Ivan Kironde

• I manage 41 Key accounts in the QSR & Hotels channel
• Ensuring customer retention and growth of the customer base by delivering satisfaction anda 360 degree relationship management,
• Ensuring consistent growth of sales volume and net sales revenue.
• Managing Accounts Receivable across all managed accounts
• Trade execution and asset management, maximizing usage of spaces acquired and company assets to ensure realization of sales and brand visibility for brands.
• Management of available budgets ensuring productivity for every penny spent.
• Working with cross functional relationships to ensure efficiency in service delivery to customer needs.

• Identified and recruited new business ensuring monthly growth of the customer base to drive sales and market growth.
• Optimized customer service through routine customer checks, agile attendance to customer concerns and timely feedback.
• Formulated sales strategies ensuring all activities are aligned to the business's goals while following through to ensure the plans are implemented and successful.
• Managed and maintained company assets minimizing losses while ensuring rightful usage for optimal returns on investments.
• Trade execution: executed outlets according to organizational strategies ensuring sales volumes are realized, and product awareness is enhanced.
• Managed customers credit terms and limits in order to maximize sales and minimize risk.
• Executed market surveys ensuring that the organization is constantly aware of current market trends enabling a competitive advantage.
• Participated in new product launches and executions like product sampling, MITs, Numerical distribution data, promotions and retail support to attract consumption.
• Key achievements:
• Consistent delivery of individual KPIs for 9 months in a row.
• Consistent delivery of set target in sales (17% vs PY 2022), automation, numerical distribution, RED execution, Asset Management, and delivering over and above set targets on my first month as Acting Area Sales Manager.
• Championed regional promotions through routine reporting and optimizations while ensuring all spends are productive and within budgets.
• Taken up acting roles in Area Sales management (From February 2023 and to November 2023 whenever an opportunity presented itself)
• Effective implementation of sales projects for example new product activations and launches, V-truck, Right Execution Daily.

• Duties and responsibilities:
• Create and manage corporate subscriptions for software and systems.
• Provide Remote Help -Desk/User support to Career Options Africa Group employees.
• Install and upgrade software
• Trouble shoot software and hardware issues for staff
• Constantly review company websites and advice management on better performance and functionality for improved business.
• Undertake MINOR website updates and upgrades designer for major website updates and upgrades.
• Manage group and country social media pages and post relevant content once a week.
• Lead company search engine optimization initiatives.

• I led all sales activities in Mukono Area overseeing three official distributors, Eight Account developers and 55 cadets to deliver on set sales volume and net sales revenue targets.
• I was able to realize growth in sales volume verses PY by 17% and 4% verses Current year, grew market share by 2%, achieved 95% numeric distribution while ensuring proper execution, asset management and capability development among the teams.
• Managed distributors in the territory ensuring they are fully capitalized, aligned towards target achievement of sales volumes on a monthly basis, trained and supported their sales teams as well as Account developers with skill development, order generation and ensuring there are no stock outs at all times.
• Managed promotion budgets ensuring productivity and equity in distribution across the market.

• Key duties and responsibilities.

Human Resource duties.

• Assisting with outsourcing and recruitment of all Employees for both in-house staff and client staff.
• Researching on various labor laws in Kenya, Uganda, Rwanda and Tanzania to ensure the business is updated at all times.
• Ensuring proper procedure is followed during onboarding and separation of employees.
• Following up on employee contracts status and informing the supervisor for necessary action.
• Providing strategic leadership in the development and establishment of applicable Human Resources policies and procedures.
• Coordinating with Insurers to sign up employees on the various insurance covers.
• Leave management for all Uganda employees.
• Assisting in drafting of employee contracts, client proposals and MOUs.
• Generating staff payrolls, pay slips and issuing them to the staff timely.
• Ensure employee salaries, commissions among others are paid on time.

Administrative duties.

• Maintaining Employee files (resumes, personal files and any related documents).
• Attending to emails and phone calls in a professional manner.
• Setting up company meetings (Virtual meetings on google meets and zoom).
• Ensuring compliance of the company through renewal of company licenses.
• Attending meetings with external bodies such as Ministry of Labour Gender and social development.
• Immigration support services.

Accounting Duties

• Filing tax returns (Income tax returns, PAYE returns, NSSF).
• Preparing monthly budgets.
• Maintaining Petty cash

IT and Marketing Duties

• Performing digital marketing activities in form of Search Engine Optimization (ON PAGE and OFF PAGE SEO, Email marketing).
• IT support through email troubleshooting and cPanel maintenance.
• Website administration through updating pages, posting new content.
• Ensuring company domains and hosting services are up to date.

Key Achievements.

• Grew client base by 90% and eventually company revenues resulting new customer onboarding.
• Managed client employee contracts (onboarding and separations).
• Grew the group’s customer base through establishing partnerships with global HR Outsourcing firms and recruiting new customers across the group’s countries off operation.
• Established digital marketing initiatives (through SEO, Email marketing and social media marketing) that improved the brand’s visibility.
• Ensured compliance with local laws and regulations for the business at all times.