Jackie Bananura
Kampala
Summary
Proactive and energetic Human Resource and Administration professional with 8 years proficiency in organizational skills exceptional communication abilities, Employee relations, alabour Laws and a proven track record in recordkeeping. Known for adept time management and adaptability in high-volume, fast-paced environments, self driven and quick learner with a commitment to success.
Overview
16
16
years of professional experience
Work History
HR & Management Assistant
Planex Group of Companies
Ntinda- Kimera Road
06.2023 - Current
- Enhance team productivity by training employees on company policies and procedures
- Support executive staff by managing schedules and preparing materials for presentations and meetings
- Maintain a high level of Confidentiality while handling sensitive personnel and legal issues.
- Assist in recruitment process, including screening resumes, scheduling interviews and coordinating activities for new hires
- Coordinating staff meetings and events ensuring seamless communication and adaptation to new processes
- Create and update records to ensure document compliance
- Act as the first point of contact for Administration and Human matters, fostering an inclusive environment.
- Manage leave matters and ensure timely contract renewals
- Assist in the collection of payroll Information, formulating pay-slips and reviewing timesheets.
- Support performance review processes by facilitating appraisals and development plans.
- Addressing employee concerns and grievances promptly and effectively
- Providing administrative support to management, including responding to employee inquiries and preparing HR reports
- Any other duties assigned.
HR Officer
Bollore Transport and Logistics Uganda Limited
Nakawa – Ntinda Road
03.2012 - 09.2020
- Implemented a streamlined personal record system enhancing accessibility and accuracy of employee information while maintaining and updating electronic and hard copy personal records system containing all employment related information
- Successfully managed staff leave/roaster, optimizing organizational efficiency while having overall responsibility and management of staff leave and updating all the data banks
- Spearheaded the development and execution of employee welfare programs, fostering a positive work culture and improving employee satisfaction
- Standardized and improved starter/leaver processes, enhancing the onboarding and offboarding experience for employees
- Supported in the recruitment process, including screening resumes, scheduling interviews and onboarding new hires.
- Supported organizational change initiatives by managing communication plans and facilitating change management processes.
- Supported in addressing employee concerns and grievances ensuring compliance with labour laws and company policies.
- Ensured prompt and accurate calculation and disbursement of final benefits for departing staff, enhancing employee satisfaction during the departure
- Produced accurate management reports on employee data, contributing to informed decision making
- Maintained seamless payroll process and provided accurate information, contributing to timely and accurate payroll processing
- Provided efficient administrative support to the HR department, contributing to overall departmental effectiveness and productivity
- Demonstrated commitment to confidentiality and adherence to company policies and procedures, ensuring compliance and promoting a safe and secure work environment.
Sales Assistant
Quality Procurement Services Ltd
Dewinton Road
06.2008 - 07.2011
- Streamlined daily store operations by coordinating closely with the store manager resulting in minimal operational delays and ensuring a smooth workflow
- Maintained up-to-date records of the daily sales activities, resulting in more informed decision making and strategic planning
- Improved customer satisfaction by providing timely and accurate supply of company products
- Ensured client relationships by cultivating trusted loyalty, leading to an increase in client retention and a strengthened brand reputation
- Optimized inventory management through monthly stock taking, reducing inventory discrepancies and ensuring accurate inventory records.
Education
Masters - Human Resource Management
Makerere University
Kampala-Uganda 02.2017
Bachelors of Social Work & Social Administration -
UGANDA CHRISTIAN UNIVERSITY
06.2008
Skills
- Labour Laws
- HR policies
- Orientation &Onboarding
- Staff Recruitment
- Performance Management
- Employee Relations
- Record Keeping
- Interpersonal Skills
- Communication Skills
- Confidentiality
- Team work
- Administration tasks
- Organizational skills
- Ms Office (Word, Excel, PowerPoint)
- Ms Office suite
Accomplishments
ISO 9001:2015 Quality Management system Internal Auditor Training
Reference
Available upon request
Timeline
HR & Management Assistant
Planex Group of Companies
06.2023 - Current
HR Officer
Bollore Transport and Logistics Uganda Limited
03.2012 - 09.2020
Sales Assistant
Quality Procurement Services Ltd
06.2008 - 07.2011
Masters - Human Resource Management
Makerere University
Bachelors of Social Work & Social Administration -
UGANDA CHRISTIAN UNIVERSITY