Jeniffer Brenda Otti Corbit
Customer & Business Development Manager
42, Low Street, Lisburn,Northern Ireland
Summary
Dedicated Customer Service professional with history of meeting company goals utilizing consistent and organized practices. Highly experienced in senior roles within multi cultural environments, absolutely used to working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
CEO Copper Chateau Enterpises
Board of Directors
Kampala
07.2015 - 07.2022
- Worked with customers to understand needs and provide excellent service.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Delivered services to customer locations within specific timeframes.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Collaborated with team members to achieve target results.
International Womens' Association
International Womens' Association, (Charity)
Board Member
04.2011 - 08.2015
- Organized charitable donations from multinationals and High net Worth Individuals
- Organized Charity Events
- Organized and supervised visits to Hospices, Prisons, Orphanages and other potential donation recipients
- Managed large donation sums and Bank/Doner relations
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed team communications and information for meetings.
- Conducted research, gathered information from multiple sources and presented results.
Customer Exec. Rising to Marketing Manager
Crane Bank now known as DFCU Bank
Kampala
03.2007 - 08.2009
- Worked with High Net Worth Individuals and Multinational customers to understand needs and provide excellent service.
- Prepared variety of different written communications, reports and documents.
- Increased customer satisfaction by resolving issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Collaborated with team members to achieve target results.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
Customer Representative Rising to Operations Manag
Audley Leisure Ltd
Kampala
01.2003 - 12.2006
- Prepared variety of different written communications, reports and documents.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Improved operations through consistent hard work and dedication.
Education
Bachelor of Science - Business Administration
Arden University (On Line)
UK 07.2020 - 01.2024
Associate of Applied Science - IT, (Computer Education)
Manipal University, (APTECH)
India And Uganda 03.2004 - 09.2007
4 X A Level Passes, 3 At Principal Pass Standard
Aga Khan High School
Kampala 09.1996 - 06.1998
8 X O Levels
St. Peters Secondary School
Nsambya, Kampala 09.1991 - 11.1995
Skills
Interpersonal Communication
undefinedAccomplishments
Started the Copper Chateau Business which focused on the Agriculture sector, (Brooder Chickens). Took it from nothing to a thriving chicken production facility of 40,000 birds. Diversified into Real Estate by acquiring a 34 unit Entry level Housing Estate and managing this from being loss making to profit making.
Was highly successful as a volunteer Charity Director for the International Women's Association, (I was unable to work due to permit conditions in Zambia). we donated many thousands of US$ to approved donors
My customer service and interaction skills saw me promoted both at Audley and Crane Bank where I managed top level customer relations.
I am a happily married business lady with permission to work and live in the UK having relocated with my family to Lisburn in August primarily because our daughter was accepted at Wallace High School. My Husband is finalizing his CEO contract at Sanlam Insurance in Uganda before relocation to Lisburn to join us.
Additional Information
I am seeking a mid level Customer oriented role where I can add value to the organization hiring me and enjoy the interaction with staff and customers.
Timeline
Bachelor of Science - Business Administration
Arden University (On Line)
07.2020 - 01.2024
CEO Copper Chateau Enterpises
Board of Directors
07.2015 - 07.2022
International Womens' Association
International Womens' Association, (Charity)
04.2011 - 08.2015
Customer Exec. Rising to Marketing Manager
Crane Bank now known as DFCU Bank
03.2007 - 08.2009
Associate of Applied Science - IT, (Computer Education)
Manipal University, (APTECH)
03.2004 - 09.2007
Customer Representative Rising to Operations Manag
Audley Leisure Ltd
01.2003 - 12.2006
4 X A Level Passes, 3 At Principal Pass Standard
Aga Khan High School
09.1996 - 06.1998
8 X O Levels
St. Peters Secondary School
09.1991 - 11.1995
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