Hi, I’m
KIRUNGI ISMAIL
Fort Portal City
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated across roles from Pump Attendant at Demo Service Station to Matrix Printer Technician at Abigavin Enterprises. Excelled in cleanliness, organization, and cash handling, achieving efficient service delivery and fostering strong interpersonal relationships. Skilled in quality control and proactive problem-solving, significantly improving workplace efficiency and customer experience.
Overview
1
Certification
Work History
Demo Service Station
Pump Attendant
Job overview
- Provided excellent service through timely responses to customer inquiries and concerns.
- Provided exceptional customer service by answering questions about fuel types and prices, as well as offering additional services and products available at the station.
- Demonstrated strong multitasking abilities while managing multiple vehicles'' refueling needs simultaneously without compromising quality of service or safety standards.
- Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.
- Handled cash transactions efficiently, balancing register drawers at the end of each shift.
Ataco Country Resort-Fort
Receptionist
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Ataco Country Resort-Fort
Driver
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Mbarara Pharmaceutical
Data Entry Clerk
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Abigavin Enterprises
Matrix Printer Technician
Job overview
- Enhanced printer efficiency by performing regular maintenance and troubleshooting tasks.
- Maintained a safe work environment by adhering to company policies as well as local regulations regarding the handling of potentially hazardous materials found in some printing applications.
- Streamlined inventory management by maintaining accurate records of parts used in repairs and replacements.
- Implemented preventive maintenance procedures to minimize potential problems and extend the life of printing equipment.
Education
Mountains of The Moon University Fort-Portal, Uganda
Diploma from Tourism, Travel And Hospitality Management
11.2019
Skills
- Cleanliness and organization
- Initiative and proactivity
- Cash handling proficiency
- Quality control standards
- Interpersonal relationship building
Certification
Uganda Advanced Certificate of Education
Uganda Certificate of Education
Computer Certificate
Uganda Junior archivers Certificate
Languages
English
Advanced (C1)
Timeline
Pump Attendant
Demo Service Station
Receptionist
Ataco Country Resort-Fort
Driver
Ataco Country Resort-Fort
Data Entry Clerk
Mbarara Pharmaceutical
Matrix Printer Technician
Abigavin Enterprises
Mountains of The Moon University
Diploma from Tourism, Travel And Hospitality Management
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