Summary
Overview
Work History
Education
Skills
Languages
Referees
Timeline
Generic

Kennedy John Aluonzi

Kampala

Summary

Dynamic Area Business Manager with a proven track record at Keshwala Group, excelling in operations management and competitor analysis. Expert in driving sales growth and enhancing market presence through strategic planning and relationship building. Adept at performance analysis and fostering team collaboration to achieve ambitious sales targets.

Overview

2026
2026
years of professional experience

Work History

Area Business Manager

Keshwala group of companies
Kampala
2022 - 08.2025
  • Managed regional sales teams to drive product visibility and market presence.
  • Developed and implemented strategic marketing plans for diverse product lines.
  • Analyzed market trends to identify growth opportunities in competitive landscapes.
  • Conducted training sessions for staff on effective sales techniques and product knowledge.
  • Facilitated communication between upper management and local sales representatives.
  • Evaluated performance metrics to refine strategies for improved team effectiveness.
  • Managed the development of long-term relationships with key customers.

Branch Operations Manager

Kjambo commodities
Hoima
02.2020 - 07.2022
  • Supervised daily branch operations to ensure efficiency and compliance.
  • Managed inventory control processes to maintain optimal stock levels.
  • Trained staff on operational procedures and safety protocols.
  • Coordinated logistics and transportation for timely product delivery.
  • Oversaw customer service initiatives to improve client satisfaction levels.
  • Fostered a positive team environment through effective communication.

Branch and retail store manager

Bata uganda limited
Kampala
04.2015 - 01.2020
  • Managed daily store operations and ensured compliance with company policies.
  • Supervised staff performance and provided ongoing training and support.
  • Coordinated inventory management to optimize stock levels and reduce shrinkage.
  • Implemented visual merchandising strategies to enhance product presentation and appeal.
  • Developed staff schedules to maintain operational efficiency during peak hours.
  • Resolved customer inquiries and complaints promptly to ensure satisfaction.
  • Analyzed sales data to identify trends and inform merchandising decisions.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.

Sales Associate

Bata uganda limited
Kampala
07.2011 - 03.2015
  • Assisted customers with product selection and provided exceptional service.
  • Managed inventory by organizing merchandise displays and restocking shelves.
  • Processed sales transactions accurately using point-of-sale systems.
  • Collaborated with team members to maintain a clean and inviting store environment.
  • Educated customers about promotions, loyalty programs, and product features.
  • Resolved customer inquiries and complaints professionally and efficiently.

Sales Assistant

TFP consortium
Kampala
02.2010 - 01.2011
  • Managed inventory levels by tracking stock and placing orders as needed.
  • Resolved customer complaints effectively to maintain satisfaction and loyalty.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Assisted customers with returns, exchanges and refunds.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.

Education

Certificate - Computer Graphics

Koratec Business Training Centre
Kampala
01-2020

Advanced Store Managers Course-Retail Store Management - Stores Management

Bata Limuru Training Centre
Limuru-Kenya
10-2018

Bachelor of Commerce - Commerce with 3.86 CGPA and 4.30 GPA

Makerere University Business School
Kampala
01-2011

UACE -

St Joseph's College Ombaci
Arua
11-2005

UCE -

St Joseph's College Ombaci
Arua
11-2003

Skills

  • Operations management
  • Competitor analysis
  • Key account management
  • Territory management
  • Multitasking
  • Sales coordination
  • Performance analysis
  • Cold calling
  • Customer order management
  • Inventory management
  • Budget management
  • Problem-solving
  • Business development and planning
  • Brand development
  • Sales quota management
  • Sales management

Languages

English
First Language

Referees

  • Jatin Patel, Chief Sales and Marketing Officer, Keshwala Group

      0756151072

  • Ali Muwonge, chief marketing strategist, Keshwala Group

       0708055420

  • Bosco Gumisiriza-Institution sales head. Bata uganda

      0772398312

        

Timeline

Branch Operations Manager

Kjambo commodities
02.2020 - 07.2022

Branch and retail store manager

Bata uganda limited
04.2015 - 01.2020

Sales Associate

Bata uganda limited
07.2011 - 03.2015

Sales Assistant

TFP consortium
02.2010 - 01.2011

Area Business Manager

Keshwala group of companies
2022 - 08.2025

Certificate - Computer Graphics

Koratec Business Training Centre

Advanced Store Managers Course-Retail Store Management - Stores Management

Bata Limuru Training Centre

Bachelor of Commerce - Commerce with 3.86 CGPA and 4.30 GPA

Makerere University Business School

UACE -

St Joseph's College Ombaci

UCE -

St Joseph's College Ombaci
Kennedy John Aluonzi