Summary
Overview
Work History
Education
Skills
Certification
Attributes
Othercertificatesattained
Responsibilitiesheld
Keyskillsandattributes
Conclusion
Homevillage
Personal Information
Languages
References
Timeline
JEAN KARUNGI KALISA

JEAN KARUNGI KALISA

Administrator and operations
KAMPALA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrator / Operations Officer

Bake Enterprises Ltd
Kampala, Kampala District
01.2016 - Current
  • Conducting designated financial transactions like withdrawing and depositing
  • Monitoring and managing inventories
  • Customer care
  • Front desk work when needed and managed approximately 150 incoming calls
  • Making financial reports
  • Invoicing and payment tracking
  • Procurement of value for money goods
  • Reconciliation of bank statements to minimize fraud and fake withdraws
  • Conducting evaluations in paid out moneys in relations to goods purchased.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
  • Developed comprehensive filing system that significantly improved document retrieval times.
  • Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
  • Managed scheduling for executive staff to ensure optimal time management and productivity.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed performance metrics, identifying areas for improvement and implementing necessary changes.
  • Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.

Technical Assistant

Ministry of Water and Environment
Kyenjojo
2 2021 - 12.2021
  • Identify likely drama groups to implement the WASH drama script
  • Identify the suitable locations within Katooke and Budibugyo towns
  • Pin up posters at the identified suitable locations
  • Invite and engage the community members
  • Obtaining feedback from the target audience
  • Carry out mobilization and sensitization of the target audience through local and opinion leaders
  • Ensuring the dams are well supplied with water for irrigation
  • Identification and formation of small scale farmers financial institutions like SACCOs
  • Training approximately 80 farmers on application of fertilization in the farms
  • Protecting the farms from intruders during harvesting.
  • Provided technical guidance and support to team members.
  • Lead training sessions for team members on various topics related to technology use within the workplace environment, fostering an atmosphere of continued learning amongst staff.
  • Assisted in development of training materials, enhancing employee technical skills.
  • Improved project outcomes, assisting with technical aspects of project management.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Proofread and edited documents for accuracy and grammar.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Consultant

Ministry of Water and Environment
Mbale, Mbale District
03.2017 - 09.2018
  • Mobilization of the communities to participate in the forums organized to inform them of required activities
  • Carrying out Situation Analysis including environmental, economic and household assessment
  • Conducting training programs of District and community leaders approximately 20 of them and the community on utilization of water for animals and irrigation of crops
  • Compilation of reports
  • Measuring the suitability of the soil, water and weather
  • Allocation of sizable farming areas to the farmers
  • Identification of the right seeds for farmers to grow
  • Connecting farmers plots with water and irrigation channels
  • Providing storage facilities for farmers produce
  • Identification of markets for selling the yields
  • Providing affordable transport to farmers.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
  • Coordinated with external partners and vendors to deliver comprehensive solutions that meet clients' diverse needs.
  • Streamlined communication processes for clients, enabling more effective collaboration and decision-making.
  • Improved organizational efficiency, overhauling outdated operational procedures with innovative, tech-driven solutions.

Consultant

Ministry of Water and Environment
Uganda, Iganga District
05.2016 - 02.2017

Conducting mobilization programs of the District leaders and the community in the eastern Uganda and Karamoja region

  • Distributing invitation letters and educating the leaders on the importance of the project and the forthcoming meeting
  • Management of reception and registration of approximately 120 invited guests
  • Distribution of photocopied materials
  • Distribution of allowances to participants and drivers
  • Allocation of rooms etc.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Established best practices for project management within client organizations, leading to more predictable and successful outcomes.
  • Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.

