Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Sales Representative
Airtel Uganda
Kampala
09.2023 - Current
Conducted market research and identified potential customers for products.
Provided exceptional customer service to ensure customer satisfaction.
Assisted with the development of promotional materials such as brochures, flyers.
Resolved customer complaints in a timely manner.
Maintained up-to-date knowledge of company's products and services.
Developed and implemented successful sales strategies to increase customer base.
Identified target markets for direct sales campaigns.
Visited potential and current customers at personal and business locations to promote products.
Internship Trainee
MTN Uganda
Kampala
03.2023 - 09.2023
Communication Skills Training: MTN Foundation designed and delivered training programs to enhance effective communication, active listening, and public speaking skills to graduate Trainees for work readiness.
Career Development: I attended workshops and coaching sessions that support career advancement, professional growth, and leadership development in the MTN Foundation Offices.
Soft Skills Training: MTN Foundation Facilitated training sessions on essential soft skills, including time management, conflict resolution, teamwork, and adaptability, to enhance overall performance and job satisfaction.
Disability and Accessibility Services: Coordinated support services for individuals with disabilities, including access to education and employment opportunities, as well as promoting accessibility in public spaces and communities.
Community Development and Engagement Programs: I was engaged in programs that involved community engagement, social cohesion, and collective action, including community events, volunteer opportunities, and partnerships with local organizations.
Social Worker Intern
Virika Hospital
Kabarole
05.2019 - 08.2019
Administrative Management: Coordinated daily operations, managed teams, and ensured effective delivery of healthcare services in a fast-paced ART clinic setting.
Patient Registration: Registered and documented patient information, prepared patient files, and maintained accurate records in the ART clinic.
Guidance and Counseling: Provided emotional support, guidance, and counseling to patients living with HIV/AIDS, empowering them to manage their condition and adhere to treatment plans.
Data Collection: Collected and recorded data from patients in community settings, contributing to the monitoring and evaluation of healthcare programs and services.
Community Outreach: Conducted outreach activities in various communities, promoting health education, awareness, and prevention of HIV/AIDS, and linking patients to essential healthcare services.