Community Service
Isaiah Ngabirano
Business Management Professional
Kampala,102
Summary
A diligent, committed, and disciplined professional with a strong desire for continual growth and development. Possessing a mature mindset and a strong sense of responsibility, excelling in interpersonal communication and adept at making well-informed, objective decisions. Thriving in team environments, collaborating effectively with individuals from diverse backgrounds and quickly establishing positive working relationships across various professional hierarchies. With a keen eye for detail, remaining focused on making a meaningful impact in both personal and professional endeavors, striving to create a better world for myself and those around me.
Overview
7
7
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Training Center Manager
Safe way Right Way
10.2020 - 04.2025
- Supervised and provided guidance to instructors, ensuring adherence to standards and road safety practices
- Monitored and maintained the school's fleet, regularly inspecting vehicles and coordinating repairs to ensure they were in optimal working condition
- Ensuring that all reports regarding Vehicle Status, Maintenance and Safety are submitted in time and all necessary corrections are done for the continuity of operations
- Facilitated effective communication between the school and stakeholders, fostering positive relationships and addressing concerns or inquiries
- Actively participated in procurement processes, evaluating service providers and overseeing service providers to ensure quality and cost-effective solutions
- Managed petty cash, maintaining accurate records and ensuring proper utilization in accordance with established financial guidelines
- Ensured the accuracy and currency of student and school information by regularly updating records and databases
- Maintained and updated the organization's website, ensuring that it reflected current information
- Provided support to staff members by troubleshooting and resolving IT-related issues, effectively addressing technical challenges
- Implemented and promoted the observance of Health, Safety, and Environment (HSE) practices in the workplace, ensuring compliance with relevant regulations and guidelines
- Participated in Internal and External audits to ensure compliance to the ISO standards and also closed Non Compliances realised in audits
- Played a pivotal role in supporting the organization's attainment of ISO45001:2018 certification, implementing safety protocols and driving a culture of workplace safety
- Contributed to the successful organization of road safety campaigns, raising awareness and promoting responsible behaviors among the community
- Oversaw the training of the largest number of trainees in the history of the training school, ensuring smooth operations and effective knowledge transfer
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Delivered engaging presentations on various topics at industry conferences, positioning the center as an authority in its field.
- Optimized training schedules to accommodate diverse participant needs, boosting attendance rates and course completion.
- Managed a high-performing team of trainers, ensuring consistent delivery of quality instruction.
Communications Volunteer
Safe way Right Way
10.2019 - 09.2020
- Managed the organization's social media accounts, overseeing content creation, scheduling posts, and engaging with the audience to enhance brand visibility and reputation
- Updated and maintained the organization's website, ensuring that it featured current and relevant information to provide a seamless user experience
- Conducted interviews with drivers and instructors, evaluating their qualifications and suitability for employment, and ensuring compliance with hiring processes
- Compiled and prepared accurate company minutes during meetings, capturing important discussions, decisions, and action items
- Facilitated internal and external communication within the organization, ensuring the timely dissemination of information and fostering effective collaboration
- Created compelling content for social media platforms and the organization's website, utilizing a strategic approach to engage the target audience and promote brand messaging
- Utilized photography skills to capture images for various organizational purposes, such as marketing materials, website visuals, and social media posts
- Implemented strategies to grow the organization's social media following, employing tactics such as targeted campaigns, collaboration with influencers, and analyzing data to optimize engagement and reach
- Increased the organization's social media following by expanding brand awareness and driving audience engagement
- Successfully revamped the organization's website, enhancing its visual appeal, usability, and search engine optimization, resulting in increased traffic and improved user experience
- Conducted comprehensive and effective interviews with drivers and instructors, ensuring the recruitment of qualified professionals who aligned with the organization's standards
- Produced accurate and concise company minutes, maintaining an organized and reliable record of meetings and facilitating efficient decision-making processes
- Received positive feedback on content creation efforts, with increased user engagement, shares, and positive sentiment across social media platforms and the website
- Delivered exceptional customer service while responding to inquiries from community members via phone, email, or social media platforms.
- Conducted research on industry trends and best practices to inform strategic communication plans.
- Enhanced community engagement by creating and distributing compelling communications materials.
- Participated in brainstorming sessions, contributing fresh ideas to strengthen overall marketing strategies.
- Supported events planning, ensuring seamless coordination and execution of promotional activities.
- Provided administrative support, ensuring effective workflow within the communications team.
- Generated compelling visual assets for print and digital platforms, amplifying brand recognition among target audiences.
