HENRY ONYIEGO
TRANSPORTATION LOGISTICS
Nairobi
Summary
Skilled shipping coordinator
warehouse skilled
Documentation
Shipment inventory and invoicing
shipment dispatch
Overview
32
32
years of professional experience
5
5
years of post-secondary education
Work History
Shipping Coordinator
Hemologistics Ltd
kampala
01.2019 - Current
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Reviewed paperwork to determine priorities and set schedules.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Developed useful shipping systems to establish cost-effective delivery of products.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Negotiated shipping contracts and rates to establish budget friendly agreements.
- Processed returns and updated accounts.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Conducted research to address shipping errors and packaging mistakes.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Processed required paperwork to expedite handling of shipped and received goods.
Supervisor of Operations
HOPEWELL FREIGHTERS LTD
Nairobi
06.2009 - 07.2019
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Processed customer service orders promptly to increase customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Educated customers about billing, payment processing and support policies and procedures.
Warehouse Clerk,
Kenya Airways Ltd
Nairobi
03.1992 - 03.2002
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Simplified shipping and receiving processes for improved workflow.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
- Checked packages and merchandise for damage and notified vendors.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Kept warehouse up to safety and health regulations at all times.
- Improved efficiency with quick and accurate loading of boxes.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Trained and developed warehouse staff on safety measures.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Reviewed order data to verify transactions and shipping dates.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Education
High School Diploma -
High School
Nyabitunwa Bine 01.1984 - 11.1987
Air Cargo Diploma, Advance Cargo Course -
Kenafric Professonal College
\Nairobi 11.2018 - 12.2019
Skills
Schedule planning
Rate negotiations
Equipment operations
Reporting skills
Documentation abilities
Invoice Processing
Document drafting
Route Management
Quality control
Shipment planning
Organization and Time Management
Teambuilding
Driving experience
10 years experience
Timeline
Shipping Coordinator
Hemologistics Ltd
01.2019 - Current
Air Cargo Diploma, Advance Cargo Course -
Kenafric Professonal College
11.2018 - 12.2019
Supervisor of Operations
HOPEWELL FREIGHTERS LTD
06.2009 - 07.2019
Warehouse Clerk,
Kenya Airways Ltd
03.1992 - 03.2002
High School Diploma -
High School
01.1984 - 11.1987