Joy Amanda
Project Assistant
Kampala
Summary
Proactive and accomplished project and operation administrator with eight years of experience dedicated to facilitating organizational success. Skilled in decision-making and problem-solving, with a proven track record of optimizing project management efficiency. Committed to fostering collaborative relationships and cultivating innovative ideas, while ensuring unwavering loyalty and commitment to business operations.
Overview
5
5
years of professional experience
42
42
years of post-secondary education
3
3
Certifications
Work History
Operations Manager and Administrator
Greenwatch Limited
2 2024 - Current
- Assisted the Executive Director in ensuring alignment of Greenwatch’s organizational structures, internal policies, and staff recruitment with the organization's values and strategic objectives
- Oversaw the promotion of a resilient and inclusive organizational culture, and facilitated effective and responsive people performance management and staff wellness initiatives
- Managed the smooth and effective operation of Greenwatch’s day-to-day operations
- Focused on improving operational management systems, processes, and best practices
- Supported by the Executive Director, oversaw and ensured adequate technology integration and support for the organization
- Managed budgets and forecasts
- Provided assistance to the Executive Director in various administrative tasks
- Collaborated with the finance manager and the Executive Director in maintaining and implementing an effective risk management strategy
- Ensured compliance with legal and governance requirements
- Supported by the finance manager and the Executive Director, oversaw strategic financial management, sound financial practices, and grant administration
- Acted as a staff representative on the Board’s finance and audit committee.
Chapter Ambassdor
Future Females
08.2020 - Current
- Led a community of women entrepreneurs, growing the subscriber email list by 42%
- Organized over 30 engaging events, workshops, and seminars, contributing to professional development
- Fostered collaboration with local businesses and secured partnerships
- Provided mentorship and support to members, empowering them to achieve their goals
- Collaborated with global Chapter Leads to share best practices and enhance impact.
Project Administrator
Asigma Capital Advisiory Services
5 2022 - 5 2023
- Streamlined project tasks and established clear deadlines, enhancing project management efficiency
- Conducted regular check-ins with team members to optimize tasks and align with organizational goals
- Utilized an Internal Enterprise Resource Planning system for task preparation and tracking
- Coordinated resource ordering processes, achieving an 80% fulfillment rate
- Managed expenses meticulously, ensuring accurate financial tracking for the technical team
- Scheduled and facilitated meetings, fostering effective communication and accountability
- Coordinated quality controls, ensuring deliverables met requirements and deadlines were met.
Logistics Coordinator
Asigma Capital Advisiory Services
06.2023 - 01.2024
- Kept in regular contact with delivery drives to maintain updated on order statuses and promptly communicate to customers in case of any shipment delays
- Coordinated warehouse activities to ensure inbound and outbound lead times were accurate and managed efficiently
- Kept communications regular with internal and external customers, updating them on matters including timeframes and order status
- Used excellent and effective negotiation skills to obtain best prices with clients and suppliers to maintain a cost-effective distribution life-cycle
- Relayed supplier and distributor updates through regular partner contact, improving conveyance pathways
- Despatched transport personnel and vehicles to fulfill resupply requirements
- Formulated operational and administrative procedures to streamline processes
- Reordered and restocked at optimal times using data to record movement of goods
- Maintained required inventory levels at minimal cost
- Tracked inventory levels and optimised ordering strategies to meet availability needs whilst maintaining budget goals.
Customer Experience (CEX) and Operations Assistant
Kanzu Code Limited
08.2019 - 04.2022
- Coordinated domestic and international travel arrangements for staff members
- Tracked and documented expenses using QuickBooks, Google Drive, and Excel
- Established and maintained filing systems for compliance and recordkeeping
- Managed daily operational decisions for a co-working space with 25 bookable spaces
- Improved client onboarding processes, resulting in a revenue increase of $100,000
- Conducted onboarding training and enhanced client user experience, onboarding over 200 users.
Education
Leadership - Leadership
Harvest Institute
School Of Leadership 04.2001 - 04.2022
BBA - Accounting
Makerere University Business School
Kampala, Uganda 04.2001 - 04.2014
High School Diploma -
Trinity College, Nabbingo
Wakiso, Uganda 04.2001 - 04.2009
Skills
Problem-Solving
Teamwork
Attention to Detail
Leadership Potential
Analytical Skills
Operations Management
Customer Service
Inventory Management
Client Relationships
Administrative Support
Billing and Invoicing
Proficient AI technology
Certification
Project Management Certified
Timeline
Logistics Coordinator
Asigma Capital Advisiory Services
06.2023 - 01.2024
Chapter Ambassdor
Future Females
08.2020 - Current
Customer Experience (CEX) and Operations Assistant
Kanzu Code Limited
08.2019 - 04.2022
Leadership - Leadership
Harvest Institute
04.2001 - 04.2022
BBA - Accounting
Makerere University Business School
04.2001 - 04.2014
High School Diploma -
Trinity College, Nabbingo
04.2001 - 04.2009
Operations Manager and Administrator
Greenwatch Limited
2 2024 - Current
Project Administrator
Asigma Capital Advisiory Services
5 2022 - 5 2023
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