KEMBABAZI HONEST
WAITRESS
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Waitress
Karungi Jaqueline
Kanyiginya Hotel Ibanda, Uganda
06.2022 - 12.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Met with chef to review daily specials and menu changes.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Informed customers about daily and seasonal specials.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials and took drink orders.
- Stayed up-to-date on menu changes to help customers make food choices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
Food Preparation and Processing - Catering
Alliance Vocational School
Alliance Vocational School 03.2020 - 11.2022
Skills
Menu memorization
Entertaining friends, swimming,
I love to welcome my friends at home especially on weekends, give them a treat on my cooking skills. I always task them to give me some feedback on what they think about the food that they taste. We do watch some block busters after and go swimming in the evenings to cool off.
Timeline
Waitress
Karungi Jaqueline
06.2022 - 12.2022
Food Preparation and Processing - Catering
Alliance Vocational School
03.2020 - 11.2022
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