Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HISHAM BUKENYA

Kampala

Summary

Bukenya Hisham is a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Gas Station Manager

STABEX INTERNATIONAL LTD
01.2023 - 02.2024
  • Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
  • Boosted employee morale by fostering a supportive work culture and recognizing outstanding performance regularly.
  • Ensured compliance with all relevant regulations by staying current on industry standards and implementing required changes promptly as needed.
  • Developed promotional strategies that successfully attracted new customers and increased sales revenue.
  • Maintained accurate financial records, enabling timely reporting and informed decisionmaking.

Sales Representative

Budweiser
08.2022 - 01.2023
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
  • Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.

Restaurant Manager

STA LOUNGE AND CAFE
07.2021 - 08.2022
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.

Restaurant Supervisor

STA LOUNGE AND CAFE
01.2021 - 07.2022
  • Developed marketing strategies to increase brand visibility in the local community, attracting new customers.
  • Assisted in recruitment processes, selecting well-qualified candidates that contributed positively to the team dynamic.
  • Enhanced team performance with regular evaluations and constructive feedback.
  • Conducted regular facility maintenance checks to ensure all equipment functioned at peak capacity without disruption.
  • Managed inventory control, reducing waste and optimizing resources allocation.

Bar Supervisor

URBAN BAR AND LOUNGE
04.2021 - 12.2021
  • Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
  • Implemented cash handling procedures to minimize discrepancies in register transactions, ensuring accurate financial reporting.
  • Monitored stock levels consistently to ensure adequate supplies during peak times without excessive overstocking.
  • Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.

Bar Supervisor

BLITZ SPORTS BAR AND GRILL
01.2020 - 03.2020
  • Collaborated with kitchen staff to develop food pairing suggestions for specialty beverages, enhancing the overall dining experience for guests.
  • Increased staff productivity through effective scheduling, task delegation, and performance monitoring.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

BAR WAITER

FUSION AUTO SPA
04.2019 - 12.2019
  • Demonstrated proficiency in using point-of-sale systems for accurate order processing and payment handling.
  • Exceeded daily sales targets consistently through effective upselling strategies and personalized service.
  • Increased bar revenue by upselling premium beverages and promoting special offers.
  • Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
  • Received numerous positive reviews from guests for providing exceptional service, contributing to the bar''s overall reputation.

Education

BBA - Accounting And Finance

KAMPALA INTERNATIONAL UNIVERSITY
KANSANGA
05.2019

UGANDA ADVANCE CERTIFICATE OF EDUACATION

LUMUZA HIGH SCHOOL
MPIGI
12.2016

UGANDA CERTIFICATE OF EDUCATION

LUMUZA HIGH SCHOOL
MPIGI
01.2014

PRIMARY LEAVING EXAMINATIONS

MIREMBE PRIMARY SCHOOL
MAKINDYE
01.2010

Skills

  • Employee Training
  • Employee Development
  • Performance Improvement
  • Sales Tracking
  • Inventory Management
  • Cost Control
  • Customer Service
  • Employee Relations
  • Reliability

Languages

luganda
Native language
English
Proficient
C2

Timeline

Gas Station Manager

STABEX INTERNATIONAL LTD
01.2023 - 02.2024

Sales Representative

Budweiser
08.2022 - 01.2023

Restaurant Manager

STA LOUNGE AND CAFE
07.2021 - 08.2022

Bar Supervisor

URBAN BAR AND LOUNGE
04.2021 - 12.2021

Restaurant Supervisor

STA LOUNGE AND CAFE
01.2021 - 07.2022

Bar Supervisor

BLITZ SPORTS BAR AND GRILL
01.2020 - 03.2020

BAR WAITER

FUSION AUTO SPA
04.2019 - 12.2019

BBA - Accounting And Finance

KAMPALA INTERNATIONAL UNIVERSITY

UGANDA ADVANCE CERTIFICATE OF EDUACATION

LUMUZA HIGH SCHOOL

UGANDA CERTIFICATE OF EDUCATION

LUMUZA HIGH SCHOOL

PRIMARY LEAVING EXAMINATIONS

MIREMBE PRIMARY SCHOOL

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