JOVIA NAYEBARE
Kampala,102
Summary
Experienced Human Resource Specialists seeking career growth opportunities where my academic qualification experience and personal competence will make a great contribution to the achievement of the Organization's goals and objectives.
Overview
7
7
years of professional experience
Work History
HR Executive
PINNACLE SECURITY LTD
05.2024 - Current
- Roll call and Payroll filling
- Field visit and inspections
- Filling and documenting Employee documents
- Employee data entry
- Working on and following up with Employee accommodations
- Attending to interviews
- Attending to Employee UDC cases
Sales and Marketing assistant
International University of East Africa
01.2019 - 01.2024
- Supervise and oversee the call center activities leading improved client satisfaction to 85% and achieved sales growth of 40% year on year
- Analyze available data and prepare reports to support data driven decision making by the management team
- Design and implement marketing strategies to improve IUEA brand visibility
- Identify key opportunities for developing innovation for IUEA
- Carry out field research to collect data to support marketing and carry out field activations initiatives to create awareness of IUEA products and services
- Sell and cross-sell to potential customers and student enrollment has gone up by an average of 25% year on year
- Manage the onboarding of students and ensure its completed within the first week of reporting and this has improved student ratings of the university to over 90%
- Provide general administrative support to the marketing area, including maintaining, reviewing, and developing office systems and records
- Maintaining sales and marketing database and reports as instructed by sales and marketing manager
HR Intern
UNRA
01.2018 - 12.2018
- Supported the project team in development of reports using the Oracle Enterprise Resource Planning tool that reduced reporting turnaround times by over 50%
- Contributed to the preparation of performance evaluation reports by making recommendations of which initiatives to undertake to improve individual staff performance and by default organizational performance
- Supported the team that led the corporate strategy cascading to all individuals within the organization
- Participated in the periodic review and monitor the implementation of the Authority's Strategic Plan
- Prepared quarterly work plans and budget projections, analysis, and periodical budget performance reports
- Participate in the collection of data utilized to track the performance of all directorates; maintain a trend analysis of their performance and flagging performance variations that are outside the ordinary trends
- Recommend key performance indicators to better track their impact on organizational performance whilst developing strategies to improve performance
- Supported coordination of training of 30 super-users on HR management best practices
Education
MBA -
International University of East Africa
02.2025
Bachelor's degree - human resource management
International University of East Africa
01.2019
Advanced certificate of education (U.A.C.E) -
Wakiso Muslim Uganda
01.2015
Uganda Certificate of Education (U.C.E) -
Kawanda Secondary School
01.2013
Skills
- Analytical skills
- Quick learner
- Customer Care management
- Communication
- Negotiation skills
- Team player
- Leadership skills
- Computer skills
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
References
- Antoniet Cooper, Administrator, IUEA, +256755070155
- Margaret Nabukenya, +256703812238
- Hamis Adams, +256787270214
Hobbies and Interests
- Reaching Out to the less advantaged
- Spending my free time around children
- Learning more skills
Training
- 05/2018, International University of East Africa, Industrial Relations Management
- 08/2018, International University of East Africa, Certificate in Teaching and Training (CTT)
Languages
- English
- Runyakitara
- Luganda
- Kiswahili
Volunteer Experience
05/2018, UNHCR, Peer Education, Educating youth about health matters (Drug abuse, HIV/STDs, Early pregnancies)
Attributes And Awards
- Employee of the month-International university of East Africa (Marketing department)
- Deputy General secretary Guild office (IUEA)
Timeline
HR Executive
PINNACLE SECURITY LTD
05.2024 - Current
Sales and Marketing assistant
International University of East Africa
01.2019 - 01.2024
HR Intern
UNRA
01.2018 - 12.2018
MBA -
International University of East Africa
Bachelor's degree - human resource management
International University of East Africa
Advanced certificate of education (U.A.C.E) -
Wakiso Muslim Uganda
Uganda Certificate of Education (U.C.E) -
Kawanda Secondary School