KEVIN MWESIGWA

While at Depoint consultants Ltd, a Consultancy firm that provides consultancy services in various sectors among which is third party procurement services in public sector, private sector and non - government organizations i have executed numerous tasks which include;

• Management of the Public procurement cycle for works, supplies, and services from procurement requisition, through implementation planning, selection of procurement method, pre-qualification, preparation of solicitation documents, bidding process, evaluation Process, post qualification and negotiation, if any, contract drawing, to contract management as per PPDA Act and Regulations.
• Handling and execution of requisitions assigned to me through the E-GP system from solicitation, Evaluation and contract drafting.
• Liaison and updating the Head of the Procurement and Disposal Unit on the status of different procurements and disposals being handled
• Overseeing the management of public procurement and disposal records to ensure that they are appropriately approved and secured.
• · Developing and maintaining the data base of providers with respective supplies, works and services.
• Preparation and submission of periodic public procurement and disposal reports to PPDA in accordance with the regulations
• Communicating to the providers on the progress of the procurement and disposal processes as mandated by the PPDA Regulations
• Closing of procurement files and submitting them to the PDE for Audit purposes
• Reviewed requisitions submitted by internal stakeholders for accuracy and completeness.
• Researched new sources of supply in order to improve cost savings opportunities.
• Evaluated products and services offered by vendors based on factors such as price, quality, availability, reliability.
• Conducted market research in order to identify potential suppliers and obtain competitive bids from them.
• Assisted internal stakeholders with resolving any queries related to procurement activities.
• Negotiated contracts with vendors in order to secure the most favorable terms possible.
• Implemented strategies for reducing costs associated with purchasing goods and services without compromising on quality or service level agreements.
• Provided training sessions to new staff members/Interns regarding procurement processes and best practices.
• Managed supplier relationships by providing timely responses to inquiries, addressing issues promptly.
• Participated in meetings with vendors in order to discuss upcoming projects or changes in requirements.

• Developed and implemented policies and procedures for fleet operations.
• Researched new technologies such as GPS tracking systems to determine cost-effectiveness in improving fleet operations.
• Resolved customer complaints regarding service issues or delays in delivery times.
• Conducted regular vehicle inspections to identify potential problems or issues.
• Analyzed data from various sources such as repair bills and fuel consumption records to identify areas of improvement.
• Evaluated current processes related to vehicle acquisition and disposal; made recommendations for changes when necessary.
• Reviewed driver logs for accuracy and compliance with regulations.
• Coordinated with vendors for parts ordering, repairs and services.
• Prepared weekly report summarizing key performance indicators for senior management review.
• Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
• Managed daily operations of the fleet department including staffing, scheduling and performance management.
• Assessed fuel usage and developed strategies to reduce costs and improve efficiency.
• Managed inventory levels of spare parts used in maintenance activities.
• Created reports on vehicle utilization, mileage tracking and other metrics as needed.
• Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.
• Communicated with upper management and drivers to build lasting relationships.
• Managed vendor relationships for vehicle procurement, maintenance, and repair services, negotiating contracts to secure favorable terms.
• Implemented GPS and telematics systems to monitor vehicle locations and driver behavior, enhancing fleet efficiency.
• Developed and managed the fleet budget, including forecasting and tracking expenses.
• Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions.

Call center Agent, Ipsos World Food Program-

Mobile vulnerability analysis and mapping (Mvam) is a tracker survey commissioned by World Food Program (WFP) to IPSOS to help WFP mainly track food vulnerability within the refugee communities and the Communities that are hosting the refugees’ settlements, The project data collection methodology was Computer Assisted Telephone Interviewing (CATI) where i performed the following tasks

• Made calls to different refugees in camps and inquire on the status of food security in their homes
• Engage refugees through the use of a questioner to gather information on different aspects such as social and economic aspects in the camps
• Maintained accurate records of customer interactions for future reference.
• Attended regular training sessions on updates and changes within the industry or organization.
• Developed effective working relationships with team members across multiple departments.
• Analyzed data collected during each call in order to identify trends in customer feedback.
• Maintained records of customer interactions, transactions, comments and complaints.
• Utilized knowledge base to answer inquiries from customers quickly and effectively.
• Participated in daily huddles with team members in order to discuss common goals and objectives.
• Updated customer accounts, addresses and contact information within call management databases.

• Maintained up-to-date records of approved suppliers
• Maintained accurate records of purchases, pricing, and other important data.
• Ensured compliance with relevant laws and regulations related to procurement activities.
• Researched potential suppliers and evaluated their suitability.
• Created databases containing information about current contracts and vendor agreements.
• Performed market research to compare prices, products, services, and other factors related to purchasing decisions.
• Provided support in preparing tenders or responding to requests for proposals.
• Drove customer feedback to deliver information to management for corrective action.
• Added new vendors and products into system
• Assisted in other administrative work when need such as purchase of office consumables and other requirements

• Greeted guests upon arrival and checked them in to their rooms.
• Generated reports on occupancy levels, revenue figures and customer feedback.
• Organized daily room assignments and ensured all necessary paperwork was completed accurately.
• Managed reservations by answering calls, responding to emails and booking accommodations.
• Ensured the front desk area was clean and presentable at all times.
• Analyzed data related to guest satisfaction surveys to identify areas needing improvement.
• Provided excellent customer service by addressing guest inquiries promptly and professionally.
• Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.