Intern
Giz Uganda
02.2020 - 04.2020
- Conducted tracer surveys to gather data and collect feedback from clients
- Compiled and analyzed data, utilizing statistical tools and software to identify trends, patterns, and key findings, and generating comprehensive reports for management review
- Supported the marketing role by assisting in the development of content, providing Clients with feedback and responding to queries
- Assisted in the delivery of internal communication, ensuring effective dissemination of information to employees, fostering transparency, and promoting a cohesive work environment
- Compiled content for the organization's website and social media platforms, crafting engaging and informative materials to attract and engage the target audience
- Successfully carried out tracer surveys, obtaining valuable data and feedback that contributed to improving organizational performance and customer satisfaction
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Explored new technologies and approaches to streamline processes.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Farm Manager
Thompson Infinity Farms
06.2019 - 08.2019
- Allocated roles and assigned tasks to workers on the farm, ensuring efficient utilization of human resources and optimal productivity
- Generated daily reports using Google Sheets, capturing relevant data and information on farm activities, progress, and any notable incidents or observations
- Prepared the payroll, accurately calculating wages and salaries for farm employees in compliance with employment agreements and labor regulations
- Monitored farm sales, tracking and recording transactions, analyzing sales data, and generating reports to assess performance and inform decision-making
- Tracked farm expenditure and income, maintaining meticulous records of financial transactions and expenses, and reconciling accounts to ensure accuracy
- Prepared monthly financial statements of the farm, consolidating financial data, analyzing performance, and presenting comprehensive reports for management review
- Carried out supervision of farm activities, overseeing operations, monitoring adherence to protocols and safety regulations, and ensuring efficient execution of tasks
- Successfully implemented an optimized role allocation system, improving task efficiency and employee productivity on the farm
- Developed and streamlined the use of Google Sheets for daily reporting, enhancing data accuracy, accessibility, and facilitating real-time monitoring of farm activities
- Effectively managed and prepared the payroll, ensuring timely and accurate payment to farm employees while maintaining compliance with legal requirements
- Implemented a robust monitoring system for farm sales, enabling data-driven insights and contributing to informed sales strategies and revenue growth
- Established a comprehensive tracking system for farm expenditure and income, enabling effective financial management and identifying opportunities for cost savings
- Prepared monthly financial statements that provided clear and concise information on the farm's financial performance, aiding in strategic decision-making
- Conducted proactive supervision of farm activities, maintaining high standards of productivity, safety, and compliance
- Led team of 9 skilled and unskilled farm personnel.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Kept detailed records on crop production, livestock health, equipment maintenance, financial transactions, and employee performance for data-driven decision making.
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections of facilities and equipment.
- Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
- Consistently met or exceeded production targets by diligently monitoring progress and implementing corrective actions when necessary.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Oversaw the maintenance of farm machinery, resulting in reduced downtime due to repairs or malfunctions.
- Developed operational budget and monitored farm expenses to enforce and achieve budget adherence.
- Boosted overall profitability with effective budget management, cost reduction strategies, and market analysis.
Finance Intern
Kweeta Uganda
06.2018 - 08.2018
- Assisted in the preparation of the payroll, supporting the team in calculating employee salaries, benefits, and deductions accurately and efficiently
- Provided support in updating the QuickBooks system with performed transactions, ensuring that financial records were properly recorded and maintained
- Assisted in filing for PAYE and NSSF, supporting the team in completing and submitting the necessary documentation in compliance with tax and social security regulations
- Supported content creation efforts by assisting in researching, writing, and editing blog posts, articles, or social media content to promote the company's products or services
- Assisted in performing bank reconciliations, comparing financial records with bank statements and helping to identify and resolve discrepancies
- Supported social media management by helping to schedule posts, engage with followers, and monitor performance metrics under the guidance of the team
- Assisted in the preparation of the company budget by providing research and data analysis support, helping to gather financial information and contributing to budgeting activities
- Prepared and posted financial journal entries using technically relevant software.
- Supported organizational account management duties under direct supervision.
- Reviewed expense reports for accuracy, ensuring compliance with company policies and procedures.
- Managed sensitive information responsibly, maintaining strict confidentiality standards.
- Monitored revenue, risk and capital allocations for financial transparency and balance.
- Implemented system for tracking payments on projects and contracts.
- Aided in preparation of tax documents, ensuring compliance with laws and regulations.
- Contributed to improvement of internal controls, reducing financial risks.
- Collaborated on budgeting processes, aligning departmental budgets with strategic goals.
Education
MBA - Project Management
Makerere University Business School
Kampala 08.2023 - Current
BBA - Business Administration (Accounting)
Makerere University Business School
Kampala, 102 08.2015 - 01.2020
Uganda Advanced Certificate of Education -
St. Mark’s College Namagoma
Wakiso 01.2014 - 12.2015
Uganda Certificate of Education -
St. Mark’s College Namagoma
Wakiso 01.2010 - 12.2013
Skills
- Problem-solving skills
- Creative design capabilities
- Social media management
- Effective public speaking
- Client relationship management
- Collaborative teamwork skills
- Professional photography expertise
- Effective written communication
- Comprehensive technical training
- Staff engagement initiatives
- Targeted leadership skills training
- Project execution management
- Effective resource planning
- Incident reporting
- Risk assessment
- Occupational health
Personal Information
- Date of Birth: 11th November 1997
- Nationality: Ugandan
Accomplishments
- Over saw the growth of Safe Way Right Way's Heavy Goods Vehicle Professional Driver Training from 182 Trainees in 2019 to 2269 in March 2025 with over 200 Female drivers trained.
- Played a key role in obtaining ISO45001:2018 Certification for Safe Way Right Way, a process that involved learning, training staff and implementing Systems.
