Kennedy John Aluonzi
Kampala
Summary
Dynamic Area Business Manager with a proven track record at Keshwala Group, excelling in operations management and competitor analysis. Expert in driving sales growth and enhancing market presence through strategic planning and relationship building. Adept at performance analysis and fostering team collaboration to achieve ambitious sales targets.
Overview
2026
2026
years of professional experience
Work History
Area Business Manager
Keshwala group of companies
Kampala
2022 - 08.2025
- Managed regional sales teams to drive product visibility and market presence.
- Developed and implemented strategic marketing plans for diverse product lines.
- Analyzed market trends to identify growth opportunities in competitive landscapes.
- Conducted training sessions for staff on effective sales techniques and product knowledge.
- Facilitated communication between upper management and local sales representatives.
- Evaluated performance metrics to refine strategies for improved team effectiveness.
- Managed the development of long-term relationships with key customers.
Branch Operations Manager
Kjambo commodities
Hoima
02.2020 - 07.2022
- Supervised daily branch operations to ensure efficiency and compliance.
- Managed inventory control processes to maintain optimal stock levels.
- Trained staff on operational procedures and safety protocols.
- Coordinated logistics and transportation for timely product delivery.
- Oversaw customer service initiatives to improve client satisfaction levels.
- Fostered a positive team environment through effective communication.
Branch and retail store manager
Bata uganda limited
Kampala
04.2015 - 01.2020
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff performance and provided ongoing training and support.
- Coordinated inventory management to optimize stock levels and reduce shrinkage.
- Implemented visual merchandising strategies to enhance product presentation and appeal.
- Developed staff schedules to maintain operational efficiency during peak hours.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Analyzed sales data to identify trends and inform merchandising decisions.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Sales Associate
Bata uganda limited
Kampala
07.2011 - 03.2015
- Assisted customers with product selection and provided exceptional service.
- Managed inventory by organizing merchandise displays and restocking shelves.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain a clean and inviting store environment.
- Educated customers about promotions, loyalty programs, and product features.
- Resolved customer inquiries and complaints professionally and efficiently.
Sales Assistant
TFP consortium
Kampala
02.2010 - 01.2011
- Managed inventory levels by tracking stock and placing orders as needed.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted customers with returns, exchanges and refunds.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Education
Certificate - Computer Graphics
Koratec Business Training Centre
Kampala01-2020
Advanced Store Managers Course-Retail Store Management - Stores Management
Bata Limuru Training Centre
Limuru-Kenya10-2018
Bachelor of Commerce - Commerce with 3.86 CGPA and 4.30 GPA
Makerere University Business School
Kampala01-2011
UACE -
St Joseph's College Ombaci
Arua11-2005
UCE -
St Joseph's College Ombaci
Arua11-2003
Skills
- Operations management
- Competitor analysis
- Key account management
- Territory management
- Multitasking
- Sales coordination
- Performance analysis
- Cold calling
- Customer order management
- Inventory management
- Budget management
- Problem-solving
- Business development and planning
- Brand development
- Sales quota management
- Sales management
Languages
English
First Language
Referees
- Jatin Patel, Chief Sales and Marketing Officer, Keshwala Group
0756151072
- Ali Muwonge, chief marketing strategist, Keshwala Group
0708055420
- Bosco Gumisiriza-Institution sales head. Bata uganda
0772398312
Timeline
Branch Operations Manager
Kjambo commodities
02.2020 - 07.2022
Branch and retail store manager
Bata uganda limited
04.2015 - 01.2020
Sales Associate
Bata uganda limited
07.2011 - 03.2015
Sales Assistant
TFP consortium
02.2010 - 01.2011
Area Business Manager
Keshwala group of companies
2022 - 08.2025
Certificate - Computer Graphics
Koratec Business Training Centre
Advanced Store Managers Course-Retail Store Management - Stores Management
Bata Limuru Training Centre
Bachelor of Commerce - Commerce with 3.86 CGPA and 4.30 GPA
Makerere University Business School
UACE -
St Joseph's College Ombaci
UCE -
St Joseph's College Ombaci