Godfrey Ssemmanda

• Facilitated data-driven decision making by utilizing assessment tools to evaluate program effectiveness and identify areas for improvement.
• Streamlined administrative processes for increased efficiency, resulting in reduced workload for faculty members.
• Established collaborations with industry partners to provide students with real-world experiences and networking opportunities.
• Served as an advocate for departmental needs by effectively communicating with upper-level administration, securing resources necessary for continuous growth and improvement.
• Developed strong relationships with alumni networks to create ongoing opportunities for collaboration and career placement assistance for graduates.
• Managed budgetary responsibilities effectively, ensuring proper allocation of funds to support essential operations and growth opportunities.
• Supervised admissions programs, student recruitment and retention.
• Coordinated with department heads to ensure alignment of academic goals with institutional strategies.
• Negotiated with vendors for better rates, enhancing budget efficiency without compromising on educational resources.
• Led teams in strategic planning sessions to outline future growth paths and initiatives.

Company Overview: Mengo Hospital is a 300-bed capacity Private Not for Profit Health facility with a staffing of over 800 staff and an average daily patient number of 760 patients. It’s the pioneer Hospital in East Africa with funding from internally generated income and donor support.

Responsibilities:

• Responsible for the overall management (planning and coordination) of Mengo Hospital’s administrative Support procedures related to workplaces, working conditions and safety of property and staff in compliance with labor laws, security, safety and Hospital management best practices
• Pre-occupied with among others: Estates management (projects, infrastructure & maintenance works), Transport (Fleet management) Procurement (contracting for goods/services, supplier selection, order evaluation and disposals) as well as general administration support (Security, health and safety, insurance, engraving etc.) in order to realize value for money and within risk, compliance and statutory perspectives; and supporting the Medical Director in the development & execution of Mengo Hospital strategy
• Stakeholder Feedback Management: Manages feedback regarding service provision (internal/external) to ensure compliance to Hospital Service Level Agreements (SLA) as well as building sustainable relationships with all service stakeholders to secure critical customer relationships and benefits arising thereof
• Budget control: Reviews all requisitions to ensure that all purchases/contracting are made within the various cost centers’-set capital and Operational expenditure budgets as a way to minimize financial risk and enhance a culture of cost containment within Mengo Hospital
• Fixed assets management: Manages the provision of furniture, office equipment to all Hospital offices, and ensuring engraving of company assets throughout the Hospital network.
• Compliance: Ensures compliance with all Hospital internal policies & Procedures regarding Administration docket as well as Ministry of Health and Education guidelines and regulations on prudential norms failure of which Mengo Hospital can incur losses as a result of penalties arising thereof
• Stores management: Ensures adequate provision of administrative services and management of Mengo Hospital stock-in and stock-out processes of essentials and ensures safety and updated records at all times
• Team Leadership/Supervision: Takes full responsibility for performance management of all direct reports, focusing on all aspects of sound people management e.g Recruitment, Development, Performance Management, Remuneration and Rewards, Career path planning, On-the-job training, coaching & mentoring and Employee engagement etc
• Reporting: Provides timely and accurate strategic and management information/reports about the Hospital Administration aspects including budget performance, inventory, disposals, Hospital expansion growth projects to all stakeholders including the Board in accordance with regulatory and statutory

