Kasaga Stephen

This role basic role sponsor and donor services associate assists in processing of child sponsorship, child survival, infants and Youth as well as other field program communication resources. It’s an extensive CFT role that supports training, equipping and facilitating church staff especially in the area of communications.

Besides the above, as supporter participant relationship manager, I am called to manage, solidify, grow and maturate this relationship successfully. Am called to equip partners to become better at managing relationships through timely delivery of quality communication KRIs. Core roles include are but not limited to

• Capacity building especially through trainings.
• Facilitations with a developmental mindset
• Tracking and delivery of key Supporter engagement KRI s such as Letters, Updates, Gifts, Transitions and Exits. These KRIs are 17 in total.
• Support leadership to peers and new members on the team.
• Offer expertise knowledge and support in the communication zone.

• Negotiated favorable loan terms with borrowers, increasing overall profitability for the company, 2 out 5 clients on average per week
• Improved loan processing efficiency by streamlining application procedures and documentation requirements. Managed to empower my team and together managed to delver 80% of our loan expectations per month.
• Continuously educated oneself on emerging industry trends, allowing for delivery of relevant guidance tailored to each client's unique circumstances.
• Proactively identified and mitigated risks associated with complex transactions through careful analysis of financial information provided by applicants.
• Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
• Contributed to the growth of the organization by actively participating in various marketing initiatives aimed at promoting its loan products and services.
• Provided mentorship and guidance to junior colleagues, fostering a collaborative team environment that encouraged professional development and knowledge sharing. Support 5 of team members to remain focused during our marketing drives.

• Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations. In tis process, we managed to reduce 50% risk levels annually.
• Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Establishing, promoting, and maintaining the company brand to generate business. This increased our performance at least by 5% annually.
• Overall administration and management oversight of the company work.
• Developing strategies and executing tactics that communicate the company brand image.
• Researching and analyzing new business opportunities and providing clear summaries to enable decision making.
• Performing sensitivity and scenario analysis.
• Creation of transaction and deal modeling strategies.
• Wider geographical and economic reviews that would impact on the deal.
• Training and Apprenticeship
• Sector continuous evaluation.
• Providing commercial and analytical support in key projects, negotiations and deals.
• Collating data for assisting in preparation of member reports.