JANE KATUSHABE
Kigali
Summary
Detail-oriented Project Manager with proven experience in planning and executing comprehensive project plans. Skilled in Microsoft Office and adept at implementing efficient processes to achieve project goals. Strong interpersonal skills and ability to thrive under pressure, ensuring team success and milestone achievement. Committed to enhancing organizational efficiencies through determination and strategic leadership.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager
Niebex Software
10.2022 - 05.2025
- Facilitated collaboration among developers and designers for web and mobile applications.
- Took full ownership of project life cycle from inception to completion.
- Conducted research to understand customer needs and market trends effectively.
- Developed and prioritized backlog, roadmap, and vision for cross-functional products.
- Assigned tasks to team members and ensured successful project completion through follow-ups.
- Led daily stand-ups, providing updates on project milestones and progress.
Retail Executive
DHL Express Rwanda ltd
09.2015 - 09.2022
- Achieved quarterly targets by training Service Point Advisors on compliance.
- Conducted monthly audits for retail agents, ensuring operational excellence across the country.
- Identified and partnered with potential agents to expand service network efficiently.
- Negotiated terms with agents, finalizing contracts to ensure compliance and readiness.
- Trained agent staff on DHL systems for generating Airway bills effectively.
- Organized training sessions for departments, ensuring timely certification of all employees.
Research assistant
Real group ltd
06.2013 - 08.2015
- Achieved enhanced customer satisfaction for RSSB through targeted survey initiatives and actionable insights.
- Boosted client engagement for DELAGUA by executing comprehensive satisfaction surveys and analyzing feedback.
- Advanced neonatal nutrition insights with WORLD VISION through specialized survey execution and data analysis.
- Empowered youth for WOMEN FOR WOMEN by conducting impact-driven surveys that informed program development.
- Increased public awareness on East African communities via MINEAC survey efforts and strategic outreach.
- Streamlined media data entry and analysis during IPSOS survey projects for improved operational efficiency.
- Identified top-performing mid-sized companies for RGB through strategic survey processes and market analysis.
- Collaborated with cross-functional teams to ensure alignment on survey objectives and execution strategies.
Education
Bachelors of Science - Information Technology
Jomo Kenyatta University of agriculture and technology
06.2018
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
Certification
- CCNA CERTIFICATE
- CCNA SECURITY CERTIFICATE
- CCNP CERTIFICATE
Trainings
- I have had the chance and benefited from various trainings offered by DHL express both in class and online (MYTW) and other trainings offered by Rwanda Red Cross as per below.
- Sales relationship
- Sales reinforcement
- Negotiation skills
- CIS Induction
- Dangerous goods awareness
- Compliance awareness
- Anti-Corruption
- Quality awareness
- Security awareness
- Fire Safety (Certificate N 0971/06/2021 FS) and First Aid (Certificate N 0943/06/2021 FA)
Timeline
Project Manager
Niebex Software
10.2022 - 05.2025
Retail Executive
DHL Express Rwanda ltd
09.2015 - 09.2022
Research assistant
Real group ltd
06.2013 - 08.2015
Bachelors of Science - Information Technology
Jomo Kenyatta University of agriculture and technology