Joan Nanteza
Kampala
Summary
Operations and regulatory coordination professional with over 10 years of experience in compliance-focused roles. Expertise in URA verification, tax compliance, customs documentation, and oil & gas sector regulations. Demonstrated success in managing multi-agency stakeholder coordination, tracking compliance milestones, and ensuring audit-ready operations. Recognized for integrity and attention to detail in liaising with government institutions and corporate clients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Teltec Investments Limited
Kampala
04.2016 - Current
- Coordinated URA verification processes for oil and gas clients, ensuring compliance with customs and regulatory standards.
- Prepared and submitted verification documentation, including invoices and compliance certificates, in accordance with URA requirements.
- Served as primary liaison among URA officers, clearing agents, and technical teams to resolve documentation queries.
- Tracked verification timelines and milestones, maintaining audit-ready records for timely regulatory clearance.
- Supported discussions on customs valuation, providing accurate HS codes and necessary documentation.
- Organized site inspections, audits, and follow-ups to ensure alignment with petroleum sector regulations.
- Maintained structured registers and audit trails to facilitate internal reviews and regulatory inspections.
- Enhanced verification follow-up efficiency, resulting in reduced compliance delays for clients.
Direct Sales Agent
Stanbic Bank Uganda Limited
Kampala
04.2014 - 03.2016
- Executed customer due diligence and KYC verification to uphold banking regulations.
- Facilitated onboarding of retail customers, ensuring accurate documentation compliance.
- Instructed clients on banking products while adhering to ethical sales practices.
- Managed customer records to support precise internal reporting requirements.
Education
Bachelor of Science - Economics And Statistics
Makerere University
Kampala, Uganda01-2014
Skills
- Regulatory compliance and verification
- Customs documentation and import support
- Domestic tax compliance
- Oil and gas equipment inspections
- Stakeholder coordination
- Audit readiness and documentation
- Risk awareness and reporting
- Process monitoring and compliance tracking
Languages
English
Proficient (C2)
C2
French
Elementary (A2)
A2
Certification
Project Management Certification (In Progress)
Timeline
Operations Manager
Teltec Investments Limited
04.2016 - Current
Direct Sales Agent
Stanbic Bank Uganda Limited
04.2014 - 03.2016
Bachelor of Science - Economics And Statistics
Makerere University