Books
Kavenyanja Joel Mark
Sales Executive
Kampala,102
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Dynamic Sales Executive with 5 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
6
6
years of professional experience
18
18
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales Executive
Mutajogera Investment Firm
Kampala, Nile Avenue
10.2022 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Developed and implemented account management plans to establish customer satisfaction.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Developed strong rapport with customers and created positive impression of business.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Senior Operations Manager
Crown XMA Gaming Limited
Kampala , Ntinda
08.2021 - 09.2022
- Oversaw workforce management planning, volume predictions and capacity planning.
- Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Prepared documents for internal and external audits.
- Oversaw staff and sub-contractor performance review assessments.
- Allocated resources to planned programs according to business objectives.
- Provided leadership for continual management and employee training initiatives.
- Managed employee-related issues encompassing labor, turnover and diversity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Promoted use of multichannel communication strategies, automated chat and social messaging.
- Procured contracting arrangements with sub-contractors and service providers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Realtor Sales Associate
Houseland Properties Dubai
Dubai, Emaar
01.2018 - 07.2020
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Advised and informed prospective clients on current market activities and conditions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media, and real estate guides.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Presented purchase offers to sellers for consideration.
- Negotiated, facilitated, and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Advised clients on market conditions and property value for informed decision-making.
- Reviewed market research data and changed sales plans accordingly.
- Conducted comprehensive market analysis to identify opportunities for investors.
Education
BA Honours - Business Management
01.2018 - Current
- Received H.H. Sheikh Hamdan Scholarship.
- Professional development completed in valuation and financial analysis.
- Awarded Junior Salesman.
- Elected Captain of Hamdan H.H. Sheikh Football Team.
- Member of Youth Council.
UACE - Arts And Entertainment Management
01.2016 - 12.2017
- Member of School Court.
- Member of PTA as Students Representative.
UCE -
02.2012 - 11.2015
- Elected to Spokesmanship for Students Board in 2014
PLE -
01.2005 - 11.2011
- Received Sportsmanship Scholarship.
Skills
Sales funnel development
undefinedInterests
Football
Volleyball
Movies
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved non-compete policies which led to monopolization on projects.
- Achieved mass awareness by introducing binary tracking for data collection tasks.
- Achieved sales by completing open house with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved mass sales through effectively helping with team work.
- Collaborated with team of 23 in the development of Binghatti Heights.
- Supervised team of 8 staff members.
Affiliations
- Project Management Institute
- Rotary International
- Lions Club
- International Association of Administrative Professionals
- Society of Human Resource Management
Software
Zillow
Appfollio
Propertyware
Contractually
Certification
Top Broker J1 S-S
Timeline
Sales Executive - Mutajogera Investment Firm
10.2022 - Current
Top Broker J1 S-S
07-2022
Senior Operations Manager - Crown XMA Gaming Limited
08.2021 - 09.2022
Realtor Sales Associate - Houseland Properties Dubai
01.2018 - 07.2020
Middlesex University Dubai - BA Honours , Business Management
01.2018 - Current
Mugwanya Summit College - UACE, Arts And Entertainment Management
01.2016 - 12.2017
Vision College - UCE,
02.2012 - 11.2015
Mugwanya Preparatory School - PLE,
01.2005 - 11.2011
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