Kennedy Mangeni
Product Developer
Kampala,Uganda
Summary
Knowledgeable Product Development Manager adept at collaborating with team members, other departments and customers to produce relevant, high-quality products that drive company growth. Well-organized and proactive with excellent communication and planning abilities as well as strong analytical and problem solving skills.
Overview
3
3
years of post-secondary education
13
13
years of professional experience
Work History
Digital Innovations Consultant
Triple Flames Uganda(Start-up)
Kampala, Uganda
Jan.2021 - Apr.2021
- Led the team in establishing a digital platform through which youth are onboarded as content providers on a revenue share basis
- Recruited and trained 10 Youth on how to use the digital platform as content providers.
Product Development Consultant
Hamwe East Africa
Kampala, Uganda
Aug.2019 - Dec.2020
- Developed the digital traceability system for agriculture value chains from design conceptualization to client delivery.
- Prepared grant proposals, pitch decks and secured funding from UNCDF to pilot and scale to digitize agriculture value chains in Northern Uganda.
- Developed and implemented pricing frameworks for all digital products and services.
- Streamlined software development processes for the team to consistently deliver within acceptable timeframes.
- Drafted technical proposal and product manuals for all digital systems
- Trained key stakeholders on how to use new digital platforms and services.
- Brought to market 4 digital products within 12 months (Digital payments platform (hamwepay), VoiceSMS platform, E-voucher platform, Agriculture traceability system)
Product Development Manager
D-Mark Company Limited
Kampala, Uganda
Jan.2015 - Jul.2019
- Championed product development including concept design, feature definitions, production and deployment support.
- Participated in Building Total cost of Ownership and Return on Investment (ROI) models for new products.
- Ensured revenue targets and gross profit margins are realistically determined.
- Actively monitored product performance to ensure revenue growth.
- Managed the preparation of business proposals and business plans.
- Carried out market analysis including competitor analysis in liaison with marketing department.
- Interacted extensively with the marketing department to make sure that products and services are effectively communicated to market.
- Spearheaded Human Centric Immersions to gathered information on customer pain points and experiences.
- Hosted product demonstrations and promoted features to clients.
- Maintained internal product knowledge database.
- Developed creative sales tools, including presentations, proposals, pitch decks and product data sheets.
- Negotiated and Secured long-term accounts.
- Led the team in developing AXESS (a mobile money integrated micro- credit and micro-saving platform for Tier 4 financial Institutions).
- Developed mobile banking and payments aggregation systems for Housing finance banking, NSSF Uganda and UEDCL Uganda
- Developed Mobile Health platforms for Marie stopes Uganda, PSI Uganda, Uganda Voucher plus activity and Jhpiego Uganda
Product Developer
D-Mark Company Limited
Kampala, Uganda
Jan.2008 - Dec.2014
- Coordinated the development of SMS, USSD, IVR and Mobile money solutions.
- Effectively communicated new products and initiatives to all key stakeholders.
- Developed concept notes on areas of the company’s interest.
- Coordinated the proposal writing process and ensured internal as well as partner timelines were met.
- Ensured project proposals and all submissions were compliant with the terms of reference.
- Managed digital content that was consumed through SMS, USSD, MMS, IVR, web and mobile app
- Provided primary customer support to internal and external customers
Education
Bachelor of Science - Industrial Chemistry
Aug.2004 - Jan.2008
- Graduated with 3.16 CGPA
Skills
Product development
Technical Writing
Project Management
Technical Support
Data analysis
Complaint resolution
Sales support
Timeline
Digital Innovations Consultant - Triple Flames Uganda(Start-up)
Jan.2021 - Apr.2021
Product Development Consultant - Hamwe East Africa
Aug.2019 - Dec.2020
Product Development Manager - D-Mark Company Limited
Jan.2015 - Jul.2019
Product Developer - D-Mark Company Limited
Jan.2008 - Dec.2014
Makerere University - Bachelor of Science, Industrial Chemistry
Aug.2004 - Jan.2008