JEMIMAH NAKASANJE
Kampala,ZONE 4
Summary
Dynamic human resource professional with a proven track record in enhancing staff productivity through effective performance management and strategic HR initiatives. Expertise in talent acquisition, employee relations, and compliance with labor laws has led to successful process improvements and optimized employee benefits. Known for fostering positive workplace environments that drive engagement and operational efficiency, contributing to a collaborative culture. Committed to leveraging skills to further enhance organizational performance.
Overview
14
14
years of professional experience
Work History
Senior Human Resources Officer
NATIONAL WATER AND SEWERAGE CORPORATION
Kampala, Kampala
09.2018 - Current
- Facilitated reviews that prompted effective performance measures, thus leading to improved staff productivity.
- Collaborated with IT to roll out an online leave management system that enabled staff apply for leave remotely and all the necessary approvals to be done online in real time.
- Supported and implemented the rollout of appraisal database system that enabled capture of staff performance and provided real time performance feedback for a given period.
- Created process improvements, policies, procedures and knowledge management to resolve employee discrepancies.
- Facilitated staff advancement to key positions of Branch Managers, Senior Commercial Officers, Engineers, and other positions globally through a thorough mentoring program.
- Optimized access to staff medical services by collaborating with IT Department on digitalizing the request and approval processes.
- Achieved operational fluency by collaborating with department heads to evaluate staffing gaps, resulting in effective vacancy fills, thereby boosting area billing to ugx.250m by 2020.
- Fast-tracked staff access to their retirement benefits through coordinated employee benefits programs.
Human Resource Officer
National Water and Sewerage Corporation
Kampala
01.2014 - 08.2018
- Optimized strategies for handling leave and absences contribute to a better work environment by 10%.
- Facilitated open communication between employees and leadership during town hall discussions to clarify organizational objectives and resolve any upcoming issues.
- Managed confidential personnel records, ensuring data protection compliance, and secure information handling.
- Provided support to employees with various HR-related issues, and liaised with heads of department to find resolutions.
- Provided administrative support on employee contract package benefits, including gratuity, health insurance, workers' compensation, and leave allowance.
Administrative Officer
International Medical Group
Kampala
07.2011 - 05.2012
- Handled daily office activities, including data entry, database auditing, and maintaining smooth operations.
- Answered calls and emails efficiently, recording accurate messages, and swiftly following up on inquiries.
- Monitored office supplies inventory, placing orders as necessary to avoid disruptions.
- Maintained manual and electronic filing and information systems, ensuring readily available and accurate data.
- Supported the HR department in processing payroll records, correcting inconsistencies in timekeeping to avoid delays in employee payments.
- Assisted in the organization of corporate events, contributing to successful execution and positive outcomes.
- I booked accommodation and made travel arrangements for senior staff members, securing the best deals within desired dates and timeframes.
Education
Master of Arts - Human Resources Management
Makerere University
Uganda 05-2022
Bachelor of Arts - Human Resources Management
Makerere University
Uganda01-2011
Skills
- Performance management
- HR software
- Employee relations
- Recruitment strategies
- Conflict resolution
- Team collaboration
- Benefits administration
- Regulatory compliance
- Communication skills
- Process improvement
- Exit interviews
- Employee Discipline Procedures
- Employment record verification
- Employee engagement strategies
- Interpersonal skills
- Verbal and written communication
- Staff management
- Labor laws compliance
- Document management
Affiliations
- Meeting new people
- Adventuring
- Organizing and engaging in social events
- Travelling
- Reading
Timeline
Senior Human Resources Officer
NATIONAL WATER AND SEWERAGE CORPORATION
09.2018 - Current
Human Resource Officer
National Water and Sewerage Corporation
01.2014 - 08.2018
Administrative Officer
International Medical Group
07.2011 - 05.2012
Master of Arts - Human Resources Management
Makerere University
Bachelor of Arts - Human Resources Management
Makerere University