Key Achievements

• Successfully executed the above duties and responsibilities with very good annual performance appraisal ratings
• Team leader in the implementation of the Hospital’s 10-year Strategic Plan 2015-2025 with results of midterm evaluation indicating 70% achievement of the set targets
• Led the development of the Hospital’s 40-year Master plan 2020-2060 whose implementation is in progress
• Served as Contract Manager for the construction of an Outpatient Department with an Accident and Emergency Center at Mengo Hospital valued at over 10Billion shillings with funding from Hospital reserve. The first phase of the project was completed and awaiting finishing works
• Contract manager for the Eye complex Hospital building at Mengo Hospital valued at over 12Billion Shillings which was completed and commissioned in March 2024 with funding from Christian Blind Mission (CBM)
• Participated in the lobby for the ICU capacity enhancement from one ICU bed to the current five beds including a three-bed dialysis unit
• Team leader in the development of the following Hospital policies: Corruption & Anti-fraud Policy, Child & Adult Safeguarding Policy, Management & Disposal of Hospital Assets Policy, Transport & Fleet Management Policy, Hospital Outsourcing Policy, Staff Housing Policy, Standard Operating Procedures, etc.) currently in use by the Hospital
• Promoted a culture of safety within the organization, leading to decreased incidents and improved overall patient outcomes.
• Negotiated contracts with vendors to secure competitive pricing on medical supplies and equipment, reducing expenses while maintaining quality standards.
• Spearheaded complex projects such as facility renovations or technology upgrades, ensuring successful completion on time and within budget constraints.
• Planned annual budgets and established rates for available health services.
• Reduced operational costs through the implementation of efficient resource allocation strategies.
• Established strong relationships with local organizations and community leaders to foster partnerships beneficial to both parties involved.
• Developed procedures and strategies for quality assurance, patient services, departmental activities and public relations.
• Developed and implemented comprehensive emergency preparedness plans, ensuring readiness for potential crises situations at all times.
• Managed budgetary constraints effectively, ensuring financial stability for the hospital without compromising quality of care.
• Increased staff retention by promoting professional development opportunities and creating a supportive work environment.
• Organized, directed and coordinated medical and health services according to organizational policies and goals.
• Strengthened interdepartmental collaboration by facilitating regular meetings among key stakeholders throughout the organization.
• Oversaw regulatory compliance measures across various departments, ensuring adherence to laws governing healthcare organizations at all levels of operation.
• Optimized facility usage by overseeing space planning initiatives, resulting in increased capacity for patients and services.
• Maintained a keen focus on patient experience, implementing initiatives designed to improve satisfaction ratings and foster loyalty among those served by the hospital.
• Acted as liaison among governing boards, medical staff and department heads.
• Evaluated employee performance regularly, offering constructive feedback designed to support improvement where needed.
• Improved patient satisfaction by streamlining hospital processes and enhancing communication between departments.
• Mentored junior administrators, providing guidance on effective management techniques and tools for success in their roles within the organization.
• Enhanced patient care by implementing evidence-based best practices and updating hospital policies accordingly.
• Led successful fundraising efforts that secured resources necessary for expansion projects or critical equipment acquisitions including two Ambulances.
• Identified areas for process improvements after thorough data analysis, leading to streamlined workflows that promoted efficiency without sacrificing quality of care.
• Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
• Kept records of expenses and monitored budget while recommending opportunities for cost savings.
• Developed and distributed employee work schedules based on operational needs and employee requests.
• Collaborated with store manager to maintain daily operations.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.

• Oversaw maintenance of company property, fleet, and Assets; and achieved good audit ratings
• Developed policy guidelines for the management and maintenance of the Company Assets
• Conducted and updated inventory of the company assets
• Developed operational, management, and administration plans
• Monitored and controlled expenditure, while ensuring efficiency and value-for-money
• Led the development of strategies, annual plans, annual reports, and assessment of company business performance
• Evaluated and monitored quality management system performance
• Provided leadership, management, and administrative support to all departments and units including but not limited to: personnel, financial, facilities, equipment, and supplies
• Developed and coordinated the implementation of policies and programs
• Promoted effective public relations with government, community agencies, and individuals
• Developed an accountability framework for resources and logistics
• Prepared and submitted business reports to the Managing Director
• Developed policy guidelines for the management & maintenance of the company assets
• Championed the development of ECS’s five-year strategic plan 2010-2015 and administered its implementation

• Monitored & evaluated projects and effective implementation by use of a baseline survey report finding
• Used up-to-date practices in child-centered community development approaches to facilitate children, their families, and communities in problem identification, planning, and implementation
• Facilitated and guided the implementation of community-managed projects with development partners in the planning & management of projects
• Developed budgets and project forecasts as per Plan Uganda’s strategic plan
• Monitored and evaluated activities as per Plan Uganda’s M&E system
• Developed and submitted program Planning Module (PPM) Reports
• Developed and submitted program Achievement reports
• Designed & successfully implemented the following Projects: Integration of Sanitation in HIV/AIDS Care & Prevention; Community Water and Sanitation improvement (three years NORAD Grant funded Project) and fighting HIV/AIDS and support to Child Headed and Vulnerable families all projects were in Tororo North Program Unit
• Facilitated and guided the implementation of community-managed projects and involved key development partners in the planning & management of projects
• Rolled out Community-led Sanitation for the improvement of latrine coverage in Tororo
• Represented Plan Uganda at the Tororo District regarding Malaria control, Reproductive Health, HIV/AIDS, Primary Health Care, and Integrated Management of Childhood illnesses

• Wrote fundable project proposals for Plan Uganda and Concept papers
• Sensitized communities, families, and children on resource mobilization and involved children & communities in grant proposals development
• Coordinated the implementation of grant-funded projects and any delays or deviations from approved proposals were adequately explained
• Monitored and evaluated grant-funded projects based on guidelines, procedures, and donor agreements
• Prepared weekly and monthly work plans with team members and supported their implementation within timelines
• Built strong working relationships with children, their families, and communities
• Designed, developed, and managed all program activities in the assigned areas
• Developed for each program community a Community Development Plan (CDP) and Community Development Outline
• Initiated and organized various community groups to set up small-scale self-help poverty alleviation projects
• Implemented children Advocacy and Scholarship activities involving identification and assessment of eligible sponsored children
• Monitored & evaluated the implementation of program activities
• Guided the community of Kawempe 1 Parish in developing a five-year Community Development Plan (2000-2005) which was integrated into the Plan Uganda’s five-year Strategic Plan