Running, Yoga, Acting/Drama,
Josephine Eljohn
Finance
Juba
Summary
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Overview
6
6
years of professional experience
Work History
Bank Teller
Equity Bank
09.2021 - 03.2023
- Processed applications for new accounts.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Counted and packaged currency and coins.
- Counted, verified and handled bank deposits and armored car transactions.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Handled various accounting transactions.
- Trained new hires on customer service policies and procedures.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
Finance Assistant
CUAM
01.2018 - 02.2020
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Developed efficient systems for tracking expenses, resulting in more accurate budgeting and forecasting.
Finance Intern
Ministry Of Finance
01.2017 - 12.2017
- Created financial models for forecasting purposes, enabling better resource allocation and planning.
- Identified potential cost savings through focused financial analysis.
- Tracked budget forecasts and monitored budget performance.
- Managed sensitive information responsibly, maintaining strict confidentiality standards.
- Contributed to audit preparations by organizing financial records and addressing discrepancies promptly.
- Analyzed financial data and presented meaningful insights to senior management.
- Assisted in budget management for improved cost control and increased profitability.
- Evaluated financial performance of clients and identified potential areas of improvement.
- Drafted reports on stock and bond health for periodic client communications.
Education
Bachelor of Arts - Economics
Catholic University of East Africa-South Sudan
Juba, South Sudan 04.2001 -
High School Diploma -
Cambridge International College
Juba, South Sudan 04.2001 -
High School Diploma -
Juba Commercial Secondary School
Juba, South Sudan 04.2001 -
Skills
Fee Calculations
Interests
watching bank documentary news
Financial professionals should always educate themselves and learn from others.
Although many people choose to go to a seminar or read a book it may be easier to just watch a film.
Hollywood films don't always present an accurate picture of reality - so take what you see with a grain of salt.
Financial documentaries help give aspiring and current professionals perspective and a better understanding of finances and the economy.
Timeline
Bank Teller
Equity Bank
09.2021 - 03.2023
Finance Assistant
CUAM
01.2018 - 02.2020
Finance Intern
Ministry Of Finance
01.2017 - 12.2017
Bachelor of Arts - Economics
Catholic University of East Africa-South Sudan
04.2001 -
High School Diploma -
Cambridge International College
04.2001 -
High School Diploma -
Juba Commercial Secondary School
04.2001 -
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