Irene Ainemukama Eguny

Orphans Aid international Imuka (Rise Up) has been doing family strengthening projects in Uganda since 2014, We work tirelessly to see families facing extreme hardship enabled to stay together – by giving them a much-needed alternative to abandoning or placing their children in residential care, Going beyond providing emergency assistance, parents participate in a range of classes alongside an early learning and monitoring program for their young children

Imuka also takes part in entrepreneurial skills training leading to the start of small businesses and employment equipping them to provide for their families long-term

Achievements:

• Conduct home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
• Support clients and families with empathy and compassion during difficult times.
• Advocat for clients'' rights, navigating complex systems to secure necessary resources and benefits.
• Educate families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
• Maintain accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.

• Listening Ear is a rehabilitation center that provides a holistic (a bio-psycho-social spiritual model) services to clients suffering from substance & drug addiction
• Offered guidance and support to help clients cope with their limitations, enhance their self-esteem, and develop adaptive strategies for daily living
• Collaborated with clients, their families, healthcare professionals, and other service providers to create personalized plans and interventions that promote optimal functioning and improve their quality of life
• Maintained a detailed record of client assessments, treatment plans, progress, and services provided
• They also prepare reports and documentation required for legal, educational, or vocational purposes.

• Reasonant contractor’s offers contracting services, particularly in the public and private sectors throughout the East African region especially Uganda and Rwanda, In response to market demands, the Company has concentrated on developing a broad range of in-house expertise specializing in the following activities: Prefabricated Steel Structures, Electrical Engineering Works, Security Systems, Solar Systems Installation, Communication Systems Installation, Air Conditioning & Cooling Systems
• Main personal achievement:
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Computerized office activities, maintained customer communications, and tracked records through delivery.
• Collected, validated, and distributed information to employees.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Entered and maintained departmental records in company database.

• Airtel is a mobile communications and information technology services provider in Uganda
• The company also offers mobile funds transfer and banking services known as Airtel Money
• Main personal achievement: Managed large amounts of incoming phone calls Identified and assessed customers’ needs to achieve satisfaction Built sustainable relationships and trust with customer accounts through open and interactive communication Provided accurate, valid and complete information by using the right methods/tools Handled customer complaints, provided appropriate solutions and alternatives within the time limits; followed up to ensure resolution