Dynamic professional with a proven track record in enhancing customer relationships and sales achievements at Kijani Baby Cloth Diapers. Leveraged exceptional customer service and Microsoft applications proficiency to surpass sales targets. Skilled in developing strategies that increased sales revenue and fostered long-lasting client relationships. Demonstrates excellent people skills and problem-solving abilities, ensuring client satisfaction and repeat business.
Hi, I’m
Harriet Adeke
Procurement And Logistics
Kampala,Kampala
Summary
Overview
2024
years of professional experience
1
Certification
1
Language
Work History
Kijani Uganda Limited
Sales Associate
Job overview
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Kijani Baby Cloth Diapers
Sales Manager
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Kansai Plascon
Procurement Assistant
Job overview
- Facilitated timely delivery of goods by closely monitoring orders and addressing any delays or discrepancies promptly.
- Assisted in evaluating and analyzing offers received from suppliers and service providers.
- Maintained monthly procurement plan to support timely supply and delivery of quality supplies and equipment.
- Monitored payments by closely comparing purchase orders and contracts to delivered services and inputs.
Open Hearts Initiative
Support Worker
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Personal Experience
Elderly Caregiver
04.2023 - 06.2023
Job overview
- Maintained clean, safe, and well-organized patient environment.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
Education
Prestige Driving SchoolKamwokya
Driving from Road Safety, Signs And Driving
University Overview
Katikamu SDA Gayaza Campus
Uganda Advanced Certificate Of Education from HEG/Computer
University Overview
Kyambogo University Kyambogo Banda
Bachelor's Degree from Procurement And Logistics Management
12.2018
University Overview
Skills
Adapt to diverse groups
Certification
Elderly care and caring for disabled certificate
Timeline
Elderly care and caring for disabled certificate
06-2024
Elderly Caregiver
Personal Experience
04.2023 - 06.2023
Sales Associate
Kijani Uganda Limited
Sales Manager
Kijani Baby Cloth Diapers
Procurement Assistant
Kansai Plascon
Support Worker
Open Hearts Initiative
Prestige Driving School
Driving from Road Safety, Signs And Driving
Katikamu SDA
Uganda Advanced Certificate Of Education from HEG/Computer
Kyambogo University
Bachelor's Degree from Procurement And Logistics Management
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