Microsoft office suite
Joeline Freda Sewakiryanga
Program Coordinator
Kampala
Summary
Diligent individual with proven track record in managing and coordinating programs effectively. Successfully led multiple projects from inception to completion, ensuring alignment with organizational goals. Demonstrated expertise in team collaboration and problem-solving to drive results.
Overview
15
15
years of professional experience
1
1
Language
Work History
Program Coordinator- Health & Rehabilitation
Kyampisi Childcare Ministries
04.2015 - Current
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework such as medical camps
- Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
- Delivered detailed program reports to stakeholders, showcasing success and reach of initiatives.
- Supervised support staff from the Clinic and Rehabilitation Home and assist in ensuring efficient day-to-day office operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
Inside Business Partner
CEMM Group Ltd.
04.2013 - 03.2014
- Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
- Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
- Delivered insightful data-driven recommendations that informed key decision-making processes within the organization.
- Increased client satisfaction by streamlining business processes and implementing innovative solutions.
Office Manager
CEMM Group Ltd.
12.2012 - 04.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, managing petty cash, and ordering necessary items proactively to prevent stock shortages.
Intern- Library and Research
Parliament of Uganda
08.2011 - 10.2011
- Supported administrative and research functions within the Parliamentary Library.
- Participated in field research with the department of research to inform different parliamentary research committees.
- Assisted with records management and information organization of documented plenary sessions
- Gained experience in public service procedures and formal documentation.
Education
Master of Science - Public Health-Leadership
Uganda Christian University
Mukono 04.2001 -
Bachelor of Arts - International Relations And Diplomacy
Nkumba University
Entebbe 04.2001 -
Skills
Report preparation
Office administration
Proactive mindset
Staff evaluation
Team oversight
Adaptability
Effective communication
Time management
Adaptability and flexibility
Teamwork and collaboration
Attention to detail
Reliability
Teamwork
Software
Sales Force
Google Workspace
Timeline
Program Coordinator- Health & Rehabilitation
Kyampisi Childcare Ministries
04.2015 - Current
Inside Business Partner
CEMM Group Ltd.
04.2013 - 03.2014
Office Manager
CEMM Group Ltd.
12.2012 - 04.2013
Intern- Library and Research
Parliament of Uganda
08.2011 - 10.2011
Master of Science - Public Health-Leadership
Uganda Christian University
04.2001 -
Bachelor of Arts - International Relations And Diplomacy
Nkumba University
04.2001 -