Education

Master of Business Administration And Management - Management

Uganda Christian University, Uganda
08.2024 - 03.2019

Master of Business Administration

Post Graduate Certificate in M & E - Project Monitoring And Evaluation

Makerere University, Uganda
07.2016 - 07.2016

Post Graduate Certificate in Monitoring and Evaluation

Post Graduate Certificate in PPM - Project Planning & Management

Makerere University, Uganda
06.2016 - 06.2016

Post Graduate Certificate in Project Monitoring and Evaluation

Bachelor of Business Administration & Management - Procurement

Uganda Martyrs University- Nkozi, Uganda
08.2015 - 11.2015

Bachelors of Business Administration and Management Degree

UACE - Arts

Taibah High School, Uganda
03.2010 - 11.2011

U.A.C.E

UCE -

Makerere College School, Uganda
03.2006 - 10.2009

U.C.E

High School Diploma -

Makerere College School, Uganda

U.C.E

Skills

Office Administration

Certification

I, the undersigned, certify that to the best of my knowledge and belief, this C.V correctly describes myself, my qualifications, and my experience, and I am available to undertake any job in case of an award. Jean Kalisa Karungi Signature……. Date………….

Attributes

I am a hardworking, reliable and enthusiastic lady with some experience. Once given certain duties, I am able to execute them with and without supervision and also able to work as part of a team. I am flexible, approachable, social and adaptable to the working environment. I am keen to develop my career and also raise new challenge. I can stand stress at work and I am able to meet deadlines and try to maintain a high level of integrity. My skills, qualities and knowledge are my strengths. I am a good role model by setting a good example for others to follow and being positive about the company brand whenever interacting with clients.

Othercertificatesattained

  • Kulika Uganda, 2014, Training in Logistics
  • Geosco Construction Company, 2013, Training as procurement officer
  • Bake Enterprises Ltd, 2012, Training as front desk/ Customer care officer
  • Bake Enterprises Ltd, 2014, Short course on company adherence and Development

Responsibilitiesheld

Throughout my education life, I was privileged to have the following responsibilities: Member of Banyoro-Batoro association Uganda Martyrs University

Keyskillsandattributes

  • Patience
  • Hardworking
  • Communication skills
  • Interpersonal skills with the ability to work and relate with all types of people from different cultures and backgrounds
  • Work ethics
  • Computer skills in Microsoft office skills

Conclusion

The job position requires a person with the experience and qualifications to adequately and timely provide support to the organization. I believe I have a combination of the required academic qualifications to deliver good results as required.

Homevillage

Kinogozi- Hoima District

Personal Information

  • Date of Birth: 01/27/1994
  • Gender: Female
  • Nationality: Ugandan
  • Marital Status: Single

Languages

English
Runyoro
Luganda
Rutoro

References

  • Mr. Ocailap Patrick, Deputy Secretary to the Treasury, Ministry of Finance, Planning and Economic Development, KAMPALA, 0752 700004
  • Mr. Godfrey Sempungu, Associate Dean, Faculty of Business Administration and Management, Uganda Christian University, 0755 942603
  • Mr. Baguma Roy, Director Execution and Transactions, Uganda Energy Credit Capitalisation Company, Amber House, 3th Floor, KAMPALA, 0772 469229
  • Mr. Birungi Edward Atwooki, Managing Director, M/S Bake Enterprises Ltd, Clement Hill Rd, Plot 27 1st Floor Room 18, KAMPALA, 0772 623437

Timeline

Uganda Christian University - Master of Business Administration And Management, Management
08.2024 - 03.2019
Consultant - Ministry of Water and Environment
03.2017 - 09.2018
Makerere University - Post Graduate Certificate in M & E, Project Monitoring And Evaluation
07.2016 - 07.2016
Makerere University - Post Graduate Certificate in PPM, Project Planning & Management
06.2016 - 06.2016
Consultant - Ministry of Water and Environment
05.2016 - 02.2017
Administrator / Operations Officer - Bake Enterprises Ltd
01.2016 - Current
Uganda Martyrs University- Nkozi - Bachelor of Business Administration & Management, Procurement
08.2015 - 11.2015
Taibah High School - UACE, Arts
03.2010 - 11.2011
Makerere College School - UCE,
03.2006 - 10.2009
Technical Assistant - Ministry of Water and Environment
2 2021 - 12.2021
Makerere College School - High School Diploma,
JEAN KARUNGI KALISAAdministrator and operations