KAAYA BRIAN
Administrator
Kampala,Uganda
Summary
Personal Profile
I am a hardworking, motivated business graduate who has acquired extensive knowledge
in organizational management enlargement of the business scope and intensive
advertisement. If given an opportunity, I can excel highly in all fields.
Overview
6
6
years of professional experience
Work History
RECORDS OFFICER
Duckhill Microfinance Ltd
01.2018 - 01.2023
- Resolving any complaints/conflicts from customers or subordinates Extensive knowledge on department actions Arranging post and deliveries of document Booking and scheduling appointments for all business meetings
- Ensuring everything required for the running the office was available
- Following up on invoices for payments Creating and maintain company databases to ensure quick retrieval of information
- Developing record distribution and storage policies Auditing the information that is created and stored within the company
- Analyzing the companys’ information needs and developing procedures to ensure these requirements are met
- Potentially overseeing the transition of data from paper to electronic management systems
- Providing the necessary support to all departments to ensure accountability, transparency and regulatory requirements of the company are met
- In-charge of code collections from Payroll Consults Uganda (PCA Uganda) and ensure reconciliation procedures are followed
- In charge of PCA refunds for the clients in all company branches
- Ensuring that quotations and clearances are issued to clients who have requested for them in all the company branches
- Ensuring that all loan file documents are fully updated using the payments schedules
- Ensuring that all the Loan reservations are put back in the PCA system.
LOANS OFFICER
Duckhill Microfinance Ltd
01.2017 - 01.2018
- Duties and responsibilities
- Field and online marketing of the company loan products Ensuring loan appraisal is done correctly following the KYC’s as stipulated by the company
- Disbursement of the approved loans in the AWAMO systems of the company Ensuring that disbursed loans are recovered as per the agreements clients signed with the company
- This was done both manually and through the single code system Carryout snap checks with the cashier on a daily basis to ascertain the liquidity levels
- Writing of the monthly reports to show the progress of the business and also establish where assistance is required from the management
- Any other duty as assigned by my supervisor
- Benchmarking and provide the information to my supervisor on the business actions by the company competitors.
Education
Bachelor degree - Economics and Management
Uganda Christian University
2015
Advanced Certificate of Education - undefined
GoodHeart Secondary School
2010
Uganda Certificate of Education - undefined
GoodHeart Secondary School
2008
undefined
Muwangi Primary School
2004
Skills
- OVERALL SKILLS AND COMPETENCIES
- Super Customer care
- Planning and Organizational management skills
- Honest
- Good report writing and presentation/Business communication skills
- Repairing, organizing and storing information in paper and digital form
- Monitoring and evaluation skills
- Strong analytical skills
- Data management skills
- Interpersonal skills
- Innovation and creativity
- Results oriented
- Ability to solve customer complaints and follow up on every grievances rose by any
- Client
- Ability to handle pressure and also willingness to work with all members
- Computer/Internet use
- Outstanding Skill set
- Am very good at time keeping and time management a well organized
- Am very sociable and relate easily with people from all walks of life
- I have great communication skills, but in speech and written
- I am self-driven; I don’t wait to be directed to get work done
- I am excellent at using computer for work and online applications
- Language Proficiency
- Language Spoken Written
- English Good Excellent
- Luganda Good Excellent
- Lusoga Good Good
References
REFERENCES
Mrs Nadunga Evalyne
Branch Manager
Duckhill Microfinance Ltd
Tel: 0784400398
Email: enadunga@duckhillmicrofinance.com
Mr. Muwereza Arthur
Systems administrator
Duckhill Microfinance Ltd
Tel: 0785671788/0702255788
Email: muwereza@gmail.com
Mr. Wabusa Benard
Regional Manager
ACET Uganda, Mbale region
Tel: 0784081649
Email: ben.wabusa88@gmail.com
Mrs. Ceaser Ojatum
Managing Director
Nabweya Charity Foundation
Tel: 0772963745
Email: cojatum1976@gmail.com
Interests
Hobbies
, Reading news papers
Making new friends
Developing new ideas (invention and innovation)
Finding solutions to challenges
Timeline
RECORDS OFFICER
Duckhill Microfinance Ltd
01.2018 - 01.2023
LOANS OFFICER
Duckhill Microfinance Ltd
01.2017 - 01.2018
Bachelor degree - Economics and Management
Uganda Christian University
Advanced Certificate of Education - undefined
GoodHeart Secondary School
Uganda Certificate of Education - undefined
GoodHeart Secondary School
undefined
Muwangi Primary School
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