Immaculate Nakato

Work History

Business Owner

11.2021 - 06.2023

Developed relationships with clients for increased loyalty and repeat business.
Expanded customer base through targeted prospecting and networking efforts.
Implemented effective sales strategies to maximize revenue generation.
Grew market share within the territory by strategically targeting untapped segments of the market.
Managed key accounts in order to maintain strong relationships with top-tier clients.
Worked to build relationships with customers and built potential for additional sales.

Lake Victoria Serena Golf Resort

07.2018 - 12.2018

Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
Supported head chef in developing innovative recipes, resulting in higher customer satisfaction.
Prepared high-quality dishes by following prescribed recipes and adhering to strict quality standards.
Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
Collaborated with team members to execute successful daily meal services for up to 200 guests.
Demonstrated strong attention to detail while plating dishes, enhancing the overall presentation of each meal.
Managed time effectively during busy shifts, maintaining productivity under pressure and meeting tight deadlines for meal service.
Developed strong knife skills through consistent practice, increasing precision in ingredient preparation.
Assisted catering teams during special events, ensuring timely delivery of exceptional meals while working under pressure.
Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
Worked with chef to prepare daily food specials and other supplies.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Debank Job Opportunities Agencies

02.2019 - 10.2021

Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Supervised day-to-day operations to meet performance, quality and service expectations.

Cafe Pap

01.2017 - 07.2018

Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
Supported head chef in developing innovative recipes, resulting in higher customer satisfaction.
Prepared high-quality dishes by following prescribed recipes and adhering to strict quality standards.
Assisted with inventory management, contributing to cost control and minimized food waste.
Demonstrated strong attention to detail while plating dishes, enhancing the overall presentation of each meal.
Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
Received positive feedback on dish taste and presentation, contributing to repeat business from satisfied customers.
Managed time effectively during busy shifts, maintaining productivity under pressure and meeting tight deadlines for meal service.
Mentored junior staff members by sharing knowledge of cooking techniques and best practices within the industry.

Speke Resort Munyonyo

07.2016 - 09.2016

Increased efficiency in manufacturing processes by identifying bottlenecks and implementing corrective measures.
Assisted in the development of safety protocols to reduce workplace injuries and maintain a safe working environment for all employees.
Collaborated with cross-functional teams to optimize production processes, resulting in decreased waste and increased profitability.
Conducted thorough quality inspections of finished products, ensuring adherence to company standards and customer satisfaction.
Participated in continuous improvement initiatives that led to enhanced operational performance and cost reductions.
Completed projects on time and within budget by effectively coordinating resources, schedules, and communication among team members.
Provided technical support during equipment troubleshooting efforts, minimizing downtime and maintaining production schedules.
Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
Maintained organized work area by cleaning and removing hazards.
Collaborated with other departments to optimize production workflows.
Inspected products and machines to maintain quality and efficiency.
Met production targets and tight deadlines by collaborating closely with team members.
Made sure that products were produced on time and are of good quality.