Guweddeko Smuts Mark
Kampala
Summary
Committed and detail-oriented room service specialist with four years of experience in catering and cleaning services. Expertise in maintaining high standards of cleanliness and hospitality, with a proven ability to efficiently manage customers and service requests. Committed to delivering excellent service with a focus on customer satisfaction and operational excellence.
Overview
6
6
years of professional experience
Work History
Catering Server
Food Services
01.2021 - Current
- Prepare tables by setting up table linens, cutlery, and glasses
- Provide personalized support and welcome customers
- Process customer requests quickly and efficiently
- Greet customers and accompany them to their tables
- Inform customers of daily specials.
Sanitation worker
Foods Services
01.2020 - 01.2021
- Cleaned customer dining areas, meal preparation areas and kitchen utensils
- Ensured trash cans are emptied and the restaurant courtyard was clean
- Arranged table layouts and maintained a tidy dining area.
Cleaning Specialist
Mulago Hospital
01.2018 - 01.2020
- Performed cleaning tasks in various hospital areas, ensuring hygiene standards were met
- Maintained cleanliness in patient rooms, hallways, and public areas.
Education
National Diploma in Catering and Hotel Management -
YMCA
Kampala, Uganda12.2019
Uganda Certificate of Education -
St. Mary’s High School, Lubaga
01.2017
Skills
- Record keeping skills
- Excellent communication skills
- Good hygiene practices
- Physical stamina
- Teamwork
- Hospitable
- Problem-solving skills
- Reliability and punctuality
Languages
English
Fluent
Training
Hospitality and Catering, Prera Events Merchants, Butabika Hospital, 2019-01-01, 2019-12-01
Timeline
Catering Server
Food Services
01.2021 - Current
Sanitation worker
Foods Services
01.2020 - 01.2021
Cleaning Specialist
Mulago Hospital
01.2018 - 01.2020
National Diploma in Catering and Hotel Management -
YMCA
Uganda Certificate of Education -
St. Mary’s High School, Lubaga
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