Hildah Birungi

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

• 02/01/2011, Present, CEO and Operations Manager, PHYSICIANS HEALTH SYSTEMS, Mt Sinai Hospital and Global health, New York, Patient and client acquisition through calls and emails, Manage activities related to management: data collection, data analysis, software and platform efficiency, and Telemedicine services, Implement and train medical staff in the use of Open source Electronic medical recording software and health systems, Supervise privacy, confidentiality, and security issues related to medical records and health systems, Undertake training of medical staff to understand existing E-Health-systems, increased use of open standards, sources, and innovations that are sustainable, re-usable, and can be improved, Undertake electronic administrative duties: registration of patients, electronic record keeping and up-dating, making of patient appointments, attending to medical technology errors, ensuring efficiency of medical platforms, insurance verification, Managing of telemedicine patient-doctor conferences and calls, appointments and proper entry of information, Answering virtual patient calls efficiently, while addressing pre-appointment and pre-diagnosis questions related to patient health, Upload and update patient records and examination records, growth charts, immunization, prevention care, test reports, and medical records, Undertake online medical billing like Outstanding Bill check, Insurance Check, Eli Check, co-pays, account reconciliation, mini storage, and lab storage systems, Manage medical automated machines like blood sugar machines and vaccine fridge gadgets, Undertake electronic management of interdependent platforms that ensure proper operation of medical duties like doctor’s schedule, patient scheduling, EMR and PHR, labs, New born, radiology, medical forms, pharmacy, billing/coding/financial, Insurance, m-care/m-aid, regulatory bodies, e-health information, medical info, supplies, marketing, and patient referrals, World Health Organization, Hague, Netherlands, Bodhi Medical, New York, New York, USA, Apple Pediatrics, New York, New York, USA, Family Health Clinic, Uganda, Global Health, USA, Uganda Center For Disease Control, Internet Society, Uganda, Projects in major hospitals in East Africa
• 02/01/2010, 05/01/2012, Investigator, UGANDA HUMAN RIGHTS COMMISSION, Kampala, Uganda, Investigated health standards in health faculties countrywide thereby ensuring improvement of health care service delivery by government organizations, Collected, analyzed and reported on investigations findings, Investigated health related human rights violations in Prisons, hospitals, government institutions and law enforcement bodies, Mediated over 70 violation cases that did not require hearing in the tribunal; using open source and other software platforms introduced proper violations data collection, analysis and reporting methods that are still used to date, Spearheaded projects on efficient methods of recording health and violations information, and improvement of standards of health, Created methods of collecting systematically consolidated evidence from digital intervention led to concrete recommendations and informed investigations
• 05/01/2008, 01/01/2010, Special Rapporteur to Director, ASSEMBLY OF STATE PARTIES TO THE ROME STATUTE, Hague, Netherlands, Instrumental in assisting the Director in overall organizing and execution of high profile international law meetings, thus passing and adoption of articles of international law, Rigorously collected and entered data related to voting on new articles and recommendations, systems that were kept for future records, Oversaw progress reports on activities undertaken; leaving behind a step by step follow-up schedule to ensure furtherance of established programs and information data bases, Provided administrative support to the Director; liaised with government, international organizations, USAID Missions, donors and civil society; on adoption of human rights statutes into the Rome Statute Conference in Uganda
• 05/01/2005, 02/01/2007, Technical Advisor/Consultant, WOMEN’S HEALTH FOUNDATION, Kampala, Uganda, Managed and developed an efficient and result-oriented health information collection and data analysis systems, Drew program proposals and budgets- relevant to the scope, cost, and time-frame, Studied efficiency and challenges of research, health data collection, and analysis, Liaised with key partners (Government partners, the donor community, civil society, medical institutions, victim groups, the media etc); trained key health professionals in use and adoption of E-Health and other health information software
• 04/01/2002, 03/01/2004, Outreach Coordinator, SPECIAL COURT FOR SIERRA LEONE, Freetown, Sierra Leone, Recruited, selected, inducted and oriented international and national staff, the quality staff obtained provided for a renowned robust outreach system praised by the ICC to this day, Planed, implemented, monitored and evaluated performance management processes including Staff Performance Appraisal, thereby filling in gaps of inefficiency and improving performance tremendously, Undertook training on human rights law and its co-existence with national law to government, corporate, civil society, health institutions and more, Established the first Outreach human rights situations database in Sierra Leone clearly delineating economic, social and political contributors, Liaised and worked with key stakeholders like USAID, UNHCR, UNICEF and ECHO and established memorandums of understanding with these organizations on various projects
• 05/01/1998, 07/01/2000, Administrative Officer, MENNONITE CENTRAL COMMITTEE, Kampala, Uganda, Provided timely and efficient administrative support to the Country Directors; leaving them with adequate time to deal with important tasks with ease and effectively, Made recommendations on project proposals of areas of interest in northern Uganda, Karamoja and Soroti, thus contributing to the increased output on resources invested in the medical projects, Worked with a range of counterparts at professional levels from government, international health organizations, Missions, donors, medical institutions, and civil society; increasing donor support and accessibility to technical expertise tremendously, Prepared and presented reports on projects like the rural medical project, which report was instrumental in garnering over $50,000 in donor support

• Rotary International
• Association of Information Technology Professionals

Project management