Learning new skills, team building, reading, Travelling, Sports
Joseph Kabuye
Banker
Kampala
Summary
Highly self-motivated business leader with over 13 years banking experience with morethan 05 years at Middle Level Management, actively involved in building and achieving teams operational and business excellence, skilled problem solver with proven track record in driving innovation to thrive in fast-paced work environments, superior interpersonal and stakeholder management skills aimed at accomplishing and supporting the business and corporate strategies.
Overview
16
16
years of professional experience
22
22
years of post-secondary education
2
2
Languages
Work History
Regional Manager
Centenary Bank
08.2018 - Current
- Managed staff productivity(Loan disbursement and recovery) to reduce region NPR from 2.9% in January 2023 to 1.84% by December 2023
- Motivated regional staff to achieve ambitious business targets by recommending changes in the incentive structure and celebrating team accomplishments.
- Defined locations for deployment of Low cost Units (Big Agent Model) in 05 locations in Central and Southwestern regions.
- Participated in development and execution of business plans that resulted in improved market share and profitability within the region especially at Central A( Achieving morethan 80% of the KPIs year on year( Big 10) within the last 04 years.
- Expanded regional presence by researching potential markets, developing proposals and opening new branch locations in Gayaza and Kapeeka .
- Key Accomplishments for the year 2023 : Southwestern Region(12 Branches) No failed Audits for 2023, (All branches Audited-scored -Satisfactory Audits-“3”)
- Handled review of Credit and banking customer documentation to minimize paper as apart of bank ESG strategies
- Appointment to HR Policy review committee Participation in the RFP(Request for Proposal) Draft for Bank proposed new core banking system Retail division Representative on HRDC(Human Resource Disciplinary Committee).
- Represented Retail Division on Tender committee for proposed procurements and Contracts review in 2023
- Member of MOC(Management New outlets Committee) that steered opening of 02 new branches,04 branch relocations, installation of 11 Bulk note acceptors, expansion of 01 branch
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations resulting into reduced Wait and service times below 20minutes and 03minutes respectively
- Enhanced branch production rates by supporting evaluations, hiring, termination processes(HRDC) and coaching employees for better succession planning( coached 01 branch Manager and one Regional supervisor into the Role of Regional Manager
Branch Manager
DFCU Bank Limited
10.2016 - 08.2018
- Key Accomplishments: Won Race of Champions Campaign 2017(Liability/deposit mobilization)-Metro region Achieved Outstanding branch performance award 2017 Appointed in 2016 and Retained position in HIPOs Club (Bank's High performing Leaders Club) Achieved 111% performance rating(“B”) Achieved Acceptable Audit rating and Customer service Index Appointment to Kikuubo( Grade A) from Wilsonlane(Grade B branch) in 2018
Branch Operations Manager
DFCU Bank Limited
07.2013 - 10.2016
- Managed risk by monitoring cash holdings(Vault,ATMs and Tills against insurance limits) Ensured that ALL suspicious transactions are recorded and referred to branch manager or MLCO in accordance with Anti-money laundering policies in place Supervised & monitored reconciliation of all suspense accounts under branch operations to minimize Frauds and long outstanding entries Assessed employee performance and developed improvement plans in lines with identified Risk and Audit assessment lapses
- Custodian of all branch Assets/files and accounts and employees
- Performed monthly compliance checks through the KCSA( Key controls self Assessment)
- Increased client and supplier satisfaction by solving complex issues with efficient resolutions
- Implemented new organizational strategies to strengthen staff performance like morning Hurdles supported HR department in Training of New staff Branch staff prior to deployment Complied with internal policies and external regulatory guidelines and requirements-No failed Risk and Audit Assessments.
