Overview
Work History
Education
Skills
Languages
Interests
Timeline
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HENRY SSEMPEBWA

HENRY SSEMPEBWA

CUSTOMER SERVICES RELATIONS
MASAKA,UGANDA

Overview

12
12
years of professional experience

Work History

Customer service representative

GSB UGANDA
Masaka, Uganda
03.2023 - Current
  • Boosted monthly sales revenue by skilfully promoting diverse product and service options.
  • Streamlined processes through efficient record keeping.
  • Developed strong relationships with customers fostering brand loyalty and repeat business.

Rec

PROTEA HOTELS
Entebbe, Uganda
06.2018 - Current
  • Leveraged strategic networking to create new business opportunities.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Successfully maintained clean driving licence and access to reliable transportation.

Call centre agent

UGANDA FUNERAL SERVICES
Masaka, Uganda
07.2013 - Current
  • Handled sensitive personal data responsibly whilst maintaining confidentiality.
  • Built long-term client relationships through exceptional customer service skills.
  • Planned and delivered customer service training, boosting satisfaction levels.

Education

Bachelor of Business Administration - Business Communication

Nkumba university
Entebbe
08.2012

Skills

    Live chat support

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Languages

English
Intermediate (B1)
A1

Interests

Traveling

Timeline

Customer service representative

GSB UGANDA
03.2023 - Current

Rec

PROTEA HOTELS
06.2018 - Current

Call centre agent

UGANDA FUNERAL SERVICES
07.2013 - Current

Bachelor of Business Administration - Business Communication

Nkumba university

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