- Over saw and Maintained a Fleet of 10 Vehicles utilized in the driver training ensuring a quick response to vehicle break downs, enabling training to keep moving smoothly.
- Ensured continuity of training for 4 Consecutive Years from 2020 to 2025 scheduling different kinds of training while bringing in new Clientele
- Developed systems that helped reduce on time lost in training, ensuring that training was done effectively and according to the required standard.
Certifications
- 07/2023, IMS Lead Auditor Training, MQA Certification UK, Certificate of Training
- 10/2022, QH3SE (Quality, Health, Safety, Social, Security & Environment) Fundamentals Course, Glauben, Certificate of Training
- 06/2022, First Aid Training, First Aid International, Certificate of Training
- 12/2020, Portable Fire Fighting Equipment training, SafePro Fire Services (U) ltd, Certificate of Training
- 09/2018, Ready to Work Training, Barclays, Ready to Work Certificate
VOLUNTEERING
Club Trainer, Rotaract Club of Mukono
June 2024- Todate
Responsibilities & Achievements
Responsibilities:
· Training and organizing trainings for Club members
· Supporting the President and advising on various Club Decisions
· Ensuring that the Club is compliant with the Rotary International and District guidelines
Club President, Rotaract Club of Mukono
July/2023- June 2024
Responsibilities & Achievements
Responsibilities:
· Organized Club activities and events to achieve club goals and objectives.
· Created Partnerships with other Clubs and organisations to support the club’s activities and events
· Chaired all Club meetings
· Coordinated with the Rotaract district leadership to roll out initiatives in the community
· Planning for the Rotary Year and club events
· Spearheaded events to inform and invite new members into the Club
· Coordinated with the Mother Club Rotary Club of Mukono for mentorship sessions for Rotaract Club members
Club Public Relations Officer, Rotaract Club of Mukono
July/2022- June 2023
Responsibilities & Achievements
Responsibilities:
· Maintained the Club’s social media presence on all platforms
· Crafted messages that were engaging and informing about the Club’s activities and events
· Maintained a positive relationship with other Clubs and the community for future projects and events
· Designed the Club’s flyers and posters for various club events
· Wrote articles about the Club’s activities featured in magazines and newsletters
Interests
Sports
Podcasts
Photography & Videography
E-Commerce
REFEREES
1. MR. PETER TIBIGAMBWA
CEO, SAFE WAY RIGHT WAY UGANDA
TEL: +256779290601
Email: peter.tibigambwa@safewayrightwayug.org
2. MS PRUDENCE NYAMISHANA
PROJECT MANAGER,
CIVIL RIGHTS DEFENDERS AND ZENGWE HUB
TEL: +256789653297
Email: nyapru@gmail.com
3. MR PHILIP NIWAMANYA
AG HEAD OF GLOBAL CORPORATES
ABSA BANK UGANDA
TEL: +256771680922
Email: niphil7@gmail.com
REFEREES
1. MR. PETER RUBASHUMIRA TIBIGAMBWA
CEO, SAFE WAY RIGHT WAY UGANDA
TEL: +256779290601
Email: peter.tibigambwa@safewayrightwayug.org
2. MS PRUDENCE NYAMISHANA
PROJECT MANAGER,
CIVIL RIGHTS DEFENDERS AND ZENGWE HUB
TEL: +256789653297
Email: nyapru@gmail.com
3. MR PHILIP NIWAMANYA
AG HEAD OF GLOBAL CORPORATES
ABSA BANK UGANDA
TEL: +256771680922
Email: niphil7@gmail.com
DECLARATION
I hereby declare that the information provided in this resume is true and accurate to the best of my knowledge.
Signature:…...................................
Timeline
MBA - Project Management
Makerere University Business School
08.2023 - Current
Training Center Manager
Safe way Right Way
10.2020 - 04.2025
Intern
Giz Uganda
02.2020 - 04.2020
Communications Volunteer
Safe way Right Way
10.2019 - 09.2020
Farm Manager
Thompson Infinity Farms
06.2019 - 08.2019
Finance Intern
Kweeta Uganda
06.2018 - 08.2018
BBA - Business Administration (Accounting)
Makerere University Business School
08.2015 - 01.2020
Uganda Advanced Certificate of Education -
St. Mark’s College Namagoma
01.2014 - 12.2015
Uganda Certificate of Education -
St. Mark’s College Namagoma
01.2010 - 12.2013
Similar Profiles
Amandeep SinghAmandeep Singh
Manager - International Business at SAFE ENGINEERING & SAFE GLOBAL COMMERCE PVT LTD. (sister concern)Manager - International Business at SAFE ENGINEERING & SAFE GLOBAL COMMERCE PVT LTD. (sister concern)
Nazli AliNazli Ali
Manager at Safe N Safe TrainersManager at Safe N Safe Trainers
Cecilia AsprillaCecilia Asprilla
Social Worker, Child Protective Specialist at Safe Way Forward-Safe Horizon INCSocial Worker, Child Protective Specialist at Safe Way Forward-Safe Horizon INC