boost creativity, provide a sense of purpose, enhance social connections, and improve work performance by offering a healthy outlet outside of my daily routines, allowing for relaxation and personal development.
Certification
- Administrative Assistant Training Certificate - Alison Empower Yourself
- Working as a Virtual Assistant Certificate - Alison Empower Yourself
- Customer Care Skills and Telephone Etiquette - Alison Empower Yourself
Languages
English
Native language
German
Beginner
A1
Timeline
Executive Administrative Assistant
Waigo & Company Advocates
03.2023 - Current
Business Support Assistant - Admin/Finance
World Food Programme
01.2020 - 01.2022
Administrative/Customer Support Assistant
Management Accountancy & Finance Consult (MAF Consult)
01.2014 - 01.2019
Bachelors - Business Administration
Uganda Christian University
Diploma - Business Administration
Uganda Christian University
Uganda Advanced Certificate of Education/Uganda Certificate of Education - undefined
St Noa Girls Secondary School
- Administrative Assistant Training Certificate - Alison Empower Yourself
- Working as a Virtual Assistant Certificate - Alison Empower Yourself
- Customer Care Skills and Telephone Etiquette - Alison Empower Yourself
Masters' - Business Administration
International University of East Africa
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