KENYANGE EVELYN
Kampala
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Sales Representative
Airtel Uganda
Kampala
09.2023 - Current
- Conducted market research and identified potential customers for products.
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted with the development of promotional materials such as brochures, flyers.
- Resolved customer complaints in a timely manner.
- Maintained up-to-date knowledge of company's products and services.
- Developed and implemented successful sales strategies to increase customer base.
- Identified target markets for direct sales campaigns.
- Visited potential and current customers at personal and business locations to promote products.
Internship Trainee
MTN Uganda
Kampala
03.2023 - 09.2023
- Communication Skills Training: MTN Foundation designed and delivered training programs to enhance effective communication, active listening, and public speaking skills to graduate Trainees for work readiness.
- Career Development: I attended workshops and coaching sessions that support career advancement, professional growth, and leadership development in the MTN Foundation Offices.
- Soft Skills Training: MTN Foundation Facilitated training sessions on essential soft skills, including time management, conflict resolution, teamwork, and adaptability, to enhance overall performance and job satisfaction.
- Disability and Accessibility Services: Coordinated support services for individuals with disabilities, including access to education and employment opportunities, as well as promoting accessibility in public spaces and communities.
- Community Development and Engagement Programs: I was engaged in programs that involved community engagement, social cohesion, and collective action, including community events, volunteer opportunities, and partnerships with local organizations.
Social Worker Intern
Virika Hospital
Kabarole
05.2019 - 08.2019
- Administrative Management: Coordinated daily operations, managed teams, and ensured effective delivery of healthcare services in a fast-paced ART clinic setting.
- Patient Registration: Registered and documented patient information, prepared patient files, and maintained accurate records in the ART clinic.
- Guidance and Counseling: Provided emotional support, guidance, and counseling to patients living with HIV/AIDS, empowering them to manage their condition and adhere to treatment plans.
- Data Collection: Collected and recorded data from patients in community settings, contributing to the monitoring and evaluation of healthcare programs and services.
- Community Outreach: Conducted outreach activities in various communities, promoting health education, awareness, and prevention of HIV/AIDS, and linking patients to essential healthcare services.
Education
Bachelor of Arts - Arts And Social Sciences
Kyambogo University
Kampala Uganda 12-2022
Skills
- Sales Quota Achievement
- Contract Negotiation
- Business growth and retention
- Service promotions
- Field experience
- Market Research
- Goal-Oriented
- Multitasking
- Cash Handling
- Professionalism
- Effective Communication
- Adaptability and Flexibility
Languages
Afrikaans
First Language
English
Proficient (C2)
C2
Certification
Fundamentals of Digital Marketing
Timeline
Direct Sales Representative
Airtel Uganda
09.2023 - Current
Internship Trainee
MTN Uganda
03.2023 - 09.2023
Social Worker Intern
Virika Hospital
05.2019 - 08.2019
Bachelor of Arts - Arts And Social Sciences
Kyambogo University
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