Irene Nalugya
Manager Strategy, Products And Projects
Kampala
Summary
I am a strategic and creative thinker, self-motivated, proactive and resourceful with strong and innovative problem solving skills. Open to change and willingness to work comfortably in a constantly evolving environment. Coupled with my skill set and extensive experience in strategy formulation & monitoring, planning & budgeting, reporting & analysis, donor & project management and product development, I exhibit exceptional communication skills and a demonstrated ability to work with productive teams.
Overview
18
18
years of professional experience
Work History
Manager Strategy, Products and Projects
BRAC Uganda Bank Ltd
01.2024 - Current
- Develop f the bank's strategic plan with SMART objectives and support departmental heads in developing unit operating plans that are aligned to the corporate strategic plan.
- Routine monitoring of the strategic plan execution while reporting and escalating areas of concern with corrective action.
- Align the budgeting process and bank's budget to the strategic priorities in the strategic plan to ensure that they are sufficiently budgeted for.
- Strategy cascade to the entire bank network while highlighting synergies and collaborations from the various units.
- Review of the bank's product portfolio performance, develop new that meet the needs of the customers and refine the existing products to make them attractive to the customers and increase the uptake.
- Examining the existing strategic opportunities to ensure that they align with the bank's mission to avoid mis-alignment.
- Project management in line with the strategic priorities of the bank while focusing on; timely execution, efficient resource utilization and avoiding budget overruns.
- Donor sourcing through proposal writing, timely reporting, management of audits and relationship management.
- Periodic Market research and intelligence to inform strategic decision making. These involve industry competitor analyses, economic reviews and trending changes that directly or indirectly affect the bank.
- Perform financial analyses for the purpose of exploration of strategic options, the development of creative solutions to complex issues, and aid decision-making.
- Bridge the gap between business and top leadership to ensure a unified direction and consistence to the mission and vision.
- Support the CEO in preparation of adhoc reports and presentations.
- Coaching and training staff in performance management and career development.
Corporate Strategy Manager
BRAC Uganda Bank Ltd
03.2021 - 12.2023
- Developing the Bank's Strategic plan with clear SMART objectives. Further supporting departmental heads in the development of their unit Operating plans that are aligned to the Corporate strategy in the defined timelines.
- Support the finance unit in the development of the budget that is aligned to the bank's strategic plan to ensure that all the key strategic priorities are budgeted for.
- Cascading of the strategic plan to the entire bank network and ensuring that its understood and there is alignment.
- Perform financial analyses for the purpose of exploration of strategic options, the development of creative solutions to complex issues, and for the support of decision-making.
- Identify, analyze feasible new markets while monitoring any possible market risks associated with the new market.
- Carry out market intelligence and research that aid the periodic review of the strategy to conform with the trends in that market and economy.
- Track projects performance and ensuring that the outcomes conform to achieving the organization’s strategic objectives, achieve value for money and no budget overruns.
- Tracking donor funded projects performance and ensuring that proper accountability, timely donor reporting as well as strategic relationship management with the funding partners.
- Coaching, mentorship and career development of the business staff.
Acting Head of Risk
BRAC Uganda Bank Ltd
07.2022 - 05.2023
- Coordinate and supervise the planning for a risk assessment of the bank branches, unit department assigned to the risk officers in line with the risk work plan and ensuring closure of the identified risks.
- Supervise the preparation of the process flow charts for key bank activities or processes to enable easy understanding by the staff.
- Supervise the Risk officer doing the field visits assessments to identify the key risks inherent in the bank’s business processes as well as those emerging from the financial and economic environment.
- Review the risk assessment and assurance reports from the branches and business units for management discussion and onward preparation for Board review.
- Review of the incident reports from the various units for onward discussion with the Chief Executive Officer.
- Supervise follow up activities on the implementation of agreed actions stated in the incident reports.
- Supervise the performance and development of the risk officers.
