Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JOEL STANLY

Kasaragod

Summary

Reliable and customer-focused individual with exceptional navigational skills and commitment to timely service. Possesses deep understanding of local routes and traffic patterns, alongside proficiency in GPS technology and mobile apps. Dedicated to ensuring accurate and prompt deliveries that enhance customer satisfaction.

Overview

1
1
year of professional experience

Work History

Food Delivery Driver

Rapido Delivery Service
01.2025 - 05.2025
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.

Bank Man Post

Federal Bank
05.2024 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Sales Associate

Madona's Input Production Unit
01.2024 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Arts - Sociology

Indira Gandhi National Open Univercity
Delhi
05-2026

Skills

  • Problem-solving
  • Customer service
  • Quick learner
  • Hardworking and responsible
  • Safe driving
  • Dedicated team player
  • Good driving record
  • Excellent communication
  • Time management
  • Photo Editing
  • Relationship building

Languages

English
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)

Timeline

Food Delivery Driver

Rapido Delivery Service
01.2025 - 05.2025

Bank Man Post

Federal Bank
05.2024 - 12.2024

Sales Associate

Madona's Input Production Unit
01.2024 - 05.2024

Bachelor of Arts - Sociology

Indira Gandhi National Open Univercity

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JOEL STANLY