Excel
Josephine Nakawuka
Data Analyst
Kampala
Summary
Highly knowledgeable and motivated individual with excellent data analytics, data training, strategy, teamwork, and critical thinking skills. Ten years of work experience in various technical working environments. A detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. The individual is therefore motivated and excited about the opportunity to grow with the organization and make a significant contribution as it offers genuine opportunities for progression.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Data Quality Analyst
Sistema.Bio
Kampala, Kampala District
10.2022 - Current
- Conducted data quality audits on new and existing data to identify any issues with accuracy, completeness, and consistency of data within the organization’s databases through quality status reports, utilizing Excel, Power query, Power BI, Salesforce
- Developed data quality models to identify issues with the data and recommending solutions to improve the data quality.
- Improved data quality by implementing rigorous validation processes and automated checks.
- Enhanced data accuracy through meticulous review and cleaning of large datasets.
- User Interface Testing of functionality of data collection materials to ensure jobs do not have errors when handed over to the End Users
- Performance Control through on-time monthly analysis and building dashboards with Salesforce to help show correlation among variables
- Client Journey Audit through monthly random satisfaction calls (approximately 150 calls in the selected month) and analysis with Power BI to present results
- Data Training, documentation and reporting across Africa on data quality, crucial KPIs, TAT
- Developed comprehensive documentation on data quality procedures, enabling standardized practices across the organization.
- Created data models to support decision-making processes.
- Provided technical support for troubleshooting analytics and reporting issues.
- Utilized data visualization techniques to present and explain complex data sets.
- Created dashboards to monitor and track key performance indicators.
- Created custom dashboards for real-time monitoring of key performance indicators related to data quality management efforts.
- Validation and improvement of data collection tools, User Acceptance Testing with Taro Works and mass upload using Salesforce
- Determined root cause of data quality errors and recommended long-term solutions.
- Provided training to team members on best practices for maintaining optimal levels of data accuracy and consistency.
- Collaborated with cross-functional teams to identify data discrepancies and develop solutions for improvement.
- Implemented robust monitoring systems to track data quality metrics, facilitating continuous improvement initiatives.
- Conducted thorough root cause analyses for recurring data issues, leading to targeted improvements in processes and systems.
- Evaluated large datasets for quality and accuracy.
Program Manager
ThinkIT Limited
Kampala, Kampala District
09.2018 - 09.2022
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed and maintained logistics workflows, procedures and reports.
- Built teams of about 10 people to address project goals and objectives for multiple projects.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Participated in pilot tests and revised programs based on feedback and results.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Identified program obstacles and communicated possible impacts to team.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Data Analyst
Uganda Bureau of Statistics (UBOS)
Kampala, Kampala District
08.2015 - 08.2018
- Gathered and analyzed information from various sources and interpreted patterns and trends of an analytical nature
- Used statistical methods to analyze data of more than 20,000 records a day and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Collaborated with IT to ensure data security measures were in place, safeguarding sensitive information.
- Performed root cause analysis on internal and external data processing, providing answers to specific business questions as well as identifying opportunities for improvement
- Continually discovered new opportunities and techniques for data acquisition while developing reporting automation, reminders and data-based event triggers
- Continuous research and employment of smarter and more efficient ways to carry out data ingestions, aggregation and analytic visualization
- Implemented data analysis of large data using STATA, Power BI, etc which promoted uniformity and accuracy of data
- Optimized data collection methods to enhance quality and volume of data captured for analysis.
- Supervised data entry operators and confirmed accuracy and completeness of data by re-performing procedures before entering data in the system which prevented inconsistencies thus captured the correct information
- Organized files, collecting and managing data, entering data in to different computer databases and maintained effective record keeping, availability of soft copy data used for national statistics, and back-up of crucial country data giving assurance of readily available information
- Generated reports on the data entered which facilitated relevant information on knowledge for top management on the entire process and amount of work done
Systems Administrator
Adroit Consult International
Kampala, Kampala District
06.2014 - 07.2015
- Performed software installations and upgrades to UNIX or Windows operating systems of approximately 30 computers in the workplace.
- Development, governance and management of research functions and ICT services across the Organization
- Ensured optimal server uptime, monitoring system health and performing routine maintenance.
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Integrated and updated software products to boost system compatibility.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Identifying and analyzing potential projects, guiding the team in proposal, Expression of Interest, and report preparation and development through interpretation of policies, regulations and guidelines
- Facilitated development of end user support procedures as well as effectively and efficiently deploying IT Service Management.
- Proposed, defined, and advised on the organization’s IT policies which ensured data security and protection of important data.
- Maintained lCT systems and provide technical software, hardware and network problem resolution to computer users in line with defined systems procedures and the organization’s lCT Policy.
- Worked closely with end users to analyze IT System related requirements which supported establishing of IT security through detecting potential risks in hardware, software, and networks, to ensure maximum prevention of attacks and viruses.
Education
Master of Science - Information Systems
Makerere University
Kampala, Uganda 08.2017 - 11.2020
Bachelor of Science - Computer Science
Makerere University
Kampala, Uganda 08.2012 - 06.2015
Skills
Data auditing
Data reporting
Test management tools
Data documentation
Data analysis
Data modeling
Data profiling
Data testing
Data quality tools
Data and analytics
Decision-making
Team collaboration
Software
Power Query
Salesforce
Power BI
LucidChart
Additional Information
Ms. Peris Njuki
Visualization Analyst
Sistema.Bio
+254(0)701372819
peris@sistema.bio
Mr. David Mwesigwa Lwangwa
Project Manager
ThinkIT Limited
+256(0)788665959
dlmwesigwa@gmail.com
Mr. Johnstone Galande
Statistician
Uganda Bureau of Statistics
Tel: +256(0)782789787
Timeline
Data Quality Analyst
Sistema.Bio
10.2022 - Current
Program Manager
ThinkIT Limited
09.2018 - 09.2022
Master of Science - Information Systems
Makerere University
08.2017 - 11.2020
Data Analyst
Uganda Bureau of Statistics (UBOS)
08.2015 - 08.2018
Systems Administrator
Adroit Consult International
06.2014 - 07.2015
Bachelor of Science - Computer Science
Makerere University
08.2012 - 06.2015
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