Acting Project Manager, Digital Financial Services
BRAC Uganda Bank Ltd
02.2022 - 06.2022
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results and avoid budget overruns.
- Negotiated contracts with vendors and suppliers, securing quality and timely service delivery of the projects at competitive prices.
- Monitor project progress against established goals and milestones, adjusting schedules and resources as needed to keep projects on track.
- Performance tracking while providing team strategic direction for performance improvement.
- Vendor management with regard to keeping the contractual obligation of providing quality in the agreed timelines.
- Stakeholder management including; the funding partners, Bank’s management and vendors.
- Steering the Digital Financial Services team, providing effective leadership, coaching and mentorship while ensuring accountability and productivity.
- Quality and timely reporting both to the donors and to management with regard to the performance of the projects.
Manager Performance Management and Analysis
NCBA Bank
06.2020 - 02.2021
- Preparation of annual budgets forecast and estimates by
creating and maintaining a framework for the annual operating cost and Revenue budget process and manage the process with heads of department and the Finance director. - Perform regular financial and competitor performance as well as market analyses for the business in order to comprehensively value business opportunities and ensure well-founded strategies are presented to the relevant business units.
- Produce and analyze profitability reports by; Branch, segment, product and customer for use by management to drive improved business performance and profitability.
- Work with the treasury department to ensure the liquidity and balance sheet funding is sufficient and the regulatory requirements are met.
- Create and maintain a tracking framework for timely monitoring of the overall company performance against plan including engagement with Heads of departments throughout the period to facilitate performance improvement interventions.
- Training the business units the financial aspects and implication of their business generation to the bottom line (Branch, Retail and Corporate units).
- Ensure tax compliance with the applicable tax laws by all entities including appropriate tax accounting.
- Provide effective leadership coaching and mentorship to subordinates and ensure teamwork and ethical practices among them.
- Finance lead in the merger system reconciliation to clear the merger accounts and ensure that proper accounts are generated.
Finance Manager
NC Bank Uganda Ltd
08.2019 - 05.2020
- Serve as a member of executive team and lead in execution and monitoring of bank’s strategy.
- Revenue and expense review and management to ensure efficiency and accountability.
- Accurate and timely preparation and presentation of daily, monthly and annual accounts for local and group management.
- Branch, Segment and customer profitability review and management to track productivity.
- Ensure accurate cash flow and liquidity planning.
- Institute and monitor the implementation of appropriate month end closure and General Ledger management processes, procedures and practices.
- Preparation of budgets and projections with regard to setting business targets, meeting the regulatory requirements.
- Review the payroll computations to ensure completeness in the computation and ensure compliance with relevant statutory obligations.
- Ensure tax compliance with the applicable tax laws by all entities including appropriate tax accounting.
- Periodic updating and review of the effectiveness of financial internal control systems.
- Custodian of the fixed asset register i.e. review and ensure it is updated with additions, disposals and write-offs.
- Facilitate and oversee all internal, group and external statutory audits and ensure closure of all audit issues.
- Provide effective leadership coaching and mentorship to subordinates and ensure teamwork and ethical practices among them.
- Steering the bank through the merger process as the Finance lead with minimal audit issues.
Strategy and Management Accounting Officer
ECO Bank Uganda Ltd
04.2016 - 07.2019
- Transform the key strategic initiatives into trackable activities that can easily be followed and tracked. Also, train and educate staff members regarding achievement of the strategy.
- Monitoring and evaluating the timeliness and achievement of key strategic action plans and projects through making impact assessments to the total bank’s performance. This is in liaison with the CFO and the Business unit beads.
- Researching, identify and advise on the potential niche investment areas for SMEs in line with ABi Trust fund guidelines as well as credit department available proposals for disbursement.
- Review factors and assumptions affecting future prospects of the bank’s profitability and monitor cash flow forecasts, keeping in mind the capital adequacy ratio as required by the regulator.