Account Services Officer
DFCU Bank Limited
02.2012 - 06.2013
- Reconciled GL accounts on time and followed up on outstanding items
- Ensured that all documentation and transactions are in line with local and regulatory anti-money laundering and KYC requirements Custodianship of cash asset and holder of keys to strong room Performed with Branch Operations Manager / BOO, dual control function of vault Verified of data / vouchers daily including reconciliation and balancing of ATMs Ensured that all documentation and transactions are in line with local and regulatory anti-money laundering and KYC requirements
- Closely monitored tellers' counter cash limits and to ensure that they are not violated
- Monitored branch's daily cash requirements and lodged excess cash to cash centre or withdrew from cash centre in case branch is in need.
Banking Officer
DFCU Bank Limited
11.2010 - 02.2012
- Executed various customer instructions relating to cash withdrawals, deposits, money gram, utility payments and any other customer instructions while reporting suspicious transactions and lead generation for credit and deposit business growth.
Accountant
Hertz Rent A Car Franchise
01.2009 - 11.2010
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions
- Reconciled accounts and reviewed expense data
- Evaluated and improved financial records to make important business decisions like leasing Vs Buying motorvehicles
- Collected and reported monthly expense variances and explanations
- Tracked funds, prepared deposits( Cash/Cheques) and reconciled accounts
- Prepared working papers, reports and supporting documentation for audit findings.
Operations Officer
Barclays Bank Uganda Limited
12.2007 - 01.2009
- TakeOn General Ledger accounts reconciliations, including Real Time Gross Settlements (RTGS), Electronic Funds Transfers (EFTs), and cheques (Inward, In-house and Outward cheques) after acquisition of Nile Bank Limited-This was Satisfactorily done until end of acquisition process in January 2009.
Education
Master of Science - Business Management
Edinburgh Napier University-UK Scotland
United Kingdom 02.2021 - Current
PG Diploma - Business Analytics
Eaton Business School (UAE)
01.2020 - 05.2021
CPA(U) - Accounting And Business Management
Institute of Certified Public Accountants
02.2010 - 05.2019
CPB - Banking And Finance
Uganda Institute Of Banking And Fin. Services
03.2013 - 05.2014
Bachelor of Commerce - Accounting And Business Management
Makerere University
11.2004 - 05.2007
Uganda Advanced Certificate of Education - Advanced Secondary Education
St Charles Lwanga Secondary School
01.2002 - 05.2003
Uganda Certificate of Education - Ordinary Level Education
Mubende Hall
01.1998 - 05.2001
Skills
Strong banking and Credit operations skills
Strategic Planning
Performance Management
Interpersonal Communication
Decision-Making
Data Analytics
Leadership skills
Affiliations
- ICPAU-Institute of Certified Public Accountants of Uganda
- UIBFS-Uganda Institute of Banking and Financial services
Interests
Timeline
Master of Science - Business Management
Edinburgh Napier University-UK Scotland
02.2021 - Current
PG Diploma - Business Analytics
Eaton Business School (UAE)
01.2020 - 05.2021
Regional Manager
Centenary Bank
08.2018 - Current
Branch Manager
DFCU Bank Limited
10.2016 - 08.2018
Branch Operations Manager
DFCU Bank Limited
07.2013 - 10.2016
CPB - Banking And Finance
Uganda Institute Of Banking And Fin. Services
03.2013 - 05.2014
Account Services Officer
DFCU Bank Limited
02.2012 - 06.2013
Banking Officer
DFCU Bank Limited
11.2010 - 02.2012
CPA(U) - Accounting And Business Management
Institute of Certified Public Accountants
02.2010 - 05.2019
Accountant
Hertz Rent A Car Franchise
01.2009 - 11.2010
Operations Officer
Barclays Bank Uganda Limited
12.2007 - 01.2009
Bachelor of Commerce - Accounting And Business Management
Makerere University
11.2004 - 05.2007
Uganda Advanced Certificate of Education - Advanced Secondary Education
St Charles Lwanga Secondary School
01.2002 - 05.2003
Uganda Certificate of Education - Ordinary Level Education
Mubende Hall
01.1998 - 05.2001