Johnson Mwanje
Kampala
Summary
Dynamic IT Support Specialist with proven expertise in hardware and software maintenance at MAZ Exposure Ltd. Skilled in network configuration and preventive maintenance, ensuring optimal system performance. Adept at troubleshooting and providing remote support, fostering a reliable and secure computing environment. Committed to enhancing operational efficiency and user satisfaction.
Overview
11
11
years of professional experience
Work History
Lab Technician
Kyambogo University
Kampala
01.2019 - Current
Maintenance of software and hardware in the office, and to make sure that the network is on throughout the day.
Ensuring the safety of equipment in the lab.
Ensuring the reliability of the computer network in the lab.
Keep track of the daily computer inventory and software/hardware upgrades.
Provide IT support to staff.
IT Support Specialist
MAZ Exposure Ltd
Kampala
05.2014 - 11.2018
Maintenance of software and hardware in the labs, and to make sure that the network is on throughout the day.
Responsible for the software and hardware installations.
Keep track of the software and hardware upgrades of all the systems that are used.
Education
Bachelor of Information Technology And Computing - Computer And Information Sciences
Kyambogo University
Banda, Kampala12-2024
Diploma In Computer Engineering - Computer Science
Uganda Institute of Information & Com. Technology
Nakawa, Kampala02-2015
Skills
- Hardware and Software maintenance
- Network component installations
- Preventive Maintenance
- Computer assembly
- Network configuration
- Printers and peripherals installation
- Operating system expertise
- Remote support
- Computer troubleshooting
- System upgrades
- Network security
Languages
Luganda
First Language
English
Advanced (C1)
C1
Affiliations
- Watching Movies
- Visiting with friends
Accomplishments
- Obanda Peter
- Dean SoME
- 0772 524935
Timeline
Lab Technician
Kyambogo University
01.2019 - Current
IT Support Specialist
MAZ Exposure Ltd
05.2014 - 11.2018
Bachelor of Information Technology And Computing - Computer And Information Sciences
Kyambogo University
Diploma In Computer Engineering - Computer Science
Uganda Institute of Information & Com. Technology
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