HENRY ONYIEGO
TRANSPORTATION LOGISTICS
Nairobi
Summary
Skilled shipping coordinator
warehouse skilled
Documentation
Shipment inventory and invoicing
shipment dispatch
Overview
32
32
years of professional experience
5
5
years of post-secondary education
Work History
Shipping Coordinator
Hemologistics Ltd
kampala
01.2019 - Current
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Reviewed paperwork to determine priorities and set schedules.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Developed useful shipping systems to establish cost-effective delivery of products.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Negotiated shipping contracts and rates to establish budget friendly agreements.
- Processed returns and updated accounts.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Conducted research to address shipping errors and packaging mistakes.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Processed required paperwork to expedite handling of shipped and received goods.
Supervisor of Operations
HOPEWELL FREIGHTERS LTD
Nairobi
06.2009 - 07.2019
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Processed customer service orders promptly to increase customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Educated customers about billing, payment processing and support policies and procedures.
Warehouse Clerk,
Kenya Airways Ltd
Nairobi
03.1992 - 03.2002
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Simplified shipping and receiving processes for improved workflow.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
- Checked packages and merchandise for damage and notified vendors.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Kept warehouse up to safety and health regulations at all times.
- Improved efficiency with quick and accurate loading of boxes.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Trained and developed warehouse staff on safety measures.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Reviewed order data to verify transactions and shipping dates.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Education
High School Diploma -
High School
Nyabitunwa Bine 01.1984 - 11.1987
Air Cargo Diploma, Advance Cargo Course -
Kenafric Professonal College
\Nairobi 11.2018 - 12.2019
Skills
Schedule planning
undefinedDriving experience
10 years experience
Timeline
Shipping Coordinator
Hemologistics Ltd
01.2019 - Current
Air Cargo Diploma, Advance Cargo Course -
Kenafric Professonal College
11.2018 - 12.2019
Supervisor of Operations
HOPEWELL FREIGHTERS LTD
06.2009 - 07.2019
Warehouse Clerk,
Kenya Airways Ltd
03.1992 - 03.2002
High School Diploma -
High School
01.1984 - 11.1987
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