Katushabe Shakirah
Kabale
Summary
- Spearheaded initiatives to enhance access to essential social services for diverse community groups.
- Enhanced shopping experience by providing prompt responses to product inquiries and assisting customers with heavy items at checkout.
- Managed inventory processes to maintain accuracy and support cash handling efficiency. Assisted in enhancing customer satisfaction through implementation of service strategies. Contributed to team performance by facilitating effective service interactions.
- Assisted in enhancing tourist experiences by providing detailed information on local attractions and currency exchange rates. Supported visitors in achieving high satisfaction through knowledgeable recommendations on service options. Fostered an educational environment that guided tourists in making informed decisions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Worker
MARTHA MANESS
03.2025 - Current
- Facilitated service coordination for clients facing various social challenges and barriers.
- Led group therapy sessions to enhance social skills and develop coping strategies.
- Facilitated collaboration among multidisciplinary teams to enhance client care delivery.
- Evaluated clients for signs of neglect and abuse to compile comprehensive documentation for court hearings.
Salesperson
AMIN
11.2018 - 03.2025
- Analyzed customer interactions to better understand and address their needs and preferences.
- Articulated product features and benefits to clients, ensuring clarity and alignment with their needs.
- Executed regular cleaning and organization of product displays to promote an inviting shopping environment.
- Monitored inventory levels and collaborated with team members to guarantee accuracy in stock management.
- Facilitated prompt resolution of customer issues while maintaining a professional demeanor.
- Engaged with management to develop and implement innovative sales strategies and promotional campaigns.
- Contributed to training initiatives aimed at refining sales skills and expanding product expertise.
- Engaged with clients to strengthen relationships and support sales objectives.
- Investigated and resolved customer complaints swiftly, ensuring a seamless service experience.
- Provided comprehensive product and service information to customers, ensuring clarity and satisfaction.
- Educated customers on new product features and benefits to enhance user experience and satisfaction.
- Managed point-of-sale systems to ensure precise and efficient transaction processing.
- Engaged with cross-functional teams to create comprehensive sales plans that align with organizational goals.
- Evaluated stock levels and initiated orders to replenish supplies as necessary.
- Achieved accurate cash management through diligent counting and change processing. Improved operational efficiency by organizing and storing coupons effectively. Maintained balanced cash register drawer, contributing to overall financial accuracy.
- Conducted extensive cold calling initiatives to expand client base and drive revenue growth.
- Facilitated product promotion through active involvement in trade shows and sales events.
Adventure Tour Guide
EMMA KOCK
02.2018 - 02.2025
- Orchestrated various outdoor activities, ensuring safety and enjoyment for all participants.
- Oversaw the organization of various transportation options, including rental cars, buses, and boats, for tour group itineraries.
- Recorded and organized details of tour activities, encompassing duration, participant names, costs, and tips for efficient management.
- Engaged with customers to streamline reservation processes and deliver comprehensive support for inquiries both face-to-face and over the phone.
- Coordinated and conducted sightseeing tours on cruises, providing insights into local attractions and cultural significance.
Education
Some College (No Degree) - Tourism And Hospitality Management
AICM College of Science And Technology
Kabale, 404Skills
Utilized strong communication skills to enhance team dynamics and ensure clarity in project objectives
Languages
English
First Language
French
Intermediate (B1)
B1
German
Elementary (A2)
A2
Swahili
Intermediate (B1)
B1
Certification
- I have got 5 certificates after tour guiding my groups of tourists
- I have school certificates from all levels up to the graduation certificate in college
- A supporting certificate as a sales person
- Certificate of Good conduct from my country
- A certificate of Christianity leader in preaching
Accomplishments
- I have over 7 recommendations that I can do all roles above
Affiliations
- Salesperson
- Hospitality
- Customer care
- Receptionist
- Gardening planting vegetables
- Hiking and mountain climbing
- Tree planting
- Cooking
- Forest Trekker
- Baking
References
References available upon request.
Katushabe Shakirah
Iam 27 years old from Uganda 🇺🇬
Iam honest and trustworthy salesperson and my customer care and careful handling of things equipments and tools we use .
I believe hard work and gratitude are a key to successful business relationships iam happy working with you to Contribute on the work your company does and am so interested to work and learn new skills .
Thank you .
Sincerely
Shakirah
Additional Information
Iam hard working, honest , loyal and genuine when it comes to my work I take it very seriously
Consider me you will be amazed my my services I will be greatful working together with you
Timeline
Social Worker
MARTHA MANESS
03.2025 - Current
Salesperson
AMIN
11.2018 - 03.2025
Adventure Tour Guide
EMMA KOCK
02.2018 - 02.2025
Some College (No Degree) - Tourism And Hospitality Management
AICM College of Science And Technology