- Review product performance trends. (Develop strategies to increase performance of existing products and draft plans for successful launch of new products while drawing plans to sustain their excellent performance.
- Develop the bank budget and ensure that all strategic initiatives and assumptions are incorporated. Track and set timelines for unit heads and branch managers to meet the budgets. Organize monthly performance reviews to track performance and also review assumptions.
- Develop a management information system that tracks the performance of the segments, the branches, relationship managers and distribution channels. Further, training managers on financial impact analysis, performance management and customer relationship management.
- Maintain familiarity with developments in performance management practice and develop and share best practice, and develop service based performance champions.
- Manage the bank’s revenue assurance system through investigating all streams to avoid any potential risk as hell as probable revenue leakages. Also continuously improving the quality of data and reports provided to the business units.
- Participate in the preparation of the annual financials of the bank and attend to the requirements of both the External & Internal auditors.
Customer Analytics Officer
ECO Bank Uganda Ltd
07.2014 - 03.2016
- Preparation and timely submission of statistical data to Bank of Uganda, cluster and group finance in compliance with FIA, IFRS and group instruction manuals.
- Produce daily, Weekly and monthly management and group reports on key performance indicators to monitor performance of both segments and providing pointers to management.
- Prepare forecasts for segments and branches. Undertake forecast and variance analysis at agreed internals and engaging the budget holders.
- Preparation of timely statutory returns including; BOU returns, weekly, monthly, Quarterly and semiannual) regulatory Tax returns (NSSF, PAYE, WHT and VAT) remittances to URA.
- Maintaining the fixed asset register by following the fixed assets policy regarding the acquisitions, disposals, depreciation and insurance of all assets.
- Organize for and spearhead audits including; Regulators, External, Internal and Group auditors.
- Preparation of the annual bank budget for presentation to the group, board and management and the key strategic business groups.
- Identify and fix income leakages through routine revenue assurance checks and support to cost control initiatives.
- Work closely with the head of strategy in the preparation of the Board pack, segment and unit strategies formulation, market monitoring and macro-economic variables tracking and analysis of their impact.
Regulatory Reporting Officer
United Bank For Africa
09.2012 - 06.2014
- Preparation and timely submission of statistical data to Bank of Uganda, cluster and group finance in compliance with FIA, IFRS and group instruction manuals.
- Produce daily, weekly and monthly management and group reports on key performance indicators to monitor performance of the two segments (Corporate and retail) and providing pointers to management.
- Prepare forecasts for segments and branches. Undertake forecast and variance analysis at agreed intervals and engaging the budget holders on ways and strategies of covering the variance.
- Preparation of timely statutory returns including: BOU returns ie Daily, Weekly, Monthly, Quarterly and semiannually as well at the regulatory Tax returns: (NSSF, PAYE, WHT, VAT) remittances to URA.
- Maintaining the fixed asset register by following the fixed assets policy regarding the; acquisitions, disposals, depreciation and insurance of all assets.
- Organize for and spearhead audits including; Regulatory, External, Internal and Group Auditors.
- Preparation of the annual bank budget for presentation to the group, board and management and the key strategic business groups.
- Identify and fix income leakages through routine revenue assurance checks and support to cost control initiatives.
- Work closely with the head of strategy in the preparation of the Board pack, segment and unit strategies formulation, market monitoring and macro-economic variables tracking and analysis of their impact.
Assistant Accountant
Equity Bank Uganda Ltd
12.2009 - 08.2012
- Preparation of management accounts for the Executive management with revenue assurance and zero infractions in the general ledger.
- Preparation of timely statutory accounts BOU returns (Daily, Weekly, Monthly Quarterly and Semi-annual). File all regulatory tax returns. Submit any other returns as the management and board may require.
- Analyze and prepare reconciliations for all finance department accounts to establish long outstanding issues and work to resolve them to their finality.
- Maintaining the fixed asset registers for the bank through updating the acquisitions, disposals, depreciation and tracking the insurance claims as pronounced in the assets policy of the bank.
- Management of accounts receivables by ensuring prompt recoveries made from staff and debtors as well as management of payables by ensuring that suppliers are paid promptly - ensuring that there are no violations to the internal credit policies.
- Stores management involving: verification that the Bin cards are updated monthly, stock counts and reconciliations with the general Iedger as well as expensing the monthly utilization.
Front Desk Administrator
Uganda Heart Institute
01.2006 - 11.2009
- Receiving visitors and patients to the institute.
- Making patient registrations and bookings as well as managing the records office.
- Receiving incoming and outgoing correspondence and channeling it to the right offices.
- Participation in the organizing of functions and Administrative support for Open –heart surgery camps.
Education
Women in Leadership
Strathmore University Business School
Nairobi, Kenya01.2024
Project And Change Management Skills
Skylartech Consulting
Nairobi, Kenya11.2023
Human Centered Design 101
IDEO.Org Consulting
Nairobi, Kenya11.2023
Agent Networks At The Last Mile - CGAP
Digital Frontiers Institute
South Africa06.2022
Design Business Strategy
Uganda Institute of Banking And Financial Services
Kampala, Uganda06.2022
Senior Management Development Programme (SMDP)
Strathmore University Business School
Nairobi, Kenya03.2021
Master of Arts - Economic Policy And Management
Makerere University
Kampala, Uganda 04.2001 -
Certified Public Accountant (CPA)
Institute of Certified Public Accountants Uganda
Kampala, Uganda12.2017
Bachelor of Commerce - Accounting And Finance
Makerere University
Kampala, Uganda 04.2001 -
Diploma in Financial Services & Business Computing - Accounting And Finance
Makerere University
Kampala, Uganda 04.2001 -
Skills
Strategic thinking, development and monitoring
Referees:
Mujabi Benedict
Head of Risk & Compliance
Citi Bank Uganda Ltd
0702-310163
kbmujabi@gmail.com
Raymond Byamah
Head Human Resources
Diamond Trust Bank
0772-386995
rbyamah@dtbuganda.co.ug
Timeline
Manager Strategy, Products and Projects
BRAC Uganda Bank Ltd
01.2024 - Current
Acting Head of Risk
BRAC Uganda Bank Ltd
07.2022 - 05.2023
Acting Project Manager, Digital Financial Services
BRAC Uganda Bank Ltd
02.2022 - 06.2022
Corporate Strategy Manager
BRAC Uganda Bank Ltd
03.2021 - 12.2023
Manager Performance Management and Analysis
NCBA Bank
06.2020 - 02.2021
Finance Manager
NC Bank Uganda Ltd
08.2019 - 05.2020
Strategy and Management Accounting Officer
ECO Bank Uganda Ltd
04.2016 - 07.2019
Customer Analytics Officer
ECO Bank Uganda Ltd
07.2014 - 03.2016
Regulatory Reporting Officer
United Bank For Africa
09.2012 - 06.2014
Assistant Accountant
Equity Bank Uganda Ltd
12.2009 - 08.2012
Front Desk Administrator
Uganda Heart Institute
01.2006 - 11.2009
Master of Arts - Economic Policy And Management
Makerere University
04.2001 -
Bachelor of Commerce - Accounting And Finance
Makerere University
04.2001 -
Diploma in Financial Services & Business Computing - Accounting And Finance
Makerere University
04.2001 -
Women in Leadership
Strathmore University Business School
Project And Change Management Skills
Skylartech Consulting
Human Centered Design 101
IDEO.Org Consulting
Agent Networks At The Last Mile - CGAP
Digital Frontiers Institute
Design Business Strategy
Uganda Institute of Banking And Financial Services
Senior Management Development Programme (SMDP)
Strathmore University Business School
Certified Public Accountant (CPA)
Institute of Certified Public Accountants